Beresfords Country & Village has earned consistently strong praise from customers for its professional service, responsive communication, and ability to navigate complex property transactions. Reviewers repeatedly highlight the team's expertise in handling period and listed properties, with particular commendation for agents including Chris Osmond, Marney Easen, Jane Mann, and Helen Lees. Customers emphasise the firm's availability outside standard hours, proactive progress chasing, and willingness to go beyond typical agent duties to move sales forward, even when chains have fallen through or circumstances have been difficult. The team is noted for combining professionalism with a friendly, approachable manner that makes the often stressful process of buying or selling more bearable.
The overwhelming majority of reviews reflect satisfaction with the service received, with customers frequently stating they would recommend the firm to others or have already done so. Whilst the vast majority of feedback is positive, a small number of reviews suggest the experience has not met expectations for all clients. The firm's local knowledge, particularly regarding property values and the regional market, is recognised as a genuine advantage, and the quality of property photography and marketing is specifically praised by those selling distinctive homes.
ⓘ Occasionally Reviews May Be Duplicated On Different Sources
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Tony Lunt
★★★★★
Throughout the seemingly endless wait a confirmed buyer our unique Grade 2 listed building, Chris and the team at Beresfords kept us up to date throughout the very challenging period. Totally professional at all times they were a pleasure to work with.
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PAUL HAZELTON
★★★★★
I received excellent service from Chris Osmond when purchasing my property, very professional and highly recommended.
Dean M
★★★★☆
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Geoff Duffield
★★★★★
Chris and Marney sold our house when others couldn’t do so. Very good communication throughout the process. Recommended.
J H
★★★★★
Very happy to have sold our house through Beresfords Country and Village this month and recommend them wholeheartedly. At our initial meeting Jane's engaging nature, coupled with a considerable knowledge and appreciation of period homes, impressed us very much. We felt she'd be able to show what the house had to offer. She also proved to be super efficient and reliable in her communication so very glad we chose Beresfords
Alex G
★★★★★
It has been a pleasure working with Chris on the recent sale of a property which has successfully transacted.
Chris is very knowledgeable and technically capable, but he is also excellent at understanding and communicating with people in order to get deals across the line.
I would certainly recommend Chris's services to anyone looking to sell property in the area.
helen coxon
★★★★★
Very pleased with service , very friendly and professional all the way through thank you 😊
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Dean Elsworth
★★★★★
Found a lovely property through Beresfords. The sales consultant was Marney Easen who was very professional and friendly. Marney pushed things along to get us all over the line, great service, thank you Marney
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Luke stone
★★★★★
What a great team of people well done Marney and her team
helen corbin
★★★★★
I would highly recommend Beresfords Country & Village team, we had an excellent experience from our initial meeting & valuation with Chris Osmand, the stunning photography and marketing capturing our listed home beautifully!
Marney Easen was our Property Consultant, Marney hosted each viewing of our home and actually sold to the first viewers.
Marney is amazing, very professional, knowledgeable, hard working and extremely efficient.
We have never appreciated the amount of work that an agent does to get a house sale over the line. Thank you to the whole team!
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Hayley Basile
★★★★★
Both Marney and Chris have been super helpful throughout our purchase. We have had a very difficult sale with our chain falling through several times but Marney and Chris were always quick to respond, provide assistance and were transparent throughout. I would recommend them both.
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Victoria Mann
★★★★★
We have received the very best service from Beresfords at every stage of our recent house purchase. The estate agent (Chris) went above and beyond. We were always kept in the loop and Chris always helped to move the process forward. An excellent and very personal service. Would highly recommend!
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Nicola Allen
★★★★★
Chris was instrumental in finding us our property and managing the sale process. He was a great support throughout the transaction, and I wouldn’t hesitate to recommend him to others - indeed, I already have!
Tony Dunn
★★★★★
Gavin Carver
★★★★★
Chris has been exceptional throughout and I have already recommended him to people wanting to sell their property. Chris always went above and beyond in the search to find our next home. He was patient and professional and listened to our needs. 5 stars!
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Jennifer Halls
★★★★★
Chris made sure we had all the information we needed upfront when viewing our now property and advocated our position over some other potential buyers to ensure we got the house and were a right fit with the sellers need. Chris was instrumental in facilitating my move, and really took control at the latter stages in negotiations up and down the chain. This really helped move things along in an otherwise very stressful time. He was always available to troubleshoot and solve any issues. Thank you Chris.
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Belinda Smith
★★★★★
Selling a house and moving is always going to be stressful. However, Tom, made the process a lot more bearable. He kept me updated at all times, even if there wasn\'t much to report he always touched base just to reassure that the wheels were still in motion. If any of my friends or family decide to move I would not hesitate to recommended Beresford and Tom.
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RICHARD
★★★★★
a pain free and efficient experience. A friendly and polite team
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Lynda Ellen
★★★★★
Tom Curtis-Evans at Beresfords of Ingatestone was a pleasure to deal with.
He was polite, well informed about the property he showed us and actually followed thru with further information that we needed.
I would certainly use Beresfords again as Tom has restored my faith in Estate Agents!
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Julie Dixon
★★★★★
We received exceptional Service from Jane, the help and support she gave my Mother and I was outstanding. She was always happy to answer the numerous questions asked and took the time to talk to my Mother when ever she was worried about what was going on.
I can not recommend her highly enough.
Thank you Jane, we could not have got this Sale done without you.
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Elizabeth Fitzgerald
★★★★★
Tom was fantastic! He was extremely helpful and knowledgeable about the property we viewed.
A great experience had and are keen to continue our property search with him!
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Tim
★★★★★
Excellent job in selling my parents house - had the potential to be very stressful but Jane and the team made this very easy. Responsive, practical and thorough.
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Chris Ives
★★★★★
Excellent service from Beresfords, we dealt primarily with Maria Keen. She was professional, punctual and easily contactable. Took all our viewings for us and managed the sale to completion. We also dealt with Jane Mann in Maria’s absence who was also very helpful
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chris conway
★★★★★
As usual, an A1 service from the wonderful Jane and her team!
About Beresfords Country & Village
Beresfords Country & Village is a specialised division of Beresfords Estate Agents, dedicated to the rural and country property market across Essex. Based in Chelmsford with easy access to Colchester and the wider county, the team brings extensive knowledge of country house sales and unique rural properties. They work in tandem with Beresfords' local office network, providing bespoke services and market expertise for buyers, sellers, and those seeking country properties. The team has built a reputation for professional, responsive service tailored to the distinctive needs of rural property transactions.