Benjamin Stevens branch1 has earned consistently strong praise from customers across buying, selling, and lettings services. Reviewers repeatedly highlight the team's responsiveness, clear communication, and professionalism throughout property transactions. Staff members including Michael Meape, Imaan Aziz, Lloyd Coleman, and Laquarn Bailey are frequently singled out for their patience, availability, and ability to guide clients through complex processes with calm expertise. First-time buyers particularly appreciate the detailed support and reassurance provided, whilst those selling note the team's efficiency and proactive problem-solving. The firm is commended for its ethical approach, competitive pricing, and willingness to accommodate client needs such as evening viewings. One reviewer noted frustration with cold calling, though this represents a minimal proportion of feedback received.
The branch maintains strong relationships with repeat clients and has built a reputation for treating transactions with genuine care rather than transactional indifference. Customers describe feeling like valued individuals rather than case numbers, with agents frequently going beyond standard duties to resolve issues, find solutions, and provide emotional support during sensitive situations such as bereavement. The team's accessibility, combined with their straightforward communication style and follow-through on commitments, has made the firm a recommended choice among those seeking property services in the Edgware area.
ⓘ Occasionally Reviews May Be Duplicated On Different Sources
FULYA YALEZAN
★★★★★
Imaan was very helpful as this was my first time buying a house. She was more helpfuly than my lawyers most of the time. She was very patient and calm and had all the answers. I believe we could have settled for a better price for me here, but that means she did her work well for the sellers too, so I can say that I got a good service.
Mohammed Ali
★★★★★
Laquarn was really helpful throughout the whole process. Communication was clear and quick, and everything was handled smoothly from start to finish. Made the experience easy and stress free. I’d definitely recommend working with him.
Rich T
★★★★★
Prompt responses and helpful throughout the process - especially toward the end of the process when a lot of work had to be done to find the current tenants a new place to move to, which as I understand it a lot of work was done behind the scenes and only resulted in a very short delay. The initial viewing with Adam was good, after which Michael handled most of the process, but all of the team that we interacted with at Benjamin Stevens were very helpful. Erison, who handled our mortagage application was very helpful as well. Wouldn't hesitate to recommend them to others.
MahdiYousefi
★★★★★
I had an issue with the hot water in the property at first, but the team followed up and resolved the problem. I appreciate their support and the effort they made to fix it. Thank you for your help and service.
Neil O'Connor
★★★★★
We recently sold our family home after losing our mother, and Michael Meape at Benjamin Stevens was outstanding throughout. He understood the sensitivity of our situation immediately and guided us with genuine empathy, patience, and calm professionalism.
Michael kept everything moving smoothly, communicated clearly, and handled every detail with care. What truly set him apart was his humanity -he treated us with kindness and respect, and even found a loving home for our mother’s elderly cat.
Thanks to Michael, the sale was seamless and far less stressful than we expected. We’re deeply grateful and would recommend him without hesitation to anyone wanting an agent who combines expertise with real compassion.
John O'Connell
★★★★★
I'm going to keep my review simple but hopefully effective. I completed a property purchase this week and it was from the very start to completion a totally trouble/stress free experience.
HIGHLY RECOMMENDED + special thanks to Imaan & Michael
Razaq Syed
★★★★★
Mohini Kerai
★★★★★
I liaised with Michael Meape and Erison Cukoj when purchasing a property and honestly, they were both so efficient, professional and quick with all the legal paperwork from start to finish. I would highly recommend them. Thank you so much for everything!
Ashkan Maleki
★★★★☆
Danni North
★★★★★
Machael Laubscher
★★★★★
I had the pleasure of working with Lloyd Coleman from Benjamin Stevens, and the experience was genuinely refreshing.
No matter how busy Lloyd was, he always took my call. If he was in a meeting, he’d tell me straight and—crucially—he always called back. That level of reliability is rare and immediately sets him apart from the typical estate agent experience.
Lloyd doesn’t deal in the usual estate agent BS. His years of experience show in the way he explains things clearly, in plain English, without overcomplicating or overselling. You genuinely feel like you’re his only client, even when you see first-hand how busy he is in the office.
What stood out most was his communication style. Lloyd isn’t afraid to pick up the phone and have a proper conversation, cutting through endless email chains and getting things moving quickly. That tenacity and decisiveness make a real difference, especially when time matters.
I would highly recommend Lloyd to anyone looking for a speedy transaction, a straight-talking auctioneer, and someone who actually delivers on what they say. If you want clarity, momentum, and professionalism, Lloyd is exactly who you want in your corner.
Ben Braverman
★★★★★
Michael was amazing im a first time buyer he is paitent and was able to help with my quiries.
sparqytheninja !
★★★★★
All good.
Shital Patel
★★★★★
From start to finish, the service from Benjamin Stevens Estate Agents was outstanding, with special thanks to Michael and Imaan. From the very beginning, they guided me through every step of the selling process, clearly explaining everything and ensuring each stage was handled smoothly and professionally right through to completion. Their communication was excellent, they always responded quickly, proactively solved any issues, and offered clear, helpful options whenever decisions were needed. Their dedication, efficiency, and support made what can often be a stressful process feel straightforward and well managed. I would definitely recommend Benjamin Stevens, and especially Michael and Imaan. A big shout out to Louisa, who I’ve worked with on my rentals for many years. She has always been professional, approachable, and easy to talk to, and I truly appreciate the consistent support she has given me over the years.
beena patel
★★★★★
I am happy with the service I received. The team was supportive, friendly, and made the process easy. Thank you for the good service. Highly recommend (Benjamin Steven Estate Agent).
Jeelesh Shah
★★★★★
Alan Moshksar
★★★★★
Friendly and respectful people with good knowledge of the business and competitive with prices.
Crina-Roxana Blutner
★★★★★
I was very please with staff's communications and happy that they manage to book my views after 18:00 when other estate agencies will refuse.
Kevin Carr
★★★★★
Just great from start to finish, highly recommend these guys if you are looking to sell your property 👍
Juanita Mark
★★★★★
My experience at this place is well please. I enjoyed living at this place. Thanks so much. Very much appreciated.
Ed Smith
★★★★★
Global Boy Clothing
★★★★★
Very easy to communicate with. Efficient with services and support. A friendly and accommodating team.
Rakhee Gupta
★★★★★
Fantastic!
saman gamouri
★★★★★
I can’t recommend this estate agent highly enough. As a first time buyer, the process of purchasing my first property felt quite daunting at times, but the support I received made all the difference. I’m truly delighted with the service I received and incredibly grateful for the support in helping me secure my first home. I wouldn’t hesitate to recommend Imaan Aziz and the team to anyone looking to buy a property.
About Benjamin Stevens branch1
Benjamin Stevens Estate Agents' Edgware office serves as the company's head office and flagship location. Established in 2004, the branch is strategically positioned on Station Road in the heart of Edgware's high street, adjacent to the underground and bus station. The office houses dedicated teams for sales, lettings, property management, and block management, providing comprehensive property services across North West London.
The Edgware branch covers a wide geographical radius encompassing Edgware, Mill Hill, Colindale, Burnt Oak, and Borehamwood. The team combines local market expertise with professional service standards, handling residential sales, lettings, and property management for both individual clients and larger portfolios. The office is led by Managing Director Steven Wayne and supported by experienced agents specialising in various aspects of property transactions.
Benjamin Stevens Edgware has built a reputation for customer-focused service, with clients consistently highlighting the team's responsiveness, professionalism, and attention to detail. The branch maintains strong communication practices and proactive problem-solving throughout the property transaction process, whether for first-time buyers, property upgrades, or relocations to the area.