Beresfords Writtle has earned consistent praise from customers for its responsive, professional service and the dedication of its team members. Reviewers repeatedly highlight the responsiveness of staff, particularly Ben Stubbington and Susie Weddall, who are noted for answering enquiries within the hour, maintaining clear communication throughout transactions, and going above and beyond to support clients through complex sales and purchases. The team is frequently described as friendly, knowledgeable, and genuinely invested in clients' outcomes, with many reviewers expressing particular gratitude for the agency's ability to navigate difficult chains and keep all parties informed. Customers consistently report feeling well looked after and supported through what can be a stressful process, with several noting that the team's professionalism and integrity compare favourably to other agencies. One reviewer noted that viewings could have been handled differently for a higher-priced property, though this represents a minor observation within an otherwise overwhelmingly positive set of testimonials.
The firm's strength lies in its combination of local expertise, proactive communication, and genuine client care. Whether assisting first-time sellers, managing complex transactions, or helping buyers navigate the market, Beresfords Writtle has built a reputation for thorough, honest service. The consistency of praise across dozens of recent reviews, with particular commendation for team members' willingness to chase solicitors, manage difficult negotiations, and provide emotional support during sensitive transactions, suggests the agency has established itself as a trusted choice for property transactions in the Writtle area.
Occasionally Reviews May Be Duplicated On Different Sources
Even though we did not find a property in Writtle or Roxwell, I would still recommend Ben and Suzie, they were both lovely, very easy to talk to, very informative and helpful in our search. We have now found our dream home in Galleywood. Thank you both.
The team at Beresfords in Writtle have been amazing: supportive, kind and patient as well as professional and knowledgeable. We have felt lucky to have them with us every step of the way.
Ben at Beresfords (Writtle) has provided a superb service. All enquiries have been answered within the hour, communication has been clear and the whole process made easy with Ben's cheerful attitude. Very grateful and highly recommend to others
Good communication
Able to sort out any queries straight away
Ben has been professional from the very first contact right through to completion during which he went above and beyond to support us in this process. His wealth of knowledge were invaluable to us as sellers and we cannot recommend him enough. Many Thanks Annie and Matt Goodrick
We have recently used Beresfords for our house sale. We can't recommend them enough. It hasn't been an easy ride. What with a neighbourly dispute that turned things sideways just when we thought we were done amongst other things. Susie and Ben have supported us through all of the process with integrity, professionalism and honesty that I don't think other companies could match.
Rest assured that Beresfords and their team work with you and for you. My experience of others is not the same.... Why go anywhere else? When Beresfords are undoubtedly the best.
Beresford’s in Writtle were ‘streets ahead’ of Paul Mason estates. Ben and Susie were professional, friendly and helpful. Ben accompanied most of the viewings and did a proper salesman’s job.
Suzie and Ben were both absolutely amazing throughout the whole process
l would like to say how impressed l am with the service l am receiving from Beresfords. Ben in particular has been an absolute joy to deal with. Very professional and charming. l would not hesitate to reccomend Beresfords.
Great experience with everyone from Beresfords estate agency, especially would like to thank Ben and Susie,they are very professional guys,always calm,polite communication. Wish every estate agency have kind of guys, Thank you
If I could give more than five stars to Ben from Beresfords, Writtle, I would. Five just seems insufficient for the level of dedication, perseverance, professionalism and expertise Ben provided throughout my sale and purchase. I wish him nothing but the best for him in the future.
Excellent service right through to the end!
Amazing service!
I cannot recommend Ben from Beresfords Writtle highly enough. From the very start to the day of exchange he has been absolutely amazing throughout the entire process. He is always incredibly responsive and proactive, providing constant updates, as well as chasing the solicitors to keep the sale moving forward.
I am extremely grateful for all his hard work, dedication, and support. I couldn't have done it without him. If you want an estate agent who actually cares and gets things done, look no further! Highly recommend!!
Great service from start to finish. Suzie first came out to value the house and was so helpful and friendly . Ben then took over managing our sale. He kept us informed at every stage of the process and was so friendly and helpful, we felt well and truly looked after. He put himself out us and answered any queries straight away. Highly recommend
Very well supported throughout the whole process of purchasing a home through Beresfords. Ben Stubbington was particularly helpful right through to the end.
Beresfords in Writtle were very professional
All queries were answered quickly.
Using the recommended solicitor was helpful.
Susie, Ben and Charlotte always us know when they showed the property. We would highly recommend using Beresfords your sale.
Excellent service, Susie and Ben always going the extra mile
Incredibly helpful and informative. Great communication. Clear, sound advice and personalised service. Highly recommend.
Excellent experience. Ben was professional, responsive and knowledgeable. Communicated clearly and handled everything smoothly and process was stress free. Highly recommend their friendly and reliable service.
We were very pleased with the professional and efficient service that Ben Stubbington and staff gave in the sale of my mother's house due to her having to go into full time care.
Ben was brilliant throughout the whole process and continuously chased up all parties to speed up the process. He went above and beyond when the sale got tricky!
Thank you, excellent service!
Great communication from Suzy,Ben and Tina. Always very helpful and reassuring.Fabulous service provided by all the Team.
Ben from the Writtle office has been brilliant so far and Ian was helpful too. Bens communication is excellent and has a really positive attitude towards helping people. I would recommend anyone who has a property to sell in Writtle to choose Ben at Beresfords as he is reliable, honest and gives great customer service.
"I recently had the pleasure of working with Beresford’s in Writtle as a firsttime seller, and I couldn’t be more impressed with the service. Ben, in particular, went above and beyond to ensure everything ran smoothly. He took the time to answer all my questions, guided me through each step of the selling process, and made sure I felt confident and informed throughout. His professionalism and dedication were outstanding, and I truly cannot fault them at all. I would highly recommend Beresford’s, and Ben in particular, to anyone looking exceptional service in the property market. He was absolutely phenomenal!"
Beresfords Estate Agents Writtle is an independent estate agency serving the Writtle area and surrounding villages near Chelmsford, Essex. The branch was acquired by Beresfords in 1998 from Malcolm Reader, an established local agent, and remains the only property-based estate agency situated in Writtle village itself. The Residential Sales team is led by Susie Wood, with Kris Murrells (MARLA) managing Lettings. The branch offers a comprehensive range of services including residential sales and lettings, property valuations, property management, surveys, and independent mortgage advice. Beresfords is part of a larger independent group established in Essex in 1968, with multiple offices throughout Essex and into Greater London. The branch is located prominently on The Green, near the village duck pond at the heart of Writtle.
