Reputation Profile

Coopers Resedential Ruislip

4.9
Excellent
Based on 2097 Reviews Discovered Online

Summary of Reviews

Coopers Residential Ruislip has earned consistent praise from customers across sales, lettings, and property management services. Reviewers repeatedly highlight the team's responsiveness, professionalism, and willingness to go the extra mile, with particular commendation for staff members including Lily Mace, Terence Price, Finlay Brown, Veronica Brown, James Bowditch, Katie Kaill, and Matthew Williams. Customers report that the agency handles complex transactions smoothly, maintains clear communication throughout lengthy processes, and ensures nothing feels like too much trouble, whether managing viewings, coordinating between parties, arranging repairs, or navigating legislative changes in tenancy renewals.

The firm is recognised for making potentially stressful experiences straightforward and reassuring. Buyers, sellers, and tenants alike describe efficient handling of their transactions, prompt responses to queries, and genuine care in supporting clients through each stage. One customer noted a communication lapse during a lettings enquiry, though this represents an isolated instance among overwhelmingly positive feedback. The agency's reputation rests on a combination of individual staff expertise and a broader team culture of helpfulness and professionalism.

LocationCoopers Residential - Ruislip Estate Agent, High Street, Ruislip, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Damale
Damale

The staff at Coopers did a fantastic of bringing in viewers and offers for our property in Park Avenue. They were friendly and professional throughout. A big shot out to Finlay, who got us past the finish line.

Posted on Google
Shima Sejpal
Shima Sejpal

The service we have received from Coopers as a whole team has been absolutely exceptional. No matter who you speak to, everyone is always friendly, professional and more than willing to help.

A special thank you to Terence Price, Matthew Williams, James Bowditch and Veronica Brown, who have all been absolutely amazing. Any questions or queries we have had have always been dealt with promptly and efficiently, and nothing has ever felt like too much trouble.

From finding a tenant to carrying out all the relevant checks and handling everything on our behalf, the service has been seamless and incredibly reassuring. Even when speaking to someone who is not directly dealing with our property, they are always extremely helpful and willing to assist.

We genuinely couldn’t be happier with the service we have received and would highly recommend Coopers. A brilliant, professional and reliable team. Thank you again for all your continued help and service.

Posted on Google
Daniel Chu
Daniel Chu

I just bought a property with the assistance of Coopers Ruislip and they have been very efficient and helpful throughout. Special thanks to Lily Mace, Steven Nuttall and Oliver Rooney who have been very responsive and friendly and have fostered coordination among all parties. Thank you :).

Posted on Google
Murilo Borges
Murilo Borges

Matthew Williams was so kind and helpful in the whole process of my tenancy agreement over the past few years. Thank you very much!

Posted on Google
John Whitney
John Whitney

Coopers have been excellent in the process of sorting out my new property. They were exceptionally quick to respond and were really helpful when I was in a tight spot with the transfer period between tenancies. Thank you for all your help!

Posted on Google
pam drew
pam drew

From the minute I contacted Coopers in Ruislip, they were friendly, efficient and George found a new tenant within days, he was always available when contacted and checked regularly everything was going alright and there were no problems. I could not fault Coopers in Ruislip.

Posted on Google
Kiran
Kiran

Coopers were amazing throughout my entire renting experience. I would like to thank Terence and James at the Ruislip branch for all their help and support throughout the process. James were incredibly helpful, even when we encountered a few hiccups during the final stage. His professionalism, patience, and excellent communication made everything much easier. Thanks again to both of you—I really appreciate all your hard work!

Kiran

Posted on Google
Dan Dean (SPIKEY)
Dan Dean (SPIKEY)

Brilliant estate agents and a breath of fresh air compared to dealing with other companies. Terence was absolutely great. Couldn't imagine using any other agency. Gave us options of many properties, all with qualities and similarities to what we were looking for and in our price range, patient, helpful and informative. And made a somewhat stressful thing like moving home feel like an easy process. Thank you. And would definitely recommend. Will be using Cooper's residential for our next property search in the future.

Posted on Google
Ákos Román
Ákos Román

We rent a house from Coopers residential company and the last month all renewals out and in, lots of work done like garden roof gaiters and in change the carpets, painted rooms etc. I want to say big thank you for coopers residential company a specially to Natalie Farrell and Chloe Robson for the lots of help.

Posted on Google
Rachel W
Rachel W

We recently sold our house through Coopers. For various reasons it was a long process but throughout it all we received clear communication from the team which we really appreciated. A special thanks to Lily Mace who was our main contact. We would definitely recommend Coopers if you are looking to sell your house.

Posted on Google
T A
T A

A pleasure dealing with Finlay in the sales team. Timely updates, frequent communication without chasing and very helpful with coordinating viewings right up to completion of the sale. Would recommend to others!

Posted on Google
Alice Marut
Alice Marut

The best agency very helpful team and the best services!Thank you for everything !

Posted on Google
Amanda Pacquette
Amanda Pacquette

Lily and all the team were fantastic in helping me with the sale of my property from start to finish, with great communication and exceptional professionalism throughout!
I would not hesitate recommending Coopers to anyone who wishes to either sell or buy property through them.
Thank you team Coopers and especially Lily!😊

Posted on Google
Eddie Judd
Eddie Judd

The team at Coopers were excellent handling the purchase of our new home.

Once our offer was accepted, Lily was there to answer all of our questions and help with communication and coordination when needed.

Oliver, Finlay and James also helped us out throughout with viewings, information and anything they could do to keep things progressing.

Posted on Google
Sandra Ross
Sandra Ross

Veronica was very helpful and responded quickly to queries. The elemental process happened very smoothly.
Thankyou !

Posted on Google
Hui
Hui

Terence provided a seamless service throughout the process. Fast replies, very responsive and helpful, making everything smooth and straightforward. Thanks again !

Posted on Google
Mukesh Joshi
Mukesh Joshi

Recently we were looking to rent a property
Shivani at coopers residential was very helpful and patient.
She showed us a couple of options and was very helpful from start to finish

Posted on Google
Ruchika Desai
Ruchika Desai

We have dealt with Coopers for a very long time
for our recent renewal Terence ,Veronica nad James were fantastic in all the communications,helping us navigate through the recent changes in the legislation.
Their support and response time was excellent.
A big thank you to Coopers team along with Guido. We have no worries with your expertise behind us

Posted on Google
ashish parekh
ashish parekh

I’ve just started my new tenancy and I’m really impressed with the service from Mr.Terence(estate agent)The whole process was smooth, well-organised, and stress-free. They were helpful, responsive, and made sure everything was clearly explained before I moved in. It’s been a great start in my new home, and I’d happily recommend them to others looking to rent.

Posted on Google
Alice Fortune
Alice Fortune

Thanks for a smooth and easy viewing Alfie

Posted on Google
Seongyong Lee
Seongyong Lee

Coopers Residential Ruislip... their work is really fantastic. Mr. Terence Price made the rental process very clear, professional, and easy. After moving in, James from the management team has been extremely responsive and quick in arranging repairs, coordinating everything smoothly with the landlord. Excellent service overall! Highly satisfied!!!

Posted on Google
Steve
Steve

Thank you to Katie for the recent contract changes. A big success.

Posted on Google
Hilesh Radia
Hilesh Radia

Really positive experience with Coopers. Terence has been especially helpful throughout - he has been always responsive, proactive, and easy to deal with along with Guido. Made the whole process much smoother. Thank you.

Posted on Google
Waqar Haider
Waqar Haider

Amazing services by Coopers. The Guy Terence is Price very competent, helpful and friendly. Made things happen at earliest possible time. Helped in even minute details. Very quick responses. Coopers and Terence a very pretty face of the Industry. Would love to carry on with Coopers. Highly recommended

Thanks Terence and Coopers ❤️👍

Posted on Google

About Coopers Resedential Ruislip

Coopers Ruislip is an estate agency branch serving Ruislip and the surrounding West London areas, offering residential sales and lettings services. Located in the heart of Ruislip, the branch combines local market expertise with the resources of the wider Coopers Residential network, serving buyers, sellers, landlords, and tenants across Ruislip and the surrounding suburbs. With a 4.71-star rating from 298 reviews across Google and Facebook, Coopers Ruislip is known for professional service, responsive communication, and thorough support throughout the buying, selling, renting, and letting process. Clients consistently praise the team's local knowledge of the Ruislip property market, approachable manner, and commitment to achieving the best outcomes for their property needs.