Reputation Profile

Beresfords Maldon

5.0Verified
Excellent
Based on 333 Reviews Discovered Online

Summary of Reviews

Beresfords Maldon has built a strong reputation for responsive, professional service across property sales, purchases, and lettings. Reviewers consistently praise the team's communication, with clients highlighting how they are kept regularly updated throughout transactions and how enquiries are answered promptly. The agency is particularly noted for its ability to manage complex or stressful situations, from lengthy chains with legal complications to tight timescales, with team members going notably beyond standard service to support clients. Individual staff members, especially Olivia, Nic, and Neil, are frequently singled out for their professionalism, availability, and genuine care in matching buyers with suitable properties and guiding first-time purchasers through the process.

The firm's strengths extend to proactive problem-solving and coordination between all parties involved in a transaction. Clients report that the team chases solicitors, re-lists properties swiftly when deals fall through, and arranges additional viewings at short notice. The lettings side, handled by Danny, receives similar praise for efficiency and professionalism. Across the reviews, the Maldon branch is described as making what is often a stressful experience considerably smoother and more manageable, with clients expressing confidence in recommending the agency to others.

LocationBeresfords Estate Agents - Maldon, High Street, Maldon, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Karen Thripp
Karen Thripp

We asked Beresfords in Maldon to help us sell my father’s property and from the outset we found all the team compassionate and respectful of this difficult time for us.

Nic came to value the property and we immediately felt that we had made the right decision. The team handled all the viewings for us and contacted us regularly with updates and we were so pleased to receive several offers within a couple of weeks.

Special thanks to Nic, Olivia and Neil who managed the sale through to completion.

I would highly recommend Beresfords in Maldon for their professional and expert service.

Posted on Google
David Rogers

A very enthusiastic and helpful team, kept us informed dealt with all our enquiries very quickly

Posted on Allagents
Nicholas Cottam

Very helpful team!
The whole process was kept as low stress as possible by you all.

Posted on Allagents
C
C

Huge thank you to Olivia and the team at Beresfords in Maldon for their incredible service throughout our property purchase. Olivia reached out to us via their mailing list knowing exactly what we were looking for, and found us a property that ticked every box — she clearly has a great eye for matching buyers with the right home. Her communication was excellent from start to finish, always contactable and ready to help, which made the whole process so much smoother. Couldn’t recommend her and the team highly enough!

Posted on Google
Caroline Seear

Nic was brilliant from start to finish. The whole sales process went through smoothly, and Nic was always available to answer any questions and offer help whenever it was needed. Communication was excellent throughout, making what can be a stressful experience much easier. I would highly recommend Nic a professional, friendly, and reliable service.

Posted on Allagents
Laura King
Laura King

Having recently purchased a property through Beresfords the whole process has been completely seamless. From the first viewing with Olivia and then a further viewing at the same property I felt supported in the entire process. Both Olivia and Nic have guided me through the purchase and also the exchange and completion and made everything that much easier for me. If you do get a chance to purchase or sell a property through them you will not be disappointed in the service and support you receive from start to finish.

Posted on Google
Taylor jacques

We was very impressed with how smooth Danny made the whole process. We was always kept up to date with how everything was going, and any questions we had were answered quickly. Absolute top bloke.

Posted on Allagents
James Wilkins
James Wilkins

We’ve had a fantastic experience with the Maldon Beresfords team from start to finish. Olivia, Nic and Neil worked tirelessly to make what is almost always a very stressful experience a little bit easier.

Starting from the house valuation, Nic arrived punctually, took his time to get a detailed view of the house, then sat down with us to go through his thoughts. He provided us with good comparisons of houses that had recently sold. He then explained to us what demographic the house would likely appeal to (he was spot on!). The price was accurate to what we were expecting and in the same ballpark as other valuations. Throughout this time, Nic kept giving some attention to our over-excited dog, so that also won some points with us.

The viewings were covered by each of the Maldon team members depending on availability. We received an offer which sadly fell through, at which point Nic was straight on the phone to talk to us on how we can get more viewings in. Within two weeks, we had another offer. Olivia spent a day at our house doing back to back viewings, we really appreciate the effort and enthusiasm she put in to selling the house.

We also found a house through Beresfords, thanks to a call from Nic, who had a place he knew we would be interested in. Sure enough, it was exactly what we wanted. Neil and Olivia took the time to show us round the house 3 times, and kept us updated on the progress of some clearing that was taking place in the property.

The team didn’t rest once we had a completed chain. They chased the Solicitors every step of the way, I had countless calls with Olivia to let me know the progress, and I would honestly question if we’d have moved in by now without them.

Finally, on moving day, it was a stress as we were trying to complete the move on short notice. Nic phoned me to give me updates on completion, and then even came to the house to sort the key exchange, saving us from going into town to collect from Beresfords when we were tight on time.

Altogether, the whole team has been amazing. We’ll recommend them to everyone, and if we ever needed to go through the process again, we’d be straight on the phone to Olivia, Nic and Neil.

Posted on Google
Terence Craske

Very efficient process. Danny and the team were helpful and tenancy was sorted out quickly.

Posted on Allagents
Rakib Ahmed Chowdhury
Rakib Ahmed Chowdhury

Posted on Google
Lucy Chasing the Sun
Lucy Chasing the Sun

Thank you so much to the whole team at Beresford in Maldon, and I mean the whole team. For their patience, guidance, support and professionalism. It wasn’t easy, despite it being a small chain, but we got there in the end and I was very happy with their service and communication. I won’t be moving again (the stress!) but if I do, I would certainly use them again. Thank you

Posted on Google
Sharon Lindsley
Sharon Lindsley

I would like to highly Recommend Beresford For all the hard work they put into selling our property. And I would like to send a big thank you to Neil Olivia and Nick who went above and beyond helping us and With everything so that’s it all went smoothly. Again, thank you very much for your help.

Posted on Google
Connie Brown

This is the second time I have used Beresford's to sell a property through Neil and his team. Both ocassions the service provided has been excellent and efficient all those involved. They have always been really proactive in listing my properties, viewings and communicating between all parties. They have made what can be a very stressful time, much smoother!

Posted on Allagents
Annette Cole

All the team at Maldon have been professional and helpful at all times, however Olivia has gone the extra mile, being particularly proactive, positive and enthusiastic throughout.

Posted on Allagents
Alyce Wilschere
Alyce Wilschere

Amazing experience with Beresfords from start to finish. The whole process was smooth, stress-free, and really well communicated at every stage. A special thanks to Danny, who went above and beyond to keep everything on track and make things easy for us. Highly recommend!

Posted on Google
Mark Gibbs

Nic was very professor throughout. Our house sold very quickly and our purchase, also through Beresfords was smooth.
We were.kept updated though out.

Posted on Allagents
Patricia Radley

Danny arranged and sorted the whole rentaltenancy very efficiently and professionally.
He took all the stress and worry off our shoulders. Excellent customer service and always responds to any correspondence efficiently.
We would highly recommend. Excellent service.

Posted on Allagents
Egida Sabockiene
Egida Sabockiene

Was dealing first time with agency and was good surprised ,briliant comunication ,very helpfull, just briliant..

Posted on Google
Lana Mary Alaina Lee

I would highly recommend Nic and the team at Beresfords. They have been very supportive throughout the whole process of buying our home. Very helpful, informative and communicative.

Posted on Allagents
Katharine Johnson

Professional and great communication throughout the sale of my property

Posted on Allagents
Thomas W

We wanted to give Olivia some recognition to reflect the wonderful standard of her professionalism, knowledge and being an all round superstar.

Despite us not proceeding with an offer the property she showed us, she was happy to spend time and effort with us, answering questions and offering invaluable advice.

She’s obviously not only excellent at what she does but also seems to care about it too.

If I was selling a house, I’d want Olivia on the . Absolutely brilliant agent.

Posted on Allagents
Zahir Abdullah

Could not have asked anymore from Nic and the team. They were fantastic throughout the process. Communication is key and Beresfords were went out of their way to keep in touch. Best agent we have worked with and we Highly recommend Beresfords.

Posted on Allagents
Jay Craske
Jay Craske

Could not recommend Beresfords Maldon enough. The whole team are so helpful and communication was outstanding. Olivia was amazing from start to finish

Posted on Google
Barry Martin

Olivia had guided us through our purchase excellently. She has always made herself available, is very helpful doing any extras asked and always, cheerful, pleasant and friendly.
Overall a great experience.

Posted on Allagents

About Beresfords Maldon

Beresfords Estate and Letting Agents in Maldon opened in 2014 and occupies a prime position on the High Street. The branch serves Maldon and surrounding areas including Heybridge, Great Totham, the Dengie Peninsula and south to Fambridge, offering both residential sales and lettings services. The sales team is led by Neil McAninch, whilst lettings are managed by Danny Marsh (MARLA). The branch provides free property valuations, professional marketing with photography and drone footage, and bespoke brochures alongside managed viewings and comprehensive support services. Customers consistently praise the team for professionalism, friendliness and efficiency throughout the buying, selling and letting process.