Barnard Marcus Surbiton

We had a wonderful experience with Billie at Barnard Marcus. From the very beginning, she was professional, friendly, responsive and genuinely helpful throughout the whole process.

Billie made what could have been a stressful experience feel much easier and was always happy to answer our questions and keep us updated. She was approachable, patient and went above and beyond to make sure everything went smoothly.

I’m really grateful for all her help and would happily recommend Billie to anyone looking for a reliable and professional estate agent. Thank you, Billie, for all your support!

I rented a property through Bernard Marcus Agency and had a great experience with them. The whole team was very professional, friendly, and supportive throughout the entire process. Sophie and Billie, in particular, were extremely helpful and made everything much easier for me with their guidance and support.

Thank you to the entire team for your excellent service and for always being there to help. I really appreciate all your hard work and would highly recommend Bernard Marcus Agency!

Sophie was an absolute star. She was knowledgeable and patient, answering all my questions and telling me about the property I was viewing. Although I didn’t end up renting through Barnard Marcus she totally shone.

I recently bought my first flat with BM Surbiton. They were excellent from start to finish. Ben who showed us the flat at both viewings was brilliant, the first estate agent I'd met that really appreciated how big of a purchase this was and that it's not something you do lightly. During the purchase process all members of the team were always super quick to follow up on emails, and would phone me back when they said they would with relevant info. I am so grateful for all the work they did.

I cannot recommend Tom, Ben, and the team at Barnard Marcus highly enough. After being with another estate agent for three months without receiving a single offer, I decided to switch to Barnard Marcus—and within the first week of listing my flat with them, I received an offer.

Tom and Ben took the time to fully understand all of my flat’s key features and made sure these were highlighted and communicated effectively to potential buyers. Their knowledge, professionalism, and attention to detail really made a difference.

The communication throughout the process has been excellent. I was kept informed every step of the way, and the whole team has been friendly, proactive, and incredibly helpful.

If you’re looking for an estate agent that delivers results and provides outstanding customer service, I would highly recommend Tom, Ben, and the team at Barnard Marcus.

Just bought a house with Barnard Marcus. Ben, Tom and the team couldn't have been more helpful. I would highly recommend.

Excellent team! Really helpful, knowledgeable and achieved a quick offer which almost none existent in this market. Thank you to Ben, Tom and Zoe!

A special thanks to Jake, Tom and Luke at the Surbiton office for what has so far been a very professional and smooth process, with great communication. I would highly recommend Barnard Marcus Agents due to the fantastic team they have. Thank you for all the help!!

We recently worked with Tom, Ben and Zoe on the sale of a property near Surbiton and had a very positive experience throughout.

The team were professional, responsive and proactive from start to finish. They managed to generate strong interest in the property and secured multiple offers, including several within the price range we were hoping to achieve.

Communication was always prompt, they kept us updated throughout the process, and were helpful whenever we had questions or needed advice.

A big thank you to Tom, Ben and Zoe for all their hard work. We would happily recommend them to others and would not hesitate to work with them again in the future.

Recently, we went through the process of renting a property in Surbiton, and Barnard Marcus did an absolutely amazing job for us from the moment we made our inquiry.
Their staff, Sophie and Bellie, were incredibly helpful and dedicated throughout the entire process. We encountered a couple of minor hurdles with our referencing, and both Sophie and Bellie made every possible effort to support us and ensure the onboarding process was completed smoothly.
They were fast, kind, professional, and efficient at every stage. We can't wait to move into our new home and look forward to being under their excellent property management service. Thank you for making the experience so straightforward and stress-free.

I can't recommend Barnard Marcus Surbiton branch highly enough!
Tom, Zoe and Ben have been proactive and helpful from the start and their communication has been excellent.
Thank you for providing such sound advice and making the process as easy as possible!

I started using Barnard Marcus letting team to help find a suitable tenant for my property, after a VERY bad experince with previous tenants. Sophie has been incredibly helpful, kind and extremely knowledgable - always available and kept me informed througout the whole process. I'd definitely recommend her to anyone who's looking for help in finding tenants.

Tom and his team have been incredible — we honestly could not recommend them highly enough! If you’re selling your house, you won’t be disappointed. Tom was so proactive in finding potential buyers and arranging viewings quickly. It’s been a slick operation from the outset, and the team have been incredibly efficient at getting our property online, marketed professionally, and sold.

The whole team has been friendly, approachable, and a pleasure to deal with throughout the entire process, always providing excellent communication and keeping us updated every step of the way. Honestly, If they can’t sell your house, nobody can!

Been liaising with teams at Barnard Marcus and cannot recommend them enough. Received practical advice and ongoing support with the Sales team and they have been very understanding and helpful. Lucky to have the team of Tom, Zoe, and Ben!

Big thanks to the team for helping us to sell our flat. 10/10 communication which is super important when you're selling so you know where you stand and feel supported. Thanks so much to Tom, Ben and Zoe in particular 😊

I had an appointment with Belinda to obtain advice on mortgage and was definitely worth it. She was very knowledgeable, transparent and took her time to explain the property buying process in full. It was a pleasure talking to her and I’d highly recommend Belinda as a mortgage broker.

We had a very difficult sale and Ben, Tom and team were amazing. Always the voice of calm and support. Putting us before themselves and really wonderful. Couldn’t have done it without them. I wholeheartedly recommend!

Barnard Marcus lettings have offered me a splendid service, letting two properties which had been with another local agent for weeks on end. Sophie and Billie deserve 10/10 for friendliness, efficiency, expert knowledge and a keen marketing spirit. I will definitely be instructing them again.

My wife and I have recently moved into a rental in Surbiton/Kingston through Barnard Marcus. We have rented with a number of different agents in London over the years and have never had such an efficient and seamless process, from first viewing to moving in, as this one. Billie in particular who first showed us the property and managed the move-in for us was superb. Her colleague, Sophie, stepped in on a couple of days when Billie was OOO and we had the same great experience from her. Would highly recommend the whole team here!

Thank you to Sophie and Billie for being so helpful and kind whilst we were sorting out our first move. They explained all the steps and were quick to reply whenever we had questions. What a lovely team!

I relocated for work and was not able to view properties in person. Billie Radford arranged for a virtual viewing and was super helpful during the entire process. This helped my move go through smoothly and easily.

I had a really helpful initial chat with Belinda. She clearly explained the services she offers and walked me through the whole process in a way that was easy to understand. She also provided a useful overview of what I could potentially borrow, along with indicative interest rates, which gave me a much clearer picture of my options.

Fantastic service on our house sale, kept us up to date on a regular basis through the whole procedure, friendly and very professional people to deal with, I would definitely recommend them

Belinda Pollard has been amazing in guiding myself and my husband through the house buying process as first time buyers. Truly has made the whole home buying journey more easier and explained each detail carefully. Could not have done this without her.