Reputation Profile

Brookwide

4.6
Excellent
Based on 1240 Reviews Discovered Online

Summary of Reviews

Brookwide earns consistent praise for responsive communication, competitive pricing, and reliable vehicle transport services. Reviewers frequently highlight the professionalism and helpfulness of the team, with staff members including James Brown, Daniel Robinson, Robert, Anthony, and others regularly mentioned by name for going above and beyond to coordinate pickups, answer questions, and keep customers informed throughout the shipping process. Vehicles consistently arrive on time and in good condition, and the company is noted for its ability to accommodate flexible scheduling and find solutions when complications arise. One recent reviewer reported a negative experience involving unresponsive communication and poor customer service after the initial sale.

The firm specializes in car, motorcycle, and specialty vehicle transport across the United States, and customers appreciate the straightforward process of arranging shipments via text, email, or phone. Multiple reviewers note that Brookwide's pricing is competitive and transparent, with only minor variations from initial quotes typically due to fuel cost fluctuations. The company's track record of timely delivery, professional carrier partnerships, and attentive coordination has built a strong base of repeat customers who recommend the service to others.

WebsiteBrookwide
Phone Number646-807-4420
Location22 Windham Loop Unit 2A Staten Island New York 10314
4.6
1231Reviews on Google
4.6
9Reviews on Transport

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

A.M
A.M

Robert is the best

Posted on Google
Mia Chamoun
Mia Chamoun

Robert was fantastic from the beginning! He was professional, responsive, and made the entire shipping process easy and stress-free. The transportation from Los Angeles, CA to Austin, TX was handled smoothly, and I was very happy with the communication and service throughout the process. I would definitely recommend Robert and the company to anyone looking for reliable vehicle transport! ⭐⭐⭐⭐⭐

Posted on Google
Jeff Puritt
Jeff Puritt

Great experience overall. Everything was handled professionally, communication was clear, and the process was much easier than I expected. I especially appreciated how smoothly everything was coordinated and how quickly my questions were answered. Reliable service and a team that actually follows through. I would definitely recommend them.

Posted on Google
Bekhzod Abdusharipov
Bekhzod Abdusharipov

Had a great experience with this shipment. Robert was professional, responsive, and made the whole process simple. Everything went smoothly, and I really appreciated his help. Highly recommend Robert and the team!

Posted on Google
George
George

Posted on Google
Sean
Sean

Posted on Google
John
John

Had a great experience with this shipment. Robert was professional, responsive, and made the whole process simple. Everything went smoothly, and I really appreciated his help. Highly recommend Robert and the team!

Posted on Google
John Rost
John Rost

Excellent service from start to finish! My 2024 Tesla Cybertruck was shipped from Orland Park, IL to Tampa, FL smoothly and without any issues. Great communication, professional service, and everything went as promised. I highly recommend this company and would definitely use them again. 5 stars!

Posted on Google
Rose Morrone
Rose Morrone

Excellent customer service. Amazing prices.

Posted on Google
Joe Petruska
Joe Petruska

Great service! Accommodating on the pickup and the delivery. Picked up on time and delivered quickly and on time Dallas-NY

Posted on Google
Stepan Havryliuk
Stepan Havryliuk

Great company to work with

Posted on Google
N I
N I

Robert handled my transport promptly and swiftly great job!

Posted on Google
Julie
Julie

Posted on Google
Dave
Dave

Posted on Google
Hal K
Hal K

Reliable !

Posted on Google
bri bri
bri bri

James Brown was very helpful when I was in a pickle of a situation with a different transporter. He got me in touch with a carrier service Eric’s Express M Inc. They were super professional and very kind. James and the carrier service were very transparent, friendly and kept me in the loop! Car came with nothing wrong with it and in the exact amount of time they said it would take. Wake Forest to Sacramento for reference. Would definitely recommend them!

Posted on Google
godfather goc
godfather goc

Absolutely excellent
Would use again
Got my 1941 home safe and sound!!!

Posted on Google
Accounting MK PRIME EXPRESS
Accounting MK PRIME EXPRESS

Great company to work with, everything went smoothly with the load, and I’d definitely cooperate with them again in the future.

Posted on Google
William
William

Posted on Google
Garold
Garold

Posted on Google
Nico
Nico

Posted on Google
KELLY PORTER
KELLY PORTER

James at Brookwide was great to work with.
The price was really good and definitely satisfied with the car delivery. Excellent experience!

Posted on Google
Jeffrey Gunawan
Jeffrey Gunawan

Oh boy, I was in a mad hunt to find a reputable enclosed shipper to transport a new car from Ukiah to the bay area. I got several quotes but Brookwide has the best competitive price and the communication from James Brown was flawlessly spectacular. He was on top of things more than I was lol

After weeks of the vehicle being stuck in some "in transit" status, it was finally delivered today precisely at the beginning of the drop-off window. I did pay slightly more than what was originally agreed upon but it was worth every penny - the process moved very quick once the car was at the dealership so James did what he could to find a last minute driver.

If I ever have to ship another car in the future, I'll no longer need to look elsewhere. Brookwide has my unanimous vote.

Posted on Google
Kristina J
Kristina J

Anthony arranged everything smoothly and made adjustments as needed. The carrier he hooked us up with was fantastic , friendly and arrived right in their delivery windows. Vehicle arrived in the same condition it left it. Would def use again.

Posted on Google