Reputation Profile

Barnard Marcus Sanderstead

4.5
Excellent
Based on 112 Reviews Discovered Online

Summary of Reviews

Barnard Marcus Sanderstead is a highly-rated estate agency serving Sanderstead and the surrounding south London areas, with a 4.54-star rating from 111 reviews. The branch specialises in residential sales, lettings, and mortgage advice, earning consistent praise for professional service and genuine client care.

Recent reviews highlight the standout contributions of agents including Darren, Suki, and Harpreet, who are frequently praised for their approachability, responsiveness, and commitment to understanding clients' individual needs. Customers appreciate clear communication throughout the transaction, proactive follow-up, and a willingness to go the extra mile — whether providing detailed property information, arranging flexible viewings, or offering thoughtful support during negotiations.

Mortgage advisors are similarly commended for explaining financial details clearly and demonstrating genuine dedication to securing suitable outcomes. The team's friendly and professional approach helps clients navigate buying, selling, and letting with confidence. Clients consistently report feeling valued and well-supported, with many expressing willingness to recommend the branch or return for future property needs.

LocationBarnard Marcus Estate Agents Sanderstead, Station Approach, South Croydon, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Sumaiya Shabdeen
Sumaiya Shabdeen

Olivia Taylor was amazing to work with throughout the transaction. When i need to make any chasers, she always up and ready to get things put across. her professionalism and patience throughout the transaction was great! I really hope we get to work together again soon :) All the best, Olivia!

Posted on Google
James Stride
James Stride

Harry and the team offered a highly professional service. We were always kept well informed of process on our sale and any interventions required were handled expertly. We have previously tried to sell using other agents in the area and the level of service and relationship was night and day.

Posted on Google
Tom Sol
Tom Sol

The whole team at Sanderstead were fantastic from start to finish, but Harry in particular was brilliant.

Our sale had a few complex moments along the way, but his experience really showed when things got tricky. He approached everything logically and offered his experience to help us work through each challenge as they came up.

He was always easy to reach and always picked up the phone, which made the whole process far less stressful. He also kept us updated the whole way through. We always knew what was going on and never felt out of the loop.

Whenever we move again, Harry will be the first person I’ll call. I’d happily recommend him and the Sanderstead team to anyone.

Posted on Google
Jayne O'Brien
Jayne O'Brien

Harry and his team provided a first class service when selling our property, excellent communication at every stage and handled any issues quickly and sensitively. I highly recommend them

Posted on Google
Fatbardh Cokaj
Fatbardh Cokaj

Not the best experience with them. But at least they did me a favour not holding me on for the full 4 weeks minimum notice that they have on thier terms end conditions.

Posted on Google
Helen PJ
Helen PJ

Harry via Sanderstead office was so helpful and communicative throughout the chain on my daughter’s purchase of a house they were selling. His help was reassuring in a difficult chain. Thank you

Posted on Google
bukurije nanushi
bukurije nanushi

I had a fantastic experience with the agency throughout our home buying journey! From the beginning, Pasquale our broker was incredibly knowledgeable and supportive, guiding us through the mortgage process with clarity and patience. Charlotte, our negotiator, was also amazing, always responsive, helpful, and truly went the extra mile to keep things moving smoothly.

Thanks to their professionalism and dedication, I felt confident and well taken care of at every step.

Highly recommend the team, especially Pasquale and Charlotte, to anyone looking to buy!

Posted on Google
Ashish Verma
Ashish Verma

I had a fantastic experience with Barnard Marcus Sanderstead. The team made the entire process incredibly smooth and hassle-free. They were professional, quick, and efficient in dealing with everything.

Special thanks to Michael, Olivia, and Jill for their professionalism and excellent service throughout. I highly recommend their services to anyone looking for a reliable and top-notch estate agency.

Posted on Google
Loretta SOG
Loretta SOG

I'd highly recommend this branch. All the staff and the manager are very professional and efficient in helping us find a suitable home within a short period of time. And they are all very good communicators and very accommodating to our tight schedule. I'll definitely recommend them to my friends when they are looking.

Posted on Google
Sue Cooper
Sue Cooper

Barnard Marcus are great and Alfie is the man to go to if you are looking for some assistance in buying or selling your property. Strongly recommend using these guys.

Posted on Google
Jenna Baer
Jenna Baer

Amazing team - helpful and friendly. The manager - Michael - very professional... I sold and bought a property through them.... I would definitely recommend this agent

Posted on Google
Lee S
Lee S

I used Barnard Marcus for the sale of my property and the purchase of my new property they were great (specifically Michael Griffin and Jill Parry). I found with a few other estate agents when getting valuations that they can be quite pushy however Michael was the total opposite, he provided me with my valuation and all the information I would need to make an informed decision about selling my home and didn't try to push me into getting on the market before I was ready.

My sale was actually not straight forward at all as I was buying a new build which came with a delayed completion date. Michael managed to find me a buyer that was happy to complete when I was ready to move which was going to take up to 6 months. (I can't imagine there are many people who buy a home and will be that patient).

Once prices had been agreed, the exchange process began which had several bumps in the road (solicitors fault) all of which Michael and Jill stayed on top of to keep things moving. Jill kept me updated as much as humanly possible and if it had not been for her im not sure we would have exchanged on the day that we did.

Overall I would absolutely recommend selling or buying with Barnard Marcus, they ticked all the boxes for me and charge reasonable fees based on other quotes I was provided.

Posted on Google
Akiva Schreiber
Akiva Schreiber

Posted on Google
sands291
sands291

We used the mortgage broker service through Barnard Marcus. Bijal Patel handled our enquiry and I found her to be very friendly, informative, knowledgable and attentive to my needs. I would highly recommend using her if you are looking for the best mortgage solution

Posted on Google
Linda Cowan
Linda Cowan

Scott and Lucy at the Sanderstead office provided an excellent service when I was selling my flat. They were polite and helpful, offered professional advice, responded to phone calls and emails, and relayed messages without delay.

They kept the sale alive during times when there were pauses from either buyer or seller.

Posted on Google
George Sweeting
George Sweeting

Michael and Lucy sold the unsellable!!
Got an amazing price for our house that I thought I would never get. They were incredibly hardworking and cannot recommend enough!

Posted on Google
omalik malik
omalik malik

Posted on Google
Bruce Thompson
Bruce Thompson

Excellent service.
Lucia and the team at the Sanderstead branch were absolutely fantastic throughout a very long sale. Lucia kept both parties informed and calm somehow and was always available to assist whenever and where ever possible. Could not ask for more.

Thank you Lucia!

Posted on Google
Luke Ward
Luke Ward

Had a difficult purchase, but estate agent Lucia Osman was great in facilitating the necessary communication between buyer and seller which got this over the line.

Posted on Google
Duncan Lavin
Duncan Lavin

Ms Osman in particular was extremely responsive and helpful to us during our recent, quite stressful and protracted sale and purchase.
She deserves praise!

Posted on Google
marcus dumbili
marcus dumbili

Great agent, they provide high quality valuations and expert advice on the current market. I would highly recommend there services.

Posted on Google
Melinda S
Melinda S

We purchased a home through the Sanderstead branch of BM recently and found the purchase very well handled by them. The staff at BM were all helpful, patient and friendly, and prompt in their communications back to us. They were particularly helpful in chasing our slow solicitors for answers and updates on where things were. We had a good experience all around.

Posted on Google
Sudheer Padiyar
Sudheer Padiyar

Recently concluded on a sale. While the process took long, Michael Griffin and team ensured they regularly followed up with all parties and provided me the updates and right guidance. They also promoted the property well and got good viewings.

Posted on Google
Ian Hicks
Ian Hicks

It was a pleasure to deal with the friendly and knowledgeable team at Barnard Marcus in Sanderstead. It helped that they were also the sole agents dealing with the purchase of new properties at the development we were moving to. That showed us that they are trusted experts in the property market. They understand the market well, the local activity and always moved quickly when action needed to be taken. Thank you to Michael, Scot and the team.

Posted on Google

About Barnard Marcus Sanderstead

Barnard Marcus Sanderstead is an independent estate agent serving Sanderstead, South Croydon, Warlingham, Purley, Kenley, Coulsdon and Caterham. With a 4.54-star rating from 111 verified customer reviews, the branch has built a strong reputation for friendly, professional service backed by deep local knowledge.

Location & Community: Sanderstead is a sought-after residential area on the southern edge of Croydon, known for its leafy streets, excellent schools, and strong community feel. The branch is a stone's throw from Sanderstead Station with plenty of nearby parking, making it easily accessible for buyers, sellers, and landlords. The area offers a wide range of properties from period semis and detached family homes to modern apartments, and is popular with families and commuters seeking good value within reach of central London.

Services: Barnard Marcus Sanderstead provides a full range of property services including buying, selling, renting, and letting. Additional services include mortgage advice, conveyancing, surveys, auctions, lettings, property management, inventories, new homes, and vacant property services — offering clients a complete property solution under one roof. The branch is open six days a week and most bank holidays.

Market Expertise: The team combines strong local knowledge with genuine commitment to client outcomes. Branch Manager Olivia Taylor has lived locally her whole life and brings deep area expertise to every transaction, ensuring smooth journeys for buyers and sellers alike. Her recent promotion to Branch Manager reflects her professionalism and personable approach. Lettings Branch Manager Jordan Di-Giovanni, based at the neighbouring South Croydon branch, is known for his customer service, forward-thinking attitude, and strong knowledge of the local lettings market. New Homes Board of Management Partner Heidi Rhodes has 14 years at Barnard Marcus and over 25 years of industry experience, advising on branding and bringing new developments to market across South London and Surrey. New Homes Sales Executive Annette Dimichele brings over a decade of Barnard Marcus experience and deep expertise in new home developments.

Client-Focused Approach: Barnard Marcus Sanderstead lists every property on the UK's three largest portals — Rightmove, Zoopla and OnTheMarket — for maximum online exposure. Marketing packages include professional photography, detailed floorplans, audio tours, virtual 360° tours, EPCs, and social media promotion. Eye-catching window cards showcase properties to passing foot traffic in the heart of Sanderstead. A free Help to Find, Comparison & Information Service is available to support buyers at every stage.

Track Record: With 4.54 stars from 111 satisfied customers, Barnard Marcus Sanderstead demonstrates consistent excellence in customer service, local knowledge, and transaction management. The branch is committed to transparent, honest dealings and long-term client relationships built on trust and expertise.