Reputation Profile

Barnard Marcus Streatham

4.6
Excellent
Based on 424 Reviews Discovered Online

Summary of Reviews

Barnard Marcus Streatham has built a strong reputation for responsive, professional service across sales, lettings, and mortgage advice. Reviewers consistently praise the team's communication, with clients highlighting how quickly staff respond to enquiries and keep them informed throughout transactions. Named team members including Adrian McCalla, Jason, Roxana Zendri, Hosanna, and Liyah receive particular commendation for their expertise, patience, and willingness to go beyond standard service. First-time buyers especially appreciate the clarity with which advisers explain complex processes, whilst those managing sales or purchases in challenging circumstances note the team's problem-solving approach and dedication to achieving smooth outcomes. One reviewer expressed significant dissatisfaction with the lettings service and accounts department, though this represents an isolated critical voice among overwhelmingly positive feedback.

The firm is recognised for combining professional rigour with genuine care for clients' individual circumstances. Reviewers note that staff take time to understand their specific needs, whether that involves accommodating family pets during viewings, finding multilingual support, or managing time-sensitive transactions. The Mitcham Lane office has earned particular recognition for its proactive approach to marketing properties and negotiating between parties, with several clients crediting the team's efforts with achieving sales within unusually short timeframes or securing favourable terms in complex chains.

LocationBarnard Marcus Estate Agents Streatham, Mitcham Lane, London, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Kirsty Joyce
Kirsty Joyce

Tilly and Esteban were so friendly and helpful, they responded to all messages quickly and made the process quick and easy. Thanks guys!

Posted on Google
Alexandru Mare
Alexandru Mare

Liyah was absolutely amazing! She was friendly, professional, and made the whole experience so easy. Her communication was excellent from start to finish, and everything was done quickly and to a really high standard. I couldn’t be happier with the service and would definitely recommend her to anyone. Thank you, Liyah! ⭐⭐⭐⭐⭐

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Luke Dreyer
Luke Dreyer

Very helpful staff, Tillie and Esteban helped us complete all the paperwork for our rental property very quickly. Would highly recommend. Thank you guys!

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Robert Reeds
Robert Reeds

Thanks to Hosanna and the team for making our sale smooth and quick. Always contactable at the right times and made the process very straight forward. Would highly recommend!

Posted on Google
María Fernanda
María Fernanda

Very good service, i speak spanish and Esteban Albuja was the best person to help me.

Posted on Google
Ali Fayad
Ali Fayad

Hosanna provided excellent, attentive service. She is incredibly helpful, fast to reply, and always makes sure to follow up with updates. Her communication and dedication are fantastic. Thank you for all your hard work and support, Hosanna!

Posted on Google
News Bore
News Bore

Adrian and his colleagues at Streatham Barnard Marcus have been exceptionally helpful with their proactive approach to handling the sale of our flat and the purchase a new home. It was a real team effort. They were all very professional, patient and very responsive to our regular calls and queries. Special thanks to Jade, Liyah, Hossana annd Jason. Adrian was at the heart of it all for both deals and we are so grateful for his help. He said he would look after us and he did!

Posted on Google
Richard Alcock
Richard Alcock

Adrian and his team at the Mitcham Lane office are fantastic and very professional. He is very determined to help us move into our dream house and answers any questions we have very quickly and efficiently.
It's nice that we chose Barnard Marcus as they are great estate agents

Posted on Google
Muhammad Bilal
Muhammad Bilal

Liyah helped us secure the property, and throughout the entire process she was incredibly helpful and always willing to go the extra mile. Her professionalism, dedication, and support made everything much smoother. I highly recommend her.

Posted on Google
Prince Agyei
Prince Agyei

Thank you Roxanna!!

We were able to secure a pretty good mortgage rate especially during a time of economic uncertainty. Roxanna was a super professional and informed us of better rates throughout the process when they became available. Once we were locked in, the process was very smooth until exchange and completion.

God bless you!

Posted on Google
yasha subratty
yasha subratty

A huge thank you to Roxanne at Barnard Marcus on Mitcham Lane in Streatham for her kindness and help.

My mum was locked out of the house with no phone and had a flight to catch, so it was a very stressful situation. I called the branch to ask if someone could let her know I was on my way with the spare keys as they were our neighbour, and Roxanne kindly went out to find my mum and reassure her. She even called me back afterwards to let me know she had spoken to her.

Roxanne’s kindness and care really stood out, and she is exactly the kind of person you would want as an estate agent. Thank you again!

Posted on Google
Rosie Williams
Rosie Williams

Thank you to Peter and Esteban for being so supportive and helpful in finding us somewhere to live. We’re genuinely so grateful. You made a really stressful process that much easier. Today we secured a property that we really love. Thanks again, Rosie & Jake

Posted on Google
Claire Drieu
Claire Drieu

Contacted the branch with a property to sell and Jason and the team were really helpful, gave me useful advice and very keen to get the property sold as soon as possible for me.

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Philippa Barker
Philippa Barker

Really helpful at every stage of the process, made everything very easy!

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Sharon Chung
Sharon Chung

I helped a friend who was in her search for a flat.

Aș a first time buyer, Hossana showed a deep understanding of the local area and market, she was professional, communicative, and helpful.

Although, my friend recently purchased her flat through another agent, we were grateful for her advice and patience. Thank you!

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Richard Baines
Richard Baines

I would have no hesitation in recommending Jason and his team at Barnard Marcus, Streatham. Their advice, responsiveness and dedication to client service during the sale of our property has been excellent. We will certainly look to use them for future property sales or acquisitions.

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Lisa Ciccotto
Lisa Ciccotto

Excellent service from Barnard Marcus and particularly from Jason. He really went out of his way to make the process as smooth as possible and personalised to our individual circumstances. He helped navigate challenging situations and was very professional and timely throughout. I would definitely use their services again in the future!

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antonio fuentes rios
antonio fuentes rios

Wao, Roxana Zendri.
It’s hard to put into words how amazing she is at what she does. Her knowledge and the way she breaks everything down make you instantly feel confident and at ease. She’s patient, thorough, and truly cares, taking the time to walk you through every option. Instead of the stress that usually comes with buying a house, she turns it into something you can actually enjoy, knowing you have someone exceptional supporting you every step of the way.

Posted on Google
Katherine Heath
Katherine Heath

After Barnard Marcus did a great job at letting our property in Furzedown, we have now appointed them to sell it for us. Adrian McCalla in the sales team has shown the same level of professionalism and diligence, and has found us a great buyer that we are delighted with :-)

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Katarzyna Kuklińska
Katarzyna Kuklińska

I highly recommend mortgage advisor - Roxana Zendri. She possesses a wealth of knowledge about mortgages, which goes beyond just interest rates. My transaction was at risk of collapsing due to solicitor negligence, and I only had one week to secure a new mortgage offer. Roxana demonstrated exceptional professionalism and positivity throughout my complicated case and worked tirelessly to get a new valuation and mortgage offer in just 3 days. She conducted valuable research and communicated with multiple banks to find the right offer that would accept our situation. I'm incredibly grateful for her hard work—thanks to her, I'm now living in my dream home!

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Ben Zare
Ben Zare

I had an excellent experience selling my property, thanks to the professionalism and dedication of the team, especially Residential Sales Manager Adrian McCalla. Adrian was outstanding throughout—swift, transparent, and highly responsive at every stage of the process. He kept me fully informed, answered questions promptly, and handled any issues with practical, effective solutions. His proactive approach and attention to detail ensured the sale progressed smoothly without unnecessary delays. I always felt confident that my best interests were being looked after. Overall, a seamless and well-managed experience, and I would highly recommend Adrian and the team to anyone selling their property.

Posted on Google
Stella Whiteley
Stella Whiteley

Adrian McCall was exceptional with his communication regarding the Sale of my mother’s House, due to myself living in Florida. Always upbeat and friendly Yet very professional. would definitely use him again in the future.

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Melissa Foo Yen Mei
Melissa Foo Yen Mei

Roxana Zendri has been lovely to work with. She was our mortgage advisor and as first time buyers, she explained the process clearly, and was very responsive and helpful with us when we had plenty of queries.

Even when our journey had a few hiccups, Roxana was professional and pleasant to communicate with. Our first experience buying a house was definitely made smoother because of her.

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Mary Phipps
Mary Phipps

Working with Adrian has been a pleasure! He’s work has been quick and thorough and communication has been amazing! He’s made my buying process so smooth and stress free. Would recommend working with him when purchasing a property!

Had a fantastic experience working with Roxana, who helped me with my mortgage application. As a first time buyer, I was very unsure about the process but Roxana explained everything in a clear and digestible way. Would recommend her to anyone looking for help with a mortgage! Thank you

Posted on Google

About Barnard Marcus Streatham

Barnard Marcus Streatham is an independent estate agent serving Streatham, Streatham Hill, Streatham Vale, Central Streatham, Norbury, South Norwood and Furzedown. With a 4.62-star rating from 421 verified customer reviews, the branch has built a strong reputation for expert local knowledge, long-term client relationships, and results-driven service across South London.

Location & Community: Streatham is a vibrant and diverse area in the London Borough of Lambeth, offering a wide range of properties from period Victorian terraces and Edwardian semis to modern apartments. The branch is conveniently located on Mitcham Lane, making it easily accessible for buyers, sellers, landlords, and tenants across the area. Streatham is popular with families and young professionals seeking good value within easy reach of central London, with strong transport links via rail and bus routes.

Services: Barnard Marcus Streatham provides a comprehensive range of property services including buying, selling, renting, and letting. Additional services include mortgage and financial advice, home conveyancing, surveys, online auctions (via iamsold), and lettings management — offering the whole package under one roof. The branch is open six days a week and lists every property on Rightmove, Zoopla and OnTheMarket for maximum online exposure.

Market Expertise: The team is led by Branch Manager Jason King, who brings over 30 years of estate agency experience across a wide range of South London property markets — from first-time buyer homes to high-value family properties and investment portfolios. His approach is built on trust, transparency, and doing what is right for the client. Residential Sales Manager and Valuer Adrian McCalla has over five years of industry experience and a strong sales background, consistently achieving excellent results and building lasting rapport with vendors and buyers. Senior Lettings Branch Manager Peter Petrov has over nine years of property industry experience and is dedicated to securing the best possible rent and finding ideal tenants for landlords, with deep knowledge of local market dynamics. Sales Negotiator Hosanna Daniel is known for her approachable personality, enthusiasm, and genuine commitment to understanding each client's needs. Senior Branch Administrator Jade Thomas ensures the sales team operates seamlessly and compliantly, with a keen eye for detail and a warm, welcoming approach to every client. Senior Area Director Dale Woods oversees South London and Surrey, ensuring every client receives a 10/10 service experience.

Client-Focused Approach: Barnard Marcus Streatham takes a hands-on approach to every instruction — preparing, presenting, and protecting properties as if they were their own. Marketing packages include professional photography, video tours, and specialist online promotion. The team builds long-term partnerships, with many clients returning over five to ten years. Free, no-obligation property valuations are available for sellers and landlords.

Track Record: With 4.62 stars from 421 satisfied customers, Barnard Marcus Streatham demonstrates consistent excellence in customer service, local knowledge, and transaction management. The branch is committed to transparent, honest dealings and long-term client relationships built on trust and expertise.