Beresfords Dunmow has earned consistently strong feedback from customers across both sales and lettings services. Reviewers repeatedly praise the team's responsiveness, professionalism, and personal attention, with particular recognition for staff members including Kirsty, Gillian, Ben, David, and Steve. Customers highlight how the agency has made complex transactions smooth and stress-free, whether buying, selling, or renting, and note the team's proactive communication and willingness to go above and beyond. Long-standing clients speak to the reliability of the service over multiple years, and many explicitly recommend the firm to others seeking an estate agent in the Great Dunmow area.
The vast majority of reviews reflect positive experiences, though occasional concerns have been raised about communication consistency during protracted transactions and, in one instance, property condition issues at a rental property. Overall, Beresfords Dunmow is recognised as a professional and dependable agency that prioritises customer support throughout the property process.
Occasionally Reviews May Be Duplicated On Different Sources
We are dealing with a rental property at Beresfords and liaising with Gillian, christine and Ryan.
I couldn’t wish for better people to do this with as Gillian has been so helpful and getting back to our queries very quickly. Extremely professional and I would strongly recommend to go with this company. Gillian you are excellent at what you do, huge thank you.
David was excellent throughout.
Honest, great sales material, responded quickly to calls when needed and helped us through the process.
Sold the house quickly at my desired price. Would highly recommend.
Following our recent sale and purchase through Beresfords, we were exceptionally pleased with the service and in particular all the proactive support from Ben. He was very helpful throughout the whole process and helped us move in record time! We would like to thank the team and we would highly recommend! Thanks
We had a great experience with Beresfords. They helped make our move quick and efficient, making the whole process smooth and stress-free. The team was accommodating, helpful, and responsive throughout, always happy to answer any questions. We’d definitely recommend Beresfords to anyone looking for a professional and reliable letting agent.
The team made the process so easy and were really friendly, especially Kirsty. Would recommend.
Susie has done an amazing job selling our property. She has been engaging, bubbly and always enthusiastic but has managed expectations throughout in the current challenging market . I would highly recommend Susie - along with her colleague Ben - if you are looking to sell
Gillian, Kirsty and Christine have been fantastic with getting us set up and ready to move in. Super friendly and accommodating, couldn't ask for more!
Responsive and very supportive with any issues we have had.
Fantastic service from start to finish. Very professional and very prompt with communication. Have made the whole process of renting a new house incredibly smooth and have kept me reassured throughout the whole process.
Gillian and Kirsty have both been really kind and helpful throughout the whole process of trying to find a new rental. Found us the perfect house on the first try and have put my mind at ease with any stresses or worries I’ve had.
We had a great experience with Beresfords when securing our rented house. Gillian and Kirsty were both fantastic throughout — really friendly, helpful, and always quick to respond to any questions we had. They made what can be a stressful process feel easy and straightforward.
Thanks again to you both for all your help, we really appreciate it!
Great "letting" team, friendly, professional and very helpful.
Kirsty was really helpful and the process was smooth from start to finish.
David was brilliant from start to finish. Made the whole experience very easy and straightforward.
After a difficult time trying to sell the house, Ben's pro-active approach was refreshing. He kept us informed & was always available to help when needed. His local market knowledge & communication skills meant that everyone involved could move forward with confidence and finally resulted in the sale we all hoped for.
Beresfords were the letting agent for our new rental property in Thaxted and made the whole process smooth and stress free and would highly recommend
Their communication was not as slick or regular as it could’ve been; over what was a protracted sale. Post sale comms picked up significantly.
We recently rented a property through Beresfords Estate Agent - Great Dunmow, and the experience was seamless from start to finish. Kirsty Hines was our primary point of contact, and she was absolutely exceptional. She was incredibly helpful, responsive, and went above and beyond to ensure we found the prefect property. Kirsty’s dedication and clear communication made the entire process feel straightforward and stress-free. We are so grateful for her help and highly recommend Beresfords.
Kirsty has been nothing but helpful. Having worked with different companies, working with Kirsty was a positive change; she was quick to contact, super helpful and supported us on our journey making it so much easier. We are so grateful for the support from Kirsty
Great experience with Beresfords navigating a choppy housing market & switching from a sale to rental.
Had full management service with very reasonable fees; very responsive & professional team. My thanks to Gilli, Grace, Jazmin, Barbara, David & Steve their support over the last 3 years 😊
Thank you to Kirsty and Gilli in Dunmow who yet again have been extremely helpful in letting my property.
Beresfords Dunmow is an estate and letting agency branch serving Great Dunmow and the surrounding Essex villages. The branch opened in 2012 following the acquisition of Foxton Hayes, an established local agent that had operated in the area since 1990. The Residential Sales team is led by David Thomas, whilst Gilli Cooper and Kirsty Hines manage the Lettings department. Many team members have strong local ties, living or having been born in the area. The branch covers Dunmow and surrounding villages including Stebbing, Finchingfield, Felstead, High Easter and High Roding. Services include residential sales and lettings, free property valuations, professional marketing, property management and independent mortgage advice. The branch operates from a prominent High Street location in Great Dunmow.
