ⓘ Occasionally Reviews May Be Duplicated On Different Sources
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Ricardo Miles Tuck
★★★★★
Ali has been an absolute God-send! Ali facilitated my purchase of a property recently. Her support and help getting issues with my lender resolved were brilliant, but also her approach to just looking after me. 100% would recommend and she deffo on my Christmas card list!
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Jenny Allen
★★★★★
After being let down by a high street agent who overvalued the property, generated zero viewings and offered very little communication over eight months—only suggesting repeated price drops—we found Ali and Graham and what a difference! Their communication was outstanding at every step. They truly went above and beyond during what turned out to be a challenging six months. Progress was extremely slow, despite the property being empty and chain free, but this was certainly not due to lack of effort from Ali who was relentless in chasing both solicitors and trying to keep everything moving. We got there in the end, and we can’t thank Ali and Graham enough for all their help and support in selling our Dad’s lifetime home of 85 years. A fantastic team who are always working—even while on holiday! Highly recommended 5 🌟 service x Thank you both x
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Jackie Stevens
★★★★★
We cannot fault Ali Richards Estate Agent. The service Ali and Graham provide is exceptional. Always available 24/7 and nothing is too much trouble - definitely going above and beyond. A High Street estate agent failed to sell our house and only secured 2 viewings in 9 months but Ali’s marketing and dedication quickly found us a buyer. From the day we accepted the offer to exchange of contracts was just 40 days! Through the whole process Ali was in constant communication with us, our buyer and the people selling our next home. As a small, independent agent you get a personal dedicated service which makes Ali stand out from the crowd. Whether you are selling or buying a property we highly recommend Ali!
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Carole Phillips
★★★★★
Thankyou both Ali & Graham who have been truly amazing ,efficient and so friendly and approachable throughout the sale of our late parents bungalow. It has been a very stressful time for us all and Ali’s experience has proved ‘second to none’! Nothing was too much trouble , she has chased the other Estate agents and Solicitors in the 5 property chain and kept them all on their toes updating us daily with how the sale was progressing. Even on her holiday abroad, she was still working for us! If you are looking for a dynamic estate agent who is professional and goes above and beyond, she’s your Lady. Thankyou both from the bottom of our hearts for your outstanding customer service, we don’t know how we would have got through the sale of my late parents lovely home without you ! We fully recommend Ali Richards exp.uk ⭐️⭐️⭐️⭐️⭐️ Carole, Stuart & Simon Xxx
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Simon Manwaring
★★★★★
Ali never stops working hard to sell your property as fast and easy as possible !!! she was constantly updating us as a family , she knows the market to the penny , if your thinking of selling , then Ali Richards is the lady you nee
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Alan Rawdin
★★★★★
I wholeheartedly give Ali Richards Estate Agent 5 stars! Ali's service was exceptional. Not only did she manage to facilitate both the sale and purchase of my property within an incredibly swift 5-week period, but she also provided outstanding communication throughout the entire process. Ali was always readily available to keep all parties informed, which was invaluable. She expertly handled all interactions with my buyers at every stage, and efficiently addressed any inquiries, allowing me to focus on my work. What truly stood out was her responsiveness; when I first contacted her on a Sunday, I received a call back within the hour - a level of service you don't see from high street agents and a testament to the value of using an independent agent. Her professionalism and dedication made a potentially stressful process remarkably smooth. Highly recommend! ⭐ ⭐ ⭐ ⭐ ⭐
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Pauline Lloyd Reflexology
★★★★★
Ali and Graham were both fantastic, friendly and efficient throughout. Their experience and dedication made the whole process of selling my late parents bungalow stress-free. Ali is definitely a force to be reckoned with! Nothing was too much trouble for her, she works with you, is great at communicating with you, and is very professional. She did her best to respond to any questions or concerns and always goes above and beyond. If you’re looking for an estate agent who delivers outstanding service, Ali is definitely the one to come too and I would highly recommend both Ali and Graham Thank you Pauline
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Robert Smith
★★★★★
I have known Ali for a number of years now so I know how dedicated she is to giving a 1st class and beyond service. we have just completed the sale of our late parents house and the only choice to sell it for us was Ali, from start to end Ali was on the ball making sure everything went as smoothly as it could even if solicitors were involved. Ali it was a pleaseure to sell with you and would highly recommend Ali and all involved with the business. Thank you all so very much 😁❤️
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Rosie McSparron
★★★★★
After purchasing our recent property though Ali and Graham, we couldn’t recommend them enough. Nothing was to much trouble they really go above and beyond. Their communication with us was 5*. They will always be our go to estate agent in the future. Thankyou so much x
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Morgan Ingle
★★★★★
Ali and Graham were both fantastic throughout the process of buying our first home! They answered any questions we had very promptly and made sure everything went along smoothly, thank you!
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Lucy Ingle
★★★★★
Ali and Graham were helpful throughout the purchase of our first home. They were quick and efficient, always quick to communicate and answer any questions we had! Definitely recommend!
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Simon Morris
★★★★★
Ali provided an excellent service from first to last. She helped us find a buyer and agree a price within a month (quite tricky as the house needed quite a bit of work). She then ensured that the buyer stayed engaged with the sale through what became an involved sale process over the next 7 months. We would happily recommend her to anyone.
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Mike Isaac
★★★★★
I’ve recently sold a property with the help of Ali and Graham, and cannot recommend the service I received highly enough. The communication between Ali, myself and the purchasers meant that the sale progressed really quickly with no issues. I wouldn’t hesitate to use their service again.
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LJ Williams-French
★★★★★
I can’t recommend Ali highly enough, she has been absolutely amazing to work with. Her communication is always spot-on; she keeps you in the loop about absolutely everything and is quick to respond to any questions or concerns. Ali is not only professional and knowledgeable, but she’s also incredibly kind, understanding and genuinely wants the best outcome for everyone involved. Nothing ever feels like too much trouble for her, she’s always happy to help and goes above and beyond to answer anything you ask her, an she does this at anytime of the day. It’s clear Ali really cares about her clients, and that personal touch makes all the difference. If you’re looking for an estate agent who is honest, proactive, and a real pleasure to deal with, Ali is the one to go to. I wouldn’t hesitate to recommend her to anyone.
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Sarah Jane
★★★★★
I recommend Ali 100%. The best estate agent by far to give you quality time, commitment and communication- nothing compares! We trusted Ali every step of the way with our property. She was understanding and helpful all the way through. Providing guidance and advice every step of the way. I would encourage anyone who is currently fed up with lack of communication and speed to go to her, she will not disappoint!! Fantastic service!
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Jason Clixby
★★★★★
Ali was so friendly and supportive in many ways whilst we were looking for our future home. Aswell as making our search more personable to us, she responded to any queries instantly and gave us lots of useful impartial advice on buying a property and overcoming any potential obstacles. Clearly someone who knows the business, the area and and that personal touch and really does go that extra mile. Jason and Howard
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Ian Dobrin
★★★★★
Ali is a lovely lady, with tons of industry experience offering a top draw bespoke personal 360 Estate Agency service to her very lucky local customers, really happy to review with 5 Huge Stars ⭐️⭐️⭐️⭐️
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Sarah E. Kelly Soussi
★★★★★
Best in the business! Ali Richards could not have been more helpful. Highly recommend her services.
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Simon Lean
★★★★★
Simply the best agent I have used EVER . Totally focused , stunning attention to detail and superb communication All the way through .Totally faultless - I must have had 450 instances of communication across our sale - and every one was followed up and actioned regardless of time - The key word here is TRUST ….. Ali is the most trusted service provider I have ever encountered in my career . Formidable skills - driven focused , thorough , forthright , and empathetic - No 1 for service . If you are looking for someone to sell your house or to buy through then look no further . It is better to spend an extra element on commission to achieve what you want and ensure it comes to fruition . Other local agents lost our sale in previous years - and the difference is a country mile - don’t waste time and money elsewhere - you will thank me for my advise but more importantly you will laud Ali and Graham for their service . Amazing !
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Neil Davies
★★★★★
We are very pleased with the service and professional manner in which Graham and Ali handled the sale of mother's house, sale was agreed within 2 weeks, and sailed through with no hitches. I would and will recommend them to anyone who is looking for an Estate agents to sell their property. Again thank you Graham & Ali for the smooth sale.
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John Howell
★★★★★
Excellent and professional throughout purchase making it relatively stress free! Many thanks.
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Jonathan Roylance
★★★★★
Superb. Initially my wife and I tried to contact several of the larger estate agents in the local area. However, due to poor communication and not responding to our queries we decided to take a chance with Ali. In hindsight, there is absolutely no doubt we made the right choice. From the very start, Ali made us feel wanted and valued as a customer and ensured we were supported every single step of the way. For me the two best parts of the process was the extraordinary communication and also the straight talking no nonsense approach, which we wanted. Ali brought in a brilliant photographer and listed everything for us. We were panicked that the sale could take weeks and months like many of our neighbours however, she reached out to her existing contacted and individuals already searching in the area and we were inundated with offers in the first few days, which meant we were in the privileged position of choosing our buyer.
We can not recommend Ali Richards enough. She is amazing.
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Faisal Miah
★★★★★
Honestly it was a pleasure dealing with Ali and Graham. Usually when dealing with solicitors and estate agents communication can get a little slow however, this was not the case at all with Ali. The service was outstanding and will happily do business with them again. Highly recommend! Faiz
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Rob Summons
★★★★★
Ali Richards Estates exceeded all our expectations when it came to selling our family home. From the moment we engaged her services, it was clear that professionalism, experience, and passion were at the forefront of her approach. Ali's dedication shone through as she meticulously handled every detail, resulting in a swift sale within just 6 weeks.
Her exceptional communication skills ensured that we were kept informed every step of the way, making the entire process smooth and stress-free. Ali's proactive attitude and commitment to going above and beyond truly set her apart from other agents we had considered.
We are thrilled with the outcome of the sale and cannot recommend Ali Richards Estates highly enough to anyone looking to sell their home. If we could give her 10 stars for her outstanding service, we would not hesitate. Well done, Ali Richards – you are truly a standout agent in every sense of the word!
After nearly 20 years in residential sales, it felt the time was right to start a new chapter with Exp as a Personal Estate Agent.
My time spent as the Sales Director of a local high st agent has provided me with the knowledge to understand that the most important part of the process that clients are seeking is “Great Customer Service” and is where most agencies fall down.
You can rest assured that anyone that invests in my promise will receive an unprecedented service from start to finish. My passion for the business is stronger than ever now that it is solely my name on the board
The biggest asset you will ever sell deserves a one to one, handheld commitment which I am able to provide to you.
Please call me for an informal chat .. you wont be disappointed.