Barnard Marcus North Finchley has built a strong reputation for responsive, professional service across its lettings, sales, and mortgage advisory operations. Reviewers consistently praise the team's responsiveness, clear communication, and willingness to go beyond standard service. The lettings department, particularly staff members including Linas, Adem Kurdash, Ilina, and Millie Dawson, receives repeated commendation for guiding tenants and landlords smoothly through rental processes, often securing quality tenants quickly and managing properties with reliability over many years. The mortgage advisory team, led by Ross Ashby, is frequently highlighted for patient, detailed guidance that helps first-time buyers navigate complex decisions, with several reviewers noting that his advice on fixed-rate mortgages and property-specific issues proved financially beneficial. Colleagues including Bahareh Naghlani, Aryan Shahry, and Aysha Ahmad are also mentioned for their professionalism and efficiency.
The firm's sales agents have similarly earned praise for professionalism and support through challenging transactions. One significant negative review detailed a protracted and ultimately unsuccessful sale involving poor communication about building regulations and alleged rudeness from management, though this represents a marked outlier among the reviews provided. A separate concern was raised regarding inadequate follow-up on a workplace conduct complaint, which the reviewer felt was not handled with appropriate seriousness. Despite these exceptions, the overwhelming body of feedback emphasises Barnard Marcus's strengths in accessibility, expertise, and genuine commitment to client outcomes.
ⓘ Occasionally Reviews May Be Duplicated On Different Sources
vinay pradeep
★★★★★
We had an excellent experience working with Ilina at Barnard Marcus during our rental process in Mill Hill.
From the initial property viewing through to the finalisation of the tenancy, Ilina was professional, responsive, and incredibly helpful. She guided us through every step of the process, kept us informed, and made the entire experience smooth and stress-free.
What stood out most was Ilina's commitment to ensuring that everything was ready for our move-in date. She coordinated efficiently, addressed our questions promptly, and went the extra mile to make sure the property was prepared and ready when we arrived.
We really appreciate all the support and assistance Ilina provided throughout the process and would highly recommend her to anyone looking for a reliable and dedicated property agent.
Ms L
★★★★★
Linas at Barnard Marcus has managed our tenanted property for over ten years, and I can't recommend him highly enough.
We're overseas landlords, so we rely entirely on our agent to be our eyes and ears on the ground — and Linas has never once given us cause for concern. He's taken us through three or four tenancy changeovers, each handled smoothly, and when issues come up he deals with them promptly and keeps us properly informed.
Ten years of consistently going above and beyond. Genuinely trustworthy, and a large part of why owning a rental property in London has been stress-free for us.
Tomas Rasciauskas
★★★★★
Great service from North Finchley Lettings team. Would recommend to other landlords
Tiana Kun
★★★★★
A worker helped us find a place after our first option got taken. He was kind and considerate and accommodating. We’re new home movers so we were very unknowing of this process and he made it easier for us. The agency were very professional and gave us every piece of information we needed. We also met Linus during the move in date who was also very accommodating and sweet. We really recommend this agency to any new movers. They make the whole process extremely easy.
Update:
Unfortunately I had a bad experience with one of the workers at Barnard Marcus. A colleague was getting too close, being touchy and sending flirting texts. He’s also significantly older which is even weirder. I mentioned this to Adem at Barnard Marcus and they said they would following it up. Since February I haven’t heard anything back. The case was passed on to someone and I’ve heard nothing from her. It seems they don’t really care, which is disappointing since we really liked Barnard Marcus and the team we were given. I shouldn’t have to follow up on a case like this, as it was even hard for me to tell anyone, and they should have taken steps to make me feel safe or heard.
Mohammad Moftakhari khalili
★★★★★
Ross was absolutely fantastic our entire mortgage journey. We had quite a few requests and several changes along the way, and he was always friendly, patient, and incredibly helpful. From start to finish, we truly felt supported and knew we were in safe hands.
One of the best pieces of advice Ross gave us was to secure a fixed-rate mortgage. At the time, we had no idea how the economy would develop, but thanks to his experience and sound judgment, we locked in an excellent rate. Looking back, that decision has saved us a significant amount of money.
Ross was always available to answer our questions, explain everything clearly, and guide us through every step of the process. We truly appreciate all his hard work and professionalism, and we wouldn't hesitate to recommend him to anyone looking for an outstanding mortgage advisor.
Thank you, Ross!
peyman arabi
★★★★★
Mr Ross Ashby is nice man and professional in his specialty.
John Kissane
★★★★★
My experience with Barnard Marcus estate agents is with their lettings department in finchley N12.
Having a number of properties in North Finchley I have been dealing with their lettings manager for the past 7 or 8 years.
What I like is the strong understanding and relationship with the same person for the whole timep. The lettings manager Linas to be very understanding of my requirements and very personable to deal with and I find him to be very efficient in his job.
All the rentals which I have given to Linas he has obtained good quality tenants within aabout two days and most recently within half a day.
Hashem Aghalu
★★★★★
As a first-time buyer, I cannot recommend Ross Ashby highly enough. From the very beginning, he made what could have been a stressful and overwhelming process feel smooth, manageable, and straightforward.
What really stood out was the level of detail and care he put into every stage of the journey. He took the time to explain every piece of terminology, every step involved, and every option available to me with incredible patience. No question was ever too small, and he always made sure I fully understood what was happening before moving forward.
His knowledge and attention to detail were exceptional. He went far beyond simply arranging a mortgage and provided valuable guidance on the properties I was considering. He helped me understand complex issues such as the Building Safety Act, EWS1 forms, leasehold considerations, and other important factors that could easily be overlooked by someone unfamiliar with the process.
I would also like to give special thanks to Aryan Shahry at Barnard Marcus Estate Agents. Throughout the purchase, Aryan was incredibly supportive, proactive, and professional. We encountered several challenges along the way, but he consistently went above and beyond to keep things moving, resolve issues quickly, and ensure progress was being made. His communication was excellent, and his dedication undoubtedly helped accelerate the transaction. Most importantly, he helped me find a fantastic flat that was exactly what I was looking for.
Together, Ross and Aryan made an outstanding team. Their expertise, responsiveness, and commitment gave me confidence throughout the entire process and made what could have been a daunting experience far easier to navigate. I am genuinely grateful for all of their support and would not hesitate to recommend them to anyone looking to purchase a property.
Thank you both for all your help throughout this journey.
Hiren Savani
★★★★★
Mr Ross Ashby, words cannot express the gratitude we have for the efforts and work done for us during this crazy year or so of property hunting. We are first-time buyers so this whole process was very new to us, and Ross helped us with so many things - both mortgage-related and not - with a grace and composure to be envied.
We stumbled into his services after having a poor experience with another broker (a different company basically didn’t reply, so we didn’t go ahead with them) and we've never looked back since. We were always updated promptly and kept in the loop. We had many questions, some probably outside the scope of his job, but he still so often came to the rescue.
We're especially grateful for the help in dealing with tricky estate agents and selling tactics. We were saved from being roped into difficult situations involving properties with Grenfell-style cladding, as well as being dragged into unnecessary bidding wars.
He has helped us more than we can properly put into words, and knowing that he will continue to do his best for us in future is a massive weight off our shoulders. Those awards in his office are obviously very well deserved!
Chanttelle Ntiamoah
★★★★★
Moving can be a headache, but Adem Kurdash made the whole process feel easy. He was incredibly helpful, communicative, and made sure everything was ready for me to settle in. If you're looking for a reliable lettings negotiator, I can recommend Adem and the team at Barnard Marcus enough.
Prince Anokye
★★★★★
I had a great experience working with Barnard Marcus North Finchley. The process of moving into my new home was smooth and stress-free. A huge thank you to Adem Kurdash for his support and professionalism throughout. Highly recommend their services!
felix okyere
★★★★★
I recently had a great experience and wanted to share how impressed I was with the service provided. From start to finish, everything was handled professionally, efficiently, and with genuine care.
Adem Kurdash was particularly helpful throughout the entire process, always responsive, knowledgeable, and willing to go the extra mile to make sure everything went smoothly. Their communication was clear, and they made what could have been a stressful experience feel straightforward and well-managed.
I really appreciated the attention to detail and the level of support provided. I wouldn’t hesitate to recommend their services to anyone looking for a reliable and professional experience.
CLIFFORD
★★★★★
Amazing service by Adem. He was very welcoming on my visit to the site. Answered all the relevant questions. Top man.
Narrify Influencers
★★★★★
Ilina has been absolutely amazing , she helped me secure my dream flat. The absolute sweetest!
Rhiannon Nottingham
★★★★★
Great support with finding my new rental property. Adem couldn’t have been better. Thank you so much for making such a potentially stressful event that little bit easier.
Raj Kumar
★★★★★
We have very good service experience with the company . Our Mortgage Advisor Ross is very professional and friendly in the all process of our mortgage application. We were first time buyers and everything was new but working with Ross made us so easy to move on.
We Strongly recommend the services of Barnard Marcus .
Natalie Brundle
★★★★★
Had a wonderful experience finding an apartment to rent with Barnard Marcus. Ilina was especially so incredibly helpful, going above and beyond to secure a deal and reassure us whenever there were any (understandable) delays. Would recommend to anyone - and if you can work with Ilina, bonus points!
Moon moon
★★★★★
Thank you so much adem for your help with renting our home. You made the process very simple and easy and we appreciated your expertise and guidance along the way.
Mona
w k
★★★★★
Extremely helpful staff and there for you when you need them. Adem in particular was extremely helpful, no matter how many times i called, he was always ready to help - an absolute asset for BM. 10/10 service, highly satisfied and highly recommend.
Zabi Kadamzadeh
★★★★★
I let my flat through Adam and Lenas at Barnard Marcus Estate Agents in North Finchley and had a great experience. They were professional, knowledgeable, and proactive throughout the process, keeping everything running smoothly from start to finish. I’d happily recommend them so far
alex marmol
★★★★★
Really grateful to Adem Kurdash who has been an amazing letting agent from start to finish. He’s been incredibly helpful, always quick to respond, and made the whole renting process really straightforward. Thanks to his efficiency, we were able to move into our new property within just two weeks. Highly recommend this agency!
nadarajah a-kumar
★★★★★
I can’t recommend Barnard Marcus enough! Ross Ashby was absolutely brilliant, he got our mortgage sorted in just a week! From the very first appointment, he handled everything with confidence and made the process so easy for us.
We even had to change the property and mortgage amount midway, and Ross managed it all seamlessly. What really impressed me was the support even when Ross was on holiday, Aysha Ahmad stepped in and kept things moving, getting approval within days.
Communication was top-notch! Every email and query was answered almost instantly, which made the whole experience stress-free and reassuring. Honestly, this level of service is rare, I’ll definitely be recommending Ross and the Barnard Marcus team to all my friends and family.
A huge thank you to Ross and Aysha for going above and beyond, you made what could have been a stressful process feel effortless!
Olsa Xhani
★★★★★
We had a great experience with Barnard Marcus Estate.
They all are very professional and amazing.
My special thanks going for Ahmed agent seller and our broker Ogo which made our journey to go so smoothly.
Delighted to cooperate with them and had such an wonderful experience
Gordon Canning
★★★★☆
We had seen Barnard Marcus representing properties in our area and were very pleased with our initial contact with the Marketing Team (Shaz), as everything was clearly explained to us regarding BM’s way of working.
Our agent (Ahmed) and the Branch Manager (Jonathan) were very supportive throughout the whole process and kept us calm through a couple of tricky buyers, especially when the first one pulled out.
We were very happy with the final result and would recommend these guys to anyone and everyone.
Thank you all so much for everything that you have done for us.
About Barnard Marcus North Finchley
Barnard Marcus North Finchley is a trusted independent estate agent serving North Finchley, Finchley, Whetstone and North London. With a 4.63-star rating from 427 verified customer reviews, the branch has established itself as a leading property specialist in this vibrant North London neighbourhood.
Location & Community: North Finchley is an attractive and prosperous area of North London, known for its strong community spirit, excellent transport links via the Northern Line, and good property values. Located in the heart of North Finchley on Ballards Lane, the branch serves a diverse range of residential properties from period Victorian homes to contemporary family residences. The area offers excellent access to local amenities, schools, green spaces, and direct transport links to central London.
Services: Barnard Marcus North Finchley provides comprehensive property services including buying, selling, renting, and letting across North Finchley and the wider North London region. Additional services include property management, mortgages and protection, conveyancing, surveying, land sales, new homes expertise, and auctions—offering clients a complete property solution under one roof.
Market Expertise: The team brings extensive local knowledge of the North Finchley property market. Branch Manager Jonathan Goldsmith has many years in the property industry and is knowledgeable on the Finchley area. Residential Sales Manager Shaz Paymai is known for integrity, transparency, and ethical leadership, delivering honest advice and outstanding results. Senior Negotiator Mani Sameni joined in January 2023 and has built extensive local knowledge, with multiple Sales Negotiator of the Month awards. Sales Negotiator Aryan Shahry joined in February 2025 and has developed strong local market knowledge with a focus on exceptional customer service. Lettings Branch Partner Linas Bridickas has over 10 years' lettings experience in London. Lettings Branch Manager Adem Kurdash brings over 2 years' lettings experience with a proactive approach. Mortgage & Protection Services Partner Ross Ashby has extensive experience since 2014 in finding the best mortgage solutions.
Client-Focused Approach: Barnard Marcus North Finchley prioritises understanding both the property and lifestyle needs of buyers and renters. The team's local expertise enables them to match clients not just with homes, but with communities that suit their aspirations. The branch offers a FREE 'Help to Find' service and lists every property on the UK's three largest portals—Rightmove, Zoopla and OnTheMarket—ensuring maximum online exposure. Unique marketing packages including 'Online Extra' present properties in the highest standard. Free, no-obligation property valuations are available.
Track Record: With 4.63 stars from 427 satisfied customers, Barnard Marcus North Finchley demonstrates consistent excellence in customer service, market knowledge, and transaction management. The branch is committed to transparent, honest dealings and long-term client relationships built on trust and expertise.