Barnard Marcus East Sheen

Tom at BM has been a huge help in successfully renting out my new home. I am so grateful for all the hard work he did to secure the rental for me, always going above and beyond. He communicated everything clearly and was a pleasure to work with.

If Google allowed six or seven stars, I would happily give Stuart more than five.

We recently bought our home from Stuart at Barnard Marcus. And it turned into a much longer and more complicated journey than anyone had expected. Over several months, there were delays, unexpected twists and many stressful moments. Throughout the entire process, Stuart was simply outstanding.

What impressed me most was his ability to balance professionalism with genuine empathy. Although he was representing the seller, I never once felt that my concerns were ignored. He always listened carefully, understood exactly where I was coming from and treated me with kindness and respect, while at the same time remaining completely committed to his client.

That balance is incredibly difficult to achieve, but Stuart managed it effortlessly. He gave everyone the space to make their own decisions, never put unnecessary pressure on anyone, yet somehow kept the transaction moving forward. He built trust rather than tension, and whenever problems arose, he always seemed to find a calm, practical and fair way through them.

He has a wonderfully reassuring manner that immediately puts people at ease, yet behind that calmness is someone who is highly experienced, thoughtful and exceptionally effective.

To me, Stuart represents the very best of the traditional British approach to estate agency: honest, fair, respectful, strategic and quietly determined to achieve the best possible outcome.

I would highly recommend Stuart and his team without hesitation to both buyers and sellers.

We've been working with Priscilla for almost 4 years, and she has been fantastic throughout. She is extremely thorough, keeps us regularly updated, and always responds promptly. On top of being highly professional, she is incredibly kind and always a pleasure to deal with. We feel very lucky to have her as our mortgage advisor and would highly recommend her. A real asset to the Barnard Marcus team!

I had the pleasure of dealing with Elizabeth at BM - sadly I wasn't successful in buying a property through them - however, Elizabeth was a very lovely and professional estate agent. She was very helpful trying to get me the property. I am sure it would have been plain sailing had I been successful. It was nice to meet an estate agent that wasn't pushy for once - wishing her all the best.

Recently moved into a property and I could not thank Russell enough for how amazing he was in helping us through every step of the way he was kind and couldn’t do anymore to help us through the journey. He is a credit to the agents and a top gentleman. If your looking to rent speak to Russell and he will get you sorted

Speaking with Stuart was refreshing. Definitely felt there was genuine concern in terms of trying to meet ours need as a new seller entering the market.

A excellent experience finding out a nice place to rent. Russell was professional and supportive throughout the process.

I’ve been trying to secure a house for ages and thanks to Barnard Marcus and particularly Russell, the process has gone very smoothly.

Thanks for helping me with this job and 100% recommend to landlords, tenants or prospective buyers

As a landlord I must say the service I have received from Bernard Marcus has been fantastic! Russell has been a great help to me and my family and really helped sort things at pace. Would highly recommend using them to anyone in the local area as my experience has been extremely positive!

Dan provided amazing service—he was highly efficient, professional, and delivered excellent results. The flat was rented quickly at the asking price, which was fantastic. I would highly recommend him to others. Thank you, Dan, for your outstanding work!

We’ve had a fantastic experience working with Natalie from Barnard Marcus throughout our rental journey. From the very beginning, she was incredibly helpful and professional. The viewing she gave us was thorough and informative, and we instantly felt we were in good hands.

Once we put down our offer, Natalie went above and beyond to support us. She was always quick to respond, clearly explained each step of the process, and was happy to answer every question we had—no matter how big or small. Her guidance made what could have been a stressful time feel much more manageable.

We’re so excited to be moving into our new home in Putney soon, and we’re very grateful to Natalie and the Barnard Marcus team for helping us get there. Highly recommend!

Worked with Natalie who was super helpful. She really listened to what I was looking for and provided really great property recommendations!

Natalie provided a great experience for us in our search for a new property, going above and beyond 👏🏻

Natalie provided amazing customer service during our house search. Would highly recommend Barnard Marcus and especially Natalie!

Natalie was very professional, friendly and efficient in getting the lease agreement completed.

Natalie was incredibly helpful when my partner and I were looking to find a new rental property. She was helpful, knowledgeable, and regularly in contact to support us throughout the process!

I’ve had a great experience with Barnard Marcus - Natalie has been helping us house hunt and has been incredible! She is super helpful and notified us immediately of any availabilities for a viewing. She is a great agent and a pleasure to do viewings with.

We recently moved to the Richmond area, and choosing Barnard Marcus Estate Agents was the right decision in finding our ideal home. Their team was extremely helpful, offering professional advice that made the process much smoother for us.

I would like to personally thank Natalie from the agency, who guided me through every step of the moving process. Despite a few challenges along the way, her support helped us stay calm and work through everything successfully.

I highly recommend Barnard Marcus as an excellent company, and Richmond as a wonderful place to live.

Natalie has been really helpful and handles all proffesionally.
The Manager Dan was also quite efficient in coordinating with the team and finishing the task.
Thanks for getting us the right tenant.

We recently turned to Barnard Marcus Estate Agents in East Sheen to find a rental property, and we highly recommend them. Natalie was outstanding throughout the process.

Her professionalism and kindness made it easy for us to find a home. She listened to our needs and helped us with any challenges, always finding quick solutions. Thanks to her, we were able to finalize everything in no time.

If you're looking for an agency that genuinely cares about helping you find a place to live, Barnard Marcus and Natalie are the way to go!

The whole time we had an amazing letting experience with BM! We were desperate to move in as it is coming to winter season so we needed somewhere to settle. Had a viewing with the agent Natalie from the East Sheen office. Love her! She is very nice, welcoming, and so friendly! After all the paperworks, documents, and weeks of perseverance - WE GOT THE FLAT! Honestly we couldn’t do it without Natalie’s help in all this. Fast response and her patience with us is unmatched (THANK YOU!!!) If I could give 10 stars I would! Massive thanks again for all your help and now we are settling down in our new place just in time.

Natalie has been very patient, responsive and proficient with organising all the necessary things to move in to our new flat and fully understands our needs and concerns. Effective communication and both very flexible and adaptable to our needs and concerns again.