Reputation Profile

Barnard Marcus Tooting

4.5
Excellent
Based on 224 Reviews Discovered Online

Summary of Reviews

Barnard Marcus Tooting has earned consistently strong praise from customers across property sales, purchases, and lettings. Reviewers repeatedly highlight the team's responsiveness, professionalism, and genuine commitment to making transactions smooth and stress-free. Staff members including Ari, Nuraya, Stefanie, Brandon, Sarankan, and Shane are frequently named for going above and beyond, whether through flexible viewing arrangements, clear communication, patient guidance for first-time buyers, or proactive problem-solving. Customers appreciate the team's local knowledge, approachability, and willingness to handle complex situations, from immigration-related mortgage queries to tight timelines. The firm has successfully restored confidence in clients who had previously had poor experiences with other agents.

One reviewer noted difficulty accessing services in Arabic, though this represents an isolated comment among overwhelmingly positive feedback. Across the board, clients report that the Tooting branch delivers efficient, transparent service with staff who prioritise keeping clients informed and supported throughout each stage of the property journey.

Phone Number 020 8682 1161
LocationBarnard Marcus Estate Agents Tooting, Upper Tooting Road, London, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

asia bell
asia bell

We had a fantastic experience with Ariola at Barnard Marcus in Tooting when selling our aunt’s house. From start to finish, Ariola was professional, friendly, and kept us informed every step of the way. She made what could have been a stressful process feel straightforward and was always available to answer our questions. Her communication, dedication, and attention to detail were excellent throughout. We really appreciate all of her hard work and wouldn’t hesitate to recommend Ariola and the Barnard Marcus Tooting team to anyone looking to buy or sell a property. Thank you again!

Posted on Google
Henry B
Henry B

Ari was incredibly helpful throughout the process. Perfect customer service!

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Rachel Crosby
Rachel Crosby

Ari was the most helpful, supportive and patient person ever! Nothing was too much trouble and she went above and beyond- thank you!

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jane tremayne
jane tremayne

Barnard Marcus Estate Agents at Tooting and Streatham provided me with a polite and excellent service.
Adrian McCalla was particularly helpful and friendly throughout his valuation visit to my home. He was prompt , professional and knowledgeable. I would thoroughly recommend him to anyone considering selling or buying a property in the area. Jane.

Posted on Google
Catherine Clark
Catherine Clark

Ari at Barnard Marcus could not have been more helpful! Best estate agent I’ve encountered. She was responsive and available, let me visit the house multiple times and was always on hand to answer questions which meant that things kept moving and the process felt smooth throughout. She was also really warm and friendly, which just made the whole thing a lot easier. We got the transaction through in 3 months from start to finish- brilliant!

Posted on Google
femi ogggy
femi ogggy

I was thinking about selling my flat so I popped in for some much needed advice.

I spoke to someone called Ari who was absolutely amazing, she immediately gave me all the pertinent financial information to help me make a great choice.

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Maddy Tod
Maddy Tod

I had a great experience working with the Tooting branch of Barnard Marcus. They were very helpful and easy to contact, in particular Ari was brilliant at sharing updates and enabling viewings whenever needed. She was very knowledgable about the properties and facilitated getting answers to any further questions I had. I would be happy to use their services again.

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Laura Verrecchia
Laura Verrecchia

Ari was brilliant during our property purchase with Barnard Marcus - really easy to deal with and super responsive. Thank you Ari!

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Sam Paterson
Sam Paterson

I recently bought a property through Ari at Barnard Marcus in Tooting Broadway and had an excellent experience throughout. Ari was professional, responsive, knowledgeable, and kept everything moving smoothly from the first viewing through to completion.

Buying a house can be stressful, but Ari’s communication, organisation, and proactive approach made the process far easier and more manageable. Nothing was ever too much trouble, and I always felt well informed and supported.

I would highly recommend Ari to anyone looking to buy, sell, or rent property, and I genuinely believe Ari deserves recognition for the consistently high standard of work delivered!

Posted on Google
mema iheoma
mema iheoma

Nuraya was absolutely fantastic in helping us secure a lovely rental home. From start to finish, she was persuasive, proactive, and genuinely committed to making the process smooth for us. Her professionalism and positive attitude really stood out, and she made what can often be a stressful experience feel easy and even enjoyable. Honestly, she deserves a double pay rise for the level of dedication she brings. Highly recommended!

Posted on Google
swati gupta
swati gupta

Good experience with the Tooting branch while searching for properties
William has been very informative and patient with providing all details.
Overall team is friendly, professional and easy to work with, they were responsive and ensured that I am kept up to date.

Posted on Google
Shimaa M
Shimaa M

We had a wonderful experience working with Nuraya while searching for our new home. From the very beginning, she was incredibly helpful, patient, and genuinely committed to help us with the right place for us.

What really stood out was how much effort she put into understanding our needs and preferences. She was always available to answer our questions, guide us through the process, and make what can often be a stressful journey feel smooth and manageable.

Nuraya went above and beyond at every step, showing professionalism, kindness, and a real willingness to help. We truly felt supported throughout the entire process.

We’re very grateful for her support and would highly recommend her to anyone looking for a reliable and dedicated estate agent.

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Patricia Todd
Patricia Todd

Excellent we have had a great service and very professional. Both Stefanie and Naraya have been efficient; helpful and a pleasure to deal with.

Patricia

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Rosie Wiley
Rosie Wiley

Nuraya was absolutely brilliant helping us move into our new flat. She was responsive, proactive, and made the whole move feel smooth and stress-free

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Briannan Hastings
Briannan Hastings

Nuraya has been such a delight in helping us find our new rental. Great experience all round from Bernard Marcus. Highly recommend

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Siobhan Adams
Siobhan Adams

I am so impressed with Stefanie and Nuraya. They were friendly, effcient and went the extra mile in renting out my property. I highly recommend their services.

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Rubab Khan
Rubab Khan

We just let a flat through barnad and Marcus
Nuraya and Stefanie were amazing to work with. They were knowledgeable, responsive, and truly had our best interests at heart. Thanks to their dedication, we found a good flat we absolutely love. Highly recommend them!

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Anna Baxter Luke
Anna Baxter Luke

I recently rented my property through Barnard Marcus; Nuraya Alaoui was professional and nothing was too much trouble, the whole experience was made so much easier and less stressful by working with her on this. I greatly appreciated her assistance in getting the tenancy over the line. A great asset to Barnard Marcus.

Posted on Google
Devika manikandan
Devika manikandan

I recently used Barnard Marcus for my current house letting, and I am very pleased with the service provided. From the very beginning, the Fintan Mchugh was supportive and efficient in helping me locate a suitable property. He guided me through each stage of the process, ensuring everything was clear and straightforward.
What stood out most was how smooth the transfer was — from property search to documentation and finally shifting into the new place. The staff were professional, approachable, and always available to answer questions, which made the entire experience stress‑free.
I truly appreciate Fintan and team's dedication and attention to detail, and I would highly recommend Barnard Marcus to anyone looking for reliable and hassle‑free letting services.

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Aoife Thomas
Aoife Thomas

Nuraya is a life saver!! After being badly messed around by a previous landlord they were working with, Nuraya managed to get us in to see 2 properties in a day and close on one the same day. Constant communication and never making us feel as if we are asking too much. Compared to our previous estate agent this has felt professional, open and easy! Thank you Nuraya for all your help and hard work.

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Eloise Cooper
Eloise Cooper

I had a great experience with the Barnard Marcus Tooting branch - Fintan was incredible and supportive! He worked weird hours to help me get the contract through, was always easily contactable and made sure the property was in a good position for me to move in. Thanks again!

Posted on Google
Asad Ahmed
Asad Ahmed

I’ve been with Barnard Marcus for several years and my experience has had its ups and downs. Recently, I’ve had a much more positive experience with the new team under Stefanie’s management. Stefanie has been particularly helpful—clear, responsive, and professional throughout—and really made the process feel smooth and well-handled. Nuraya was also lovely to deal with and contributed to the overall positive experience. I appreciated the added transparency and efficiency this time around. A noticeable improvement and much appreciated. Happy to recommend based on my recent experience.

Posted on Google
Sharmin Baksh
Sharmin Baksh

Excellent service and people, can’t speak highly enough about Nuraya, Brandon and Stefanie. They were professional and knowledgeable throughout and made sure to make my journey as smooth as possible. Thank you 🙏

Posted on Google
Vanessa Silva
Vanessa Silva

I had a good experience with Bernard Marcus in Tooting to find a house , Nuraya was very helpful with all support that was need it . I really recommend this agency to find your perfect house .

Posted on Google

About Barnard Marcus Tooting

Barnard Marcus Tooting is an independent estate agent serving Tooting Broadway, Tooting Bec, Balham, Colliers Wood and the wider South West London area. With a 4.53-star rating from 221 verified customer reviews, the branch is located on Upper Tooting Road, conveniently close to Tooting Broadway station, and specialises in sales, lettings, mortgage services, conveyancing, and surveys.

Location & Community: Tooting is one of South West London's most vibrant and sought-after neighbourhoods, popular with young professionals, families and first-time buyers drawn by its diverse food scene, excellent transport links, and strong community spirit. The area offers a wide range of properties from Victorian terraces and period semis to modern apartments, with direct access to central London via Tooting Broadway and Tooting Bec stations on the Northern Line. The local market is active, with 3-bedroom houses seeing a notable 22.2% annual price increase and strong rental demand across all property types.

Services: Barnard Marcus Tooting provides a comprehensive range of property services including buying, selling, renting, and letting. Additional services include mortgage and financial advice, home conveyancing, surveys, and a dedicated Land & New Homes team specialising in site finding, land acquisition, sourcing new development opportunities, and assisting in the sales of new developments. The branch is open six days a week and most bank holidays, and lists every property on Rightmove and Zoopla for maximum online exposure. Marketing packages include professional photography, floor plans, audio tours, and enhanced marketing features. A bespoke 'Help to Find' buyer service is also available for clients seeking their dream property.

Market Expertise: Residential Sales Manager Dearbhla Stroud has 12 years of experience in the property industry, 10 of those spent serving the Tooting community, bringing a deep understanding of the local market and a genuine passion for helping people move forward. Her approach is built on clear communication, honest advice, and a commitment to delivering the best results for every client. Lettings Manager Stefanie Naraine has six years of experience in the lettings industry and is known for going above and beyond for both landlords and tenants, ensuring reliable matches and exceptional service throughout. Lettings Negotiator Nuraya Alaoui brings a passion for property and outstanding customer service skills, forming strong bonds with clients and helping them find their ideal home. Negotiator Ariola Sadriu is known for her attentiveness, professionalism, and calm, supportive approach, ensuring every client feels guided and informed throughout their property journey. Negotiator William Swaysland is a recent addition to the team who has quickly made a strong impression with his knowledge, enthusiasm, and commitment to delivering excellent customer care. Mortgage Services Consultant Surraya Ahmad specialises in crafting bespoke mortgage solutions for first-time buyers, property investors, and those remortgaging, with clients choosing to work with her even when other brokers offered lower fees. Branch Administrator Brianna McPherson is a highly experienced and dependable administrator, known for her strong organisational skills and attention to detail, playing a key role in ensuring smooth day-to-day operations.

Client-Focused Approach: Barnard Marcus Tooting's dedicated lettings team provides fully-managed tenancies, tenant-only referencing, inventories, tenancy deposit schemes, rent collection, and corporate lettings. The branch's Portfolio marketing package provides exclusive marketing features to make properties stand out in the market. Free, no-obligation property valuations are available for homeowners and landlords.

Track Record: With 4.53 stars from 221 satisfied customers, Barnard Marcus Tooting demonstrates consistent excellence in customer service, local knowledge, and transaction management. The branch is committed to transparent, honest dealings and long-term client relationships built on trust and expertise.