You really don’t know how good your estate agent is until things get difficult — and that’s when Beresfords absolutely showed how brilliant they are.
Our sale and purchase became an incredibly stressful and complicated process, with delays and uncertainty right up until the very end. Throughout it all, the team at Beresfords were absolutely incredible. They went above and beyond to keep things moving, kept us informed and, most importantly, genuinely cared about getting us to the finish line.
Andy deserves huge praise. He was constantly on it, incredibly proactive and always seemed to know exactly what needed chasing and when. His communication, persistence and ability to keep everything moving made such a difference during what was an incredibly stressful time.
I want to give a particularly massive mention to Amber. She was honestly outstanding. She put her heart and soul into helping us through the process and went so far beyond what I would ever expect from an estate agent. She was constantly chasing, communicating, reassuring us and doing everything she possibly could to get things over the line. You could tell that she cared about us and our move, rather than simply seeing us as another sale.
There were moments when we genuinely wondered whether the move was ever going to happen, and having Andy/Amber and the Beresfords team fighting our corner made such a huge difference.
Thank you for everything — we are now happily in our new home, and we couldn’t have got there without you. 5 stars doesn’t feel enough.


