Highly satisfied with my service at Coopers, Harry was especially helpful in keeping me updated throughout the process and being available for me to reach out too at any times when looking for my perfect flat in the heart of London.

Coopers Residential Fitzrovia has built a strong reputation for responsive, professional service across lettings and property management. Reviewers consistently praise the team's friendliness, efficiency, and communication, with particular commendation for staff members including Harry, Callan, Charlea, and Sebastien. Tenants and landlords alike report smooth processes from initial viewing through to key collection and ongoing management, with the agency noted for answering enquiries promptly and handling administrative matters with care and attention to detail. The firm appears to prioritise maintaining good relationships with both parties whilst managing properties fairly.
One tenant reported a significantly negative experience involving disputes over disrepair issues and access arrangements, though this represents an isolated critical review among the broader body of feedback. The overwhelming majority of reviews reflect satisfaction with the agency's professionalism, reasonable terms, and willingness to go beyond standard service expectations.
Occasionally Reviews May Be Duplicated On Different Sources
Highly satisfied with my service at Coopers, Harry was especially helpful in keeping me updated throughout the process and being available for me to reach out too at any times when looking for my perfect flat in the heart of London.
Harry was great throughout the whole process. He was friendly, responsive, and kept me updated at every stage. From the initial viewing through to collecting the keys, everything was handled professionally and efficiently. He was always happy to answer questions and made the move-in process straightforward. I’d definitely recommend Harry and Coopers of London to anyone looking to rent in London.
I took my apartment through Coopers, and I had a great experience. The team was very friendly, helpful, and professional throughout the whole process. Harry did an excellent job and was always supportive, knowledgeable, and efficient. His professionalism made everything smooth and stress-free. Thank you, Coopers, and especially Harry, for your great service
A really smooth initial vetting / tenancy experience. The team are responsive, efficient, and friendly. Quick to respond to requests. Helpful wherever possible. Pleased to have Coopers managing my tenancy!
Had a great experience with Coopers Residential. Harry was especially helpful—professional, responsive, and made the whole process of securing the place really smooth. Highly recommend!
Harry was very helpful - it was a smooth process
Harry was incredibly helpful throughout the entire process of finding my new home. His service was outstanding from start to finish, professional, friendly, and always responsive. Thanks to his effort and guidance, I found the perfect place and will be moving in this week. I highly recommend Harry to anyone looking for a reliable and dedicated real estate agent.
I promised I would give Harry a good review…late but here.
The whole process from Harry the letting negotiator to Cecile Lettings Administrator and now to Annette the property manager went smoothly. All of them have been helpful and friendly so far.
Love the flat, feel it even better than when I viewed it.
Harry did a great job in finding us a new home in Bloomsbury and the process was quick and smooth :-)
Always professional, helpful and efficient. I can’t recommend them more highly
I had a fantastic experience working with Harry! Thanks to him, I secured my dream flat. He was extremely efficient, professional, and always quick to respond to any questions I had throughout the process. Harry made what could have been a stressful experience smooth and enjoyable. I would highly recommend him to anyone looking for a reliable and dedicated sales agent.
The process of finding a place and setting up a viewing was very easy and great with Coopers. Harry helped us very much through this process and was always available to answer our questions and it was great having him help us through all of this!
Very friendly and welcoming.
Not just a pleasure but a real win dealing with Coopers Hillingdon. From the first meeting with Charelle Hastings to appraise and advise to the support of the team thru the trouble free viewings, negotiations and detailed and conscientious follow up to exchange of contracts I would highly recommend Cooper’s. Final sale at more than we hoped to achieve, thanks to their considered approach I’d not hesitate recommending them. Thank you Charelle and all who were instrumental in this easy journey.
I went with my son to view a house and we were met at the property by Alfie. He was lovely, professional, very polite and helpful answering all my questions. As well he e-mailed me back what I have asked him in a short period of time. Thank you Alfie!
Always super friendly staff whenever I come in to assist them with photos
Thank you to Terri for working things out in regard to the silverfish problem. Silverfish may not be dangerous as such, but it is a relief when landlords take it as seriously as the tenants.
Best agents I've rented with yet. All things considered, reasonable and responsive.
We have only good words to say about Coopers Residential. Andrew, Callan and Charlea were always responsive, professional and helpful. They manage to maintain the best interests of the landlord but still being friendly and helpful towards the tenants. All the best!
Coopers have always been extremely helpful.
They go above and beyond. They maintain such high professionalism whilst offering a very personable service. I could not recommend highly enough!
Efficient service and very professional. Great communications - was kept fully informed throughout the process of letting my properties. Would highly recommend Coopers Residential.
Coopers have always been very helpful and responsive. Changes to contracts etc. were easy, with all of the staff being very helpful.
I can only praise Coopers Residential for their outstanding service. Callan, Charlea and Andrew are outstanding professionals with high ethical standards which is not so common nowadays.
Coopers Fitzrovia is an estate agency branch serving the Fitzrovia and surrounding West End areas of London, offering residential sales and lettings services. Located in the heart of Fitzrovia, the branch combines local market expertise with the resources of the wider Coopers Residential network, serving buyers, sellers, landlords, and tenants across central London. With a 4.63-star rating from 184 reviews across Google and Facebook, Coopers Fitzrovia is known for professional service, responsive communication, and thorough support throughout the buying, selling, renting, and letting process. Clients consistently praise the team's local knowledge of the Fitzrovia property market, approachable manner, and commitment to achieving the best outcomes for their property needs.