Reputation Profile

Beresfords Gidea Park

4.8Verified
Excellent
Based on 435 Reviews Discovered Online

Summary of Reviews

Beresfords Gidea Park has earned strong recognition for its responsive and proactive service across property sales and lettings. Reviewers consistently praise the team's communication, with particular commendation for agents including Paul, Hollie, Rob, Sarah-Jane and others who are noted for keeping clients informed at every stage, chasing updates promptly, and maintaining contact throughout complex transactions. First-time buyers have highlighted how the team's patience and clarity helped demystify the process, whilst those navigating lengthy or challenging chains have appreciated the determination shown in keeping sales moving forward. The firm is recognised for honest advice, flexibility in arranging viewings, and a willingness to go beyond standard expectations, such as allowing early access to properties or providing support when third parties caused delays.

One reviewer reported a disappointing experience involving insufficient due diligence and pressure to proceed hastily. Overall, however, Beresfords Gidea Park is characterised by clients as professional, friendly and easy to work with, with many expressing gratitude for the team's expertise and dedication to achieving successful outcomes even in difficult circumstances.

LocationBeresfords Estate Agents - Gidea Park, Main Road, Romford, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Alan Rand

Paul was very helpful in the process of finding my mother a suitable retirement property. Whilst the process in completing was prolonged due to third parties, Paul was very proactive in pressing a resolution.

Posted on Allagents
Ahmar Showkat Zargar
Ahmar Showkat Zargar

Posted on Google
Lee Willox

Faultless experience with the Branch and the selling process
Honest advice from Paul throughout & his experience generated timely options to consider. Always available and calls back when required. Hollie & Connor made good use of communicating via email or phone and always gave feedback after viewings

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Tyler Archard
Tyler Archard

Connor was a super star! Amazing to work with and made being first time buyers such an easy ride. Would highly recommend Connor 😊 thank you!

Posted on Google
Kerry Hurst
Kerry Hurst

Excellent service from Robert. He went above and beyond in securing a sale for my mother's home. I can't thank him enough.

Posted on Google
Conor McKenzie

Can’t fault Beresfords Gidea Park at all. Paul showed us around initially and, once we had our offer accepted, Hollie then handled our .

Hollie was excellent at keeping us updated as well as handling any communication between us and the sellers. She also helped when our solicitors were dragging their feet and causing issues.

Paul also helped out throughout the process and when Hollie went on maternity leave.

Both great agents that were a pleasure to deal with.

Posted on Allagents
Amandeep Sohal

Paul has been great throughout the purchase of this property. Quick and reliable and always worked with both parties honestly. Thank you! :)

Posted on Allagents
Ros Maprayil
Ros Maprayil

Rob and his team looked after us with patience, expertise and determination throughout a lengthy purchase process. We are really indebted to their professionalism, readiness to be at the end of a phone call or email at any time and to treat us with care and respect throughout. A challenging experience made manageable through the team’s efforts and great communication. Thank you for helping us into our first home!

Posted on Google
Ibrahim Musa
Ibrahim Musa

Hollie has been nothing short of a superstar, and we couldn’t be more grateful for her unwavering support throughout our house-purchasing journey.

She was a driving force from start to finish, helping to bring all parties together, proactively unblocking challenges, and ensuring everyone remained aligned and moving forward. Hollie strikes the perfect balance between being understanding and empathetic, while also remaining pragmatic and solutions-focused in her approach. As a result, we always knew what needed to be done, when it needed to be done, and why it mattered.

As first-time buyers, the process can often feel overwhelming, but Hollie consistently took the time to provide clarity, answer our questions, and guide us through every stage with patience and professionalism. She played a huge role in maintaining momentum across the entire chain and helping us reach a successful outcome.

There is clearly a reason behind her award-winning reputation, and having now experienced her service firsthand, we completely understand why. We sincerely hope we have the opportunity to work with Hollie again in the future.

Thank you, Hollie, and the entire team at Beresfords, for delivering such an outstanding experience. We couldn't have asked for better support.

Posted on Google
ar
ar

Our agent, Hollie, was wonderful! Excellent communication throughout, extremely polite and helpful. We were first time buyers and our mortgage deadline was fast-approaching. Hollie went above and beyond to ensure the chain progressed quickly, and kept us up-to-date in what was a stressful time for us. We were delighted when the move was done, and it was a pleasure to see her in the office when we collected the keys on completion day! Also wanted to say a massive thank you to agent Rob and mortgage advisor Chris who supported us all the way. The team at Beresfords were truly amazing and we're so grateful to have shared this journey with them

Posted on Google
hamnah qazi
hamnah qazi

As first-time home buyers, the whole process felt overwhelming at times, but the team made everything so much easier for us. Hollie was absolutely amazing throughout, always keeping us informed and going above and beyond to ensure we completed on our home before our mortgage offer expired. Her support, dedication, and reassurance made a huge difference.
Chris and Rob were also incredibly helpful, professional, and efficient from start to finish. They were always available to answer our questions and guided us through every step of the process.
Even when things became challenging, they helped ease our worries and kept everything moving forward. We are so grateful for all their hard work and would highly recommend them to anyone buying a home.

Posted on Google
John Cure

The team at besresford completed a very efficient process of selling, fully understanding this was at a difficult situation the family. The staff allways friendly and approachable keeping the right professional attitude.
All responses to any questions raised by either us or the buyer dealt with quickly

Posted on Allagents
Nicola Ellett

Both Hollie and Rob of the Gidea Park branch of Beresfords have been great. Having gotten into a bidding war (on two properties with other estate agents!) Hollie kindly contacted me, having remembered my requirements and I was shown the perfect property ahead of the crowds.
I have been looked after, reassured and guided (very patiently) all the way through the buying process and I have nothing but gratitude their professional yet friendly service. I have already sung their praises but will to as they truly make the process as smooth as possible.

Posted on Allagents
Eunmi KIM
Eunmi KIM

We would like to thank Paul and his team for their excellent service.

Over the past two years, we changed our minds about selling three times, but Paul remained patient, professional and supportive throughout.

His communication was always prompt, and feedback was provided very quickly.

When we finally decided to sell, Paul and his team helped make the process smooth and stress-free.

Highly recommended. Thank you again.

Posted on Google
Michelle Fitzgibbons

Helpful, Professional and went above and beyond. Kept in contact through out the purchase with updates and I cannot thank them both enough

Posted on Allagents
Chris Hoyle

We recently purchased our house through Beresfords, after searching a property 56 months and one other property that fell through.

Hollie at the Gidea Park Branch was great, it was such a relief to be in touch with one person from the viewing, offers, through to final Sale as that continuity makes the whole process feel a lot more personal.
Hollie was also aware that there was a lot more on the line than just the house. We were moving area with a chlid and needed to have exchanged before the the schools admission deadline, Hollie was tenacious in chasing the whole chain up and down trying to find where the problems were and keeping us informed at all times.

This positive experience came after we pulled out of a sale with another local estate agent, which started posting social media videos which felt aimed at us and definitely showed their colours in only been there the interest of the sellers and not the buyers.

Posted on Allagents
Polya Ivanova

I had an excellent experience working with my property agent Hollie throughout the purchase of my home. From the very beginning, they were professional, responsive, and highly knowledgeable about the process.

What stood out most was her ability to keep things moving despite challenges, always communicating clearly and managing expectations effectively. She was proactive in chasing updates, coordinating between parties, and ensuring that everything progressed as smoothly as possible.

Buying a property can be stressful, but Beresfords team support made a real difference. I would highly recommend them to anyone looking a reliable and dedicated agent.

Posted on Allagents
sarika Barber
sarika Barber

I would like to take a moment to recognise Sarah-Jane for the outstanding service she provided throughout our purchase. She was consistently cheerful, approachable, and always had a smile on her face. She kept us fully informed at every stage of the process and was extremely flexible when arranging viewing times, which we really appreciated.
What stood out the most was Sarah-Jane allowing us access to the property prior to moving in so that we could give it a thorough clean. This meant a great deal to us, especially as we have young children, and being able to prepare the home in advance was incredibly important.
Every time we met Sarah-Jane in person, she was warm, friendly, and genuinely committed to providing excellent service.
Overall, Beresford were a very easy and flexible agent to work with, and the experience was made even better by Sarah-Jane’s professionalism and positive attitude.

Posted on Google
Frances Whitehead

All the staff at Beresfords were extremely helpful and sold our house in a difficult market.

Posted on Allagents
Leon Osbourne
Leon Osbourne

Absolutely amazing from start to finish! Charlie and Lauren were so helpful and professional. Would recommend Beresfords every single time.

Posted on Google
Zain Anwar
Zain Anwar

Great service, great team. All queries and questions answered easily. Smooth process 5stars to all the team in the Upminster office

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Rebecca Babb

$2b

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Sebastian Rabacel
Sebastian Rabacel

Thank you so much for all your help, you helped us so much in our move, we managed to sell and buy with Beresfords and the help was always there! Thank you so much to Rob and the team!

Posted on Google
Peter Radford

Beresfords, Gidea Park, have just completed the sale of some properties us. We found them very friendly, efficient and helpful. They kept us informed of progress and chased responses where it seemed to be taking a long . Thank you Beresfords.

Posted on Allagents

About Beresfords Gidea Park

Beresfords Gidea Park is an estate and letting agency branch serving Gidea Park and the surrounding areas of Romford, Collier Row, Rise Park, Chadwell Heath and Dagenham. Established in 1987, the branch occupies a prime location on Main Road and is one of the longest established agencies in the area. The Residential Sales team is led by Rob Stiff, whilst Lauren Taylor heads the Lettings department. Both teams provide sales and lettings valuations based on extensive local knowledge and industry experience.

The branch offers a full range of services including free property valuations, independent mortgage advice, surveys, and property management. Beresfords tailors its approach to each client's individual requirements, providing bespoke guidance whether clients are buying, selling, letting or renting properties. The agency also operates a dedicated Country and Village homes division for unique and exclusive properties.