Reputation Profile

Barnard Marcus Redhill

4.7
Excellent
Based on 249 Reviews Discovered Online

Summary of Reviews

Barnard Marcus Redhill has earned strong recognition for its responsive, professional service and the dedication of its team members. Reviewers consistently praise the estate agents and mortgage advisors for their attentiveness, clear communication, and willingness to go above and beyond. James Anson, Gareth King, Oscar Rodriguez and mortgage advisor Bernice Tully are frequently highlighted for their expertise, patience, and support throughout complex property transactions. The firm has successfully helped numerous first-time buyers and sellers navigate the process with confidence, often securing sales at full asking price and mortgage offers quickly. Clients particularly appreciate the team's ability to listen to requirements, accommodate viewings at short notice, and maintain regular updates throughout negotiations and conveyancing.

One recent reviewer reported difficulty reaching the office by phone and voicemail, though this appears isolated among the feedback received. Overall, Barnard Marcus Redhill is recognised for combining professionalism with a genuinely supportive approach, with many clients stating they would readily recommend the team to others and expressing gratitude for the stress-free experience provided during what can be a demanding process.

Phone Number 01737 769062
LocationBarnard Marcus Estate Agents Redhill, Station Road, Redhill, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Sheraine Wright
Sheraine Wright

Absolutely fantastic mortgage advisor! Bernice was incredibly knowledgeable, professional and supportive throughout the entire process. Our case was quite complex, but she somehow made everything feel seamless and managed to get our mortgage offer approved on the first attempt!

We genuinely wouldn’t have been able to do it without her. Even though we ended up purchasing outside of Redhill, Bernice was still able to help us with our mortgage, which was a huge bonus.

Bernice, thank you so much for everything — we’re incredibly grateful for all your hard work and support. We couldn’t recommend her highly enough! ⭐️⭐️⭐️⭐️⭐️

Posted on Google
Farro Jalalpour
Farro Jalalpour

Gareth and him team at Redhill were very professional and supportive with my sale.
Even communing at all hours when needed just to ensure a good progress on the negotiations.
I would not hesitate to recommend the. Thank you.

Posted on Google
Bing
Bing

We would like to thank Gareth at Bernard Marcus for all his help and support throughout our property search.

Gareth has been incredibly patient, professional and understanding during what has been a very complicated and sometimes stressful process. He has always taken the time to answer our questions, keep us updated and guide us through each stage with kindness and honesty.

What impressed us most was his patience. There were many uncertainties and changes along the way, but Gareth remained supportive and never made us feel rushed or pressured. His communication has been excellent and he has consistently gone above and beyond to help.

We are truly grateful for all his hard work and would not hesitate to recommend Gareth, Pete and the team at Bernard Marcus Redhill to anyone looking to buy or sell a property.

Thank you, Gareth – your help has been greatly appreciated.
Bing

Posted on Google
Henry Block
Henry Block

i had a great experience with Lilly, she was professional, responsive and kept me well informed. Her attention to detail and friendly approach really made everything smooth and stress-free, and i would highly recommend her

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Jack Burchell
Jack Burchell

Gareth and the team sold our house at full asking price, and we couldn’t be happier with the service we received. They were incredibly proactive throughout the entire process, keeping everything moving smoothly and keeping us well informed at every stage. Their professionalism and dedication really stood out, and we’d highly recommend them to anyone looking to buy or sell.

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David Silva
David Silva

Thank you Barnard Marcus

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Susan Munnery
Susan Munnery

Many thanks to James and all the staff at Redhill office for handling the sale of our property. Each member of staff (including Oscar who moved away) played a part in the sale of our house and we are very grateful. The process was very tense at times so special thanks must go to Julie in New Malden too. Your help and support was much appreciated everyone. Happy New Year to you all.

Posted on Google
Rui Conceicao
Rui Conceicao

We had a great experience viewing a property lately.
James was most likely the best agent we encountered ever. He was very friendly, communicative, not only answering questions but engaging in conversation regarding the property market overall.
We loved meeting James and pray God all the blessings to him, his family and his career.
Also, all blessings to Gareth, the Senior branch manager

Posted on Google
Chloe Whitcher
Chloe Whitcher

Myself and my partner recently bought our first home and as 2 very anxious first time buyers we feel so lucky to have found Bernice at Barnard Marcus! She made our entire mortgage process unbelievably easy by keeping in constant communication with us and making us feel like there was no such thing as a silly question. We can’t thank you enough Bernice, you were such a vital part of our home buying journey.

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Alexandre Donev
Alexandre Donev

James and his colleagues were very helpful and supportive throughout the whole sale of our property.

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atiya sanjidah
atiya sanjidah

So happy with their customer service. They keep their words. Highly professional agents always gave us the warm welcome. We found our dream house after searching over 1 year. I must appreciate Gareth and Oscar for their time and help. Thank you from the bottom of my heart ❤️

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Brenda de Carvalho
Brenda de Carvalho

Dealing with James and Peter from Redhill has been wonderful. They were just brilliant and we appreciate all the effort they put into helping us with our house search. We wish them all the best and would not hesitate to recommend them.

Posted on Google
Ben Harris
Ben Harris

The team at Barnard Marcus in Redhill were brilliant throughout our recent house purchase. From the very first viewing to the day we got the keys I could not fault them for attentiveness and professionalism. I must give particular mention to James Anson who was so helpful when we had to visit the house, showing us around the property and giving us thorough answers to questions we had about the local area. Nothing was too much trouble for him and he was always able to help us with viewings, often at short notice. Also, Gareth, Peter and Oscar were always able to help us whenever James was unavailable, due to other viewings in his diary or leave etc.

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Elisse Marina
Elisse Marina

As first-time buyers, the mortgage process felt incredibly daunting at first, but Bernice made the entire experience smooth, stress-free, and even exciting! From day one, she has been absolutely amazing—always at the end of the phone, super quick to respond to every email, and so patient with all our questions (no matter how small!).

She took the time to explain everything clearly, reassured us throughout, and made us feel completely supported at every stage. We honestly couldn’t have asked for a better mortgage broker. Thank you, Bernice—you’ve been a superstar and we’re so grateful for all your help in getting us to this exciting point!

Posted on Google
Andy Latham
Andy Latham

An efficient and friendly service from all the team , participially James when selling my parents house. They worked through the added complexity that this bought keeping us in the loop as the offer and sale and completion process worked through, in the time line that we set. Many thanks to all involved

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Helen Hughes
Helen Hughes

Great team at Barnard Marcus, particularly James Anson who went above and beyond. From the very first interaction the whole team was very approachable, incredibly helpful and courteous. Communication was excllent and every member of the team was respectful around house viewings etc. I'd thoroughly recommend them.

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Rohit Chitkara
Rohit Chitkara

James Anson and team got the job done on our sale. And importantly did not resort to any strong salesy pressure even when we were considering listing elsewhere after some time.

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Lu Wang
Lu Wang

I had a fantastic experience with Barnard Marcus Estate Agents in Redhill and would like to especially thank Bernice Tully for her outstanding support. She was incredibly professional, knowledgeable, and efficient throughout the process of my property purchase and mortgage application.

Bernice’s expertise and attention to detail were truly impressive. She made sure everything was handled smoothly, kept me informed at every stage, and provided clear guidance whenever needed. Her communication was always prompt, and her proactive approach gave me great confidence during what can be a stressful process.

I’m very grateful for Bernice’s help and highly recommend Barnard Marcus Redhill for their excellent service.

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Emmanuel Yeboah
Emmanuel Yeboah

A massive thank you to Bernice Tully at Barnard Marcus! Her dedication, expertise and willingness to work with me and prepare me for the mortgage application is highly recommendable. She is incredibly well-informed and takes time to explain everything patiently and clearly. The process was tranquil in nature and received a mortgage offer within 2 weeks. I work for the NHS and would recommend your service to my colleagues.

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Aquanaut _486
Aquanaut _486

I did not end up going through Barnard Marcus, yet the Estate Agents here were excellent, especially Oscar who showed us many properties. Every time he showed us a property it was clear that he had listened to us carefully and was showing properties that he knew we would like. He really stood out as an excellent estate agent. Thank you Oscar.

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Lloyd Rowe
Lloyd Rowe

Had a great experience setting up a mortgage here. Bernice was brilliant and helped me sort everything and gave me great advice on where to go and what to do.

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Stephen Meader
Stephen Meader

I would like to thank the whole team at Barnard Marcus Redhill for their time and professionalism.

As a first time seller, I realise that I demanded a lot of time and attention. I really appreciate good service and to be honest am not the easiest person to please, however credit where credit is due, they really delivered. Thank you.

Posted on Google
Laura Ionascu
Laura Ionascu

I would like to share my fantastic experience with Bernice as our mortgage broker. She was brilliant, so helpful, so dedicated, so professional! She was so quick to respond to my questions, listened patiently to all my moaning (helped me so much with the stress of going through the process of finding the right house and getting the offer accepted) and explained the process for the mortgage application so nicely! I recommend her 100% to anyone looking for a mortgage broker that goes above and beyond to support the client get the house of their dreams and the best offer from the bank! Thank you Bernice 😊

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About Barnard Marcus Redhill

Barnard Marcus Redhill is a trusted independent estate agent serving Redhill, Reigate, Nutfield, Bletchingley, Merstham, Godstone, Hooley, Salfords, Horley, Earlswood and Surrey. With a 4.72-star rating from 247 verified customer reviews, the branch has established itself as a leading property specialist in this thriving Surrey market town.

Location & Community: Redhill is an attractive and well-connected area of Surrey, known for its strong community spirit, excellent transport links via Redhill station with direct services to London Victoria and London Bridge, and good property values. Located on Station Road right in the town centre, the branch is conveniently placed for local amenities, shops, restaurants, and services. The area offers a diverse range of residential properties from period homes to contemporary family residences, and is popular with commuters and families alike.

Services: Barnard Marcus Redhill provides comprehensive property services including buying, selling, renting, and letting across Redhill and the wider Surrey region. Additional services include property management, mortgages and protection, conveyancing, surveying, land sales, new homes expertise, and auction sales—offering clients a complete property solution under one roof. The branch consistently achieves a steady 99% of the asking price.

Market Expertise: The team brings extensive local knowledge of the Redhill and Surrey property market. Senior Branch Manager Gareth King has over 16 years of estate agency experience and a real passion for property, with huge expertise in both buying and selling across the London and Surrey markets. Senior Negotiator Peter Kelleher is a people person who takes time to truly understand clients' lifestyle needs, making the matching process more effective. Negotiator Lilly Newman is a driven sales professional with a strong understanding of the local market, ensuring buyers and sellers receive a professional service from start to finish. Senior Branch Administrator Lucy Goldstein has been with Barnard Marcus for nearly five years and works hard to ensure everything runs smoothly. Senior Sales Progressor Julie Liles is extremely passionate about her role and dedicated to guaranteeing a smooth, stress-free move. Mortgage Services Manager Bernice Tully has years of financial services experience and is always on hand to help clients find the best mortgage available. New Homes Board of Management Partner Heidi Rhodes brings 22 years of experience in branding and bringing new developments to market. Area Director Peter Ford has over 30 years of industry experience and continues to support the team with the same passion he had when he started out.

Client-Focused Approach: Barnard Marcus Redhill prioritises understanding both the property and lifestyle needs of buyers and renters. The team's local expertise enables them to match clients not just with homes, but with communities that suit their aspirations. The branch offers a unique online marketing package, a free 'Help to Find' service, and a variety of marketing options to suit every client. Free, no-obligation property valuations are available.

Track Record: With 4.72 stars from 247 satisfied customers, Barnard Marcus Redhill demonstrates consistent excellence in customer service, market knowledge, and transaction management. The branch is committed to transparent, honest dealings and long-term client relationships built on trust and expertise.