Benjamin Stevens Bushey has earned consistently strong praise from customers for its responsiveness, professionalism, and genuine care throughout the property transaction process. Reviewers repeatedly highlight the team's excellent communication, with clients noting they are kept regularly updated at every stage and that staff members respond promptly to calls and emails. The firm's marketing is frequently commended as effective, and customers appreciate the transparency and local knowledge demonstrated by agents such as Scott Bernstein and Jackie, who are named across multiple reviews for going above and beyond, particularly during complex or emotionally challenging sales. The lettings team is similarly praised for making the rental process straightforward and for resolving issues quickly. Long-standing clients report consistent service over many years, and the firm has successfully managed transactions ranging from straightforward purchases to complicated probate and leasehold sales.
The vast majority of reviews reflect highly positive experiences, with customers describing the service as smooth, professional, and supportive from start to finish. A small number of reviews offer minimal detail or lower ratings, though these remain exceptions within an otherwise overwhelmingly favourable pattern. Clients across both sales and lettings consistently express confidence in recommending Benjamin Stevens to others seeking dedicated and trustworthy estate agents.
Occasionally Reviews May Be Duplicated On Different Sources
I have no hesitation in recommending Scott Bernstein to absolutely anybody. I have been working inconveniencing for over seven years and can handsdown say that he is the most creative, enthusiastic, passionate, friendly, personable and knowledgeable estate agent out there. Please do not hesitate to use Scott and his team. I promise you will be in very safe hands.
Benjamin Steven’s have been a pleasure to deal with. They have helped me through every step of the way, reassuring me through the process and making me feel like a valued customer.
Their marketing was excellent and I’m delighted with the results.
Thank you to the team.
Selling my late fathers apartment was far from a straightforward process. Although following excellent marketing I received a very quick offer, the sale ultimately took seven months due to the complexities of a probate and leasehold transaction. Throughout what was often an emotional, stressful and frustrating experience, the professionalism, communication, care and support shown by Scott and his team was absolutely exemplary.
I was kept regularly updated at every stage, and when communication from solicitors was lacking, the team proactively chased matters and dealt directly with them on my behalf to keep the process moving. Nothing was ever too much trouble and they genuinely went above and beyond from start to finish.
I cannot thank them enough for their patience, dedication and truly outstanding service during a very difficult time. I would recommend Benjamin Stevens without hesitation to anyone looking for an estate agent who is transparent and truly cares about their clients
Lovely staff and dedicated service
Benjamin Stevens was an amazing group to work with! They helped us sell the house and find a beautiful property to move into. Highly recommend
Totally efficient and on the ball.
We bought our house in Busheythrough Benjamin Stevens and we have let our house to tenants through Benjamin Stevens.
Knowledgeable, straight talking and responsive agents.
Highly recommended.
We engaged with Benjamin Stevens having met with 3 other local estate agents. Scott came across as open, honest and very transparent and we felt his local knowledge and existing list of people looking for similar properties to ours made it an easy choice. The communication throughout was excellent and we had a large number of viewings and offers. Scott and his team continued to be involved in the exchange process, making it much easier than expected. We would highly recommend them.
They were really good
Wonderful experience with viewing properties and we ended up buying which was a very smooth experience.
It's very smoothly processing and good service they provided me. specially thank you Nirav Thakker letting agents
Can’t recommend them enough- felt supported and prioritised the whole way through the process.
Especially in the last few weeks where they went above and beyond chasing the chain and solicitors to ensure we exchanged
This estate agency is very good and provides excellent service. I have been treated very well and kindly . I will recommand 100% this agency to anyone looking to get property. And last especially Jackie Borgonon THANK YOU so much for helping getting my first property.
Thank you so much to Scott for helping us sell our home!! We couldn’t have done it without his true end-to-end support and great communication throughout - thank you again!
I must say a big thank you to Neil Huges who went behond limits to find me a second buyer few days after I lost my buyer. From start to finish he has been absolutely amazing. 3 weeks later I exchanged today and move next week.
I can’t thank you enough
Colin stella
A true 5 star experience with Benjamin Stevens. An outstanding service from start to finish.
We’ve enjoyed a first class service from the team at Benjamin Stevens Bushey, one viewing, one offer and a swift transaction as can be expected.
We would like to thank Jackie and Scott, our estate agents, for the fantastic job they did in helping us with our house purchase. From the very beginning, they were professional, approachable, and incredibly supportive. They kept us well informed at every stage, were always available to answer our questions, and went above and beyond to make the whole process as smooth as possible. Their friendly manner and clear communication made a huge difference, and it was reassuring to know we could rely on them throughout. We’re really grateful for their hard work and would not hesitate to recommend Jackie and Scott to anyone looking for dedicated and trustworthy estate agents.
Benjamin Stevens Bushey has been serving the local community since 2009, establishing itself as one of the area's most trusted estate agents. The experienced sales team covers Bushey, Stanmore, Kingsbury, Watford, Oxhey and surrounding areas, offering expert property advice grounded in deep local knowledge. With a 4.8-star rating across 150 reviews, the branch is recognised for its professionalism, reliability and honest approach to property transactions.\n\nThe team at Benjamin Stevens Bushey prioritises clear communication and client support throughout the buying, selling, renting and letting process. Clients consistently highlight the dedication of team members including Joe, Jackie and Scott, who go above and beyond to resolve complexities and keep transactions moving smoothly. The branch achieves 96% valuation accuracy and 96% client recommendation rates, reflecting a commitment to transparency and service excellence.\n\nWhether you're looking to buy, sell, rent or lease a property in the Bushey area, Benjamin Stevens Bushey combines local expertise with a genuine commitment to client care. The team's track record of successful transactions and strong client relationships makes them a natural choice for property advice in Hertfordshire.\n"
