Craig Stephens Exp

Highly recommend - Kate was absolutely brilliant from the first day she met us, explained the whole process thoroughly and kept us up to date throughout all of it. Cathryn was also amazing with the viewings and our property was sold within 5 weeks. Very happy with the service received even with my impatience and silly questions!! Thank you so much

Had a really great experience with Riva Lily from the beginning through to completion. Everyone was extremely friendly and communication was excellent throughout. I’d like to say a special thank you to Temaera and Lorraine for their tenacity during the process and for keeping us updated. A great agency.

Genuinely cannot speak highly enough of Riva Lily, specifically Kate, Cathryn, Lorraine and Chris (Photographer). We had a difficult couple of months with a larger chain of agent, having 6/7 viewings in 3 months. We were tired and disillusioned with the whole process.

The Riva Lily experience was the polar opposite.

They were calm, confident, personable and incredibly pro-active, which was SUCH a weight off, helping us to focus on our own property search rather than having to chase actions. Nothing was too much for them and their communication was impeccable.

Within the first 3 days our exposure had shot through the roof, securing 3 viewings. Within a week we had sold for asking price!

Genuinely could not be happier, thank you all for such an amazing service!

Buying our house though Georgina Shipley at Riva Lily was such a great experience. At the initial viewing she was friendly, approachable and really easy to talk to. This made the whole process feel stress free and simple. Georgina kept us updated and was quick to answer any questions. We'd recommend them to anyone looking for a reliable and supportive estate agent.

Riva Lily offer an amazing service and outstanding support , we chose Riva Lily in selling my dad’s house. Living in Manchester made this sale hard well actually it didn’t as Georgina did everything . On our first meet you just felt her passion and enthusiasm in offering a service that went above and beyond . Constant communication throughout. Nothing is too much trouble for this amazing lady .

The house is now sold and anyone looking for an Estate Agent that cares Riva Lily.are the ones to choose. Georgina and her team will make this process what I thought was going to be a stressful experience, totally the opposite . I can’t thank you enough.

We delt with Georgina on both our sale and purchase of our property. Georgina’s service was outstanding from start to finish nothing was ever too much trouble, other Estate Agents could learn a lot from Rivalily. Would never use another estate agents again !!!

I recently sold my property using Georgina at Riva Lily. From day one, first meeting Georgina, l was so impressed by her sincerity and caring attitude. Then the team she called in to do the photographs were polite and efficient, quietly getting on with the job. Following the amazing photos and Video, truly impressive, my property sold in just one day! Georgine was on hand for support during the following 3 weeks, before completion, for any questions or advice. Thank you Georgina, who l would thoroughly recommend and well done..

Amazing service from start to finish. Georgina 100% stands out as the best estate agent we have dealt with. We would highly recommend her services 👌🏻

We decided to use Riva Lily after a neighbour recommended them, specifically Georgina. We are so very glad that we did. Georgina is enthusiastic, passionate about the business of selling properties and extremely hardworking.

She made herself available for viewings at various times of the day and into the evening. She actually sold our property within 3 days, for the full asking price, which was incredible.

We honestly cannot sing Georgina's praises enough. We are so grateful that we listened to our neighbour and that we put our trust in the Riva Lily team.

Georgina, thank you so very much. You are amazing. 👍😍

Fantastic service! Craig talked us through everything clearly, we couldn’t have been in better hands. Communications were first class. Our property was sold before it even hit the market. Thanks Craig and the Riva Lily team - you’ve been amazing and we highly recommend your service.

Georgina was brilliant throughout the purchase of our first home. From getting us in quickly for our first viewing to chasing the solicitors along the way, she was extremely helpful and attentive throughout the process. If you are buying or selling your property we would hugely recommend Georgina ☺️

Kate has been supportive from the very moment we met her. She has provided advice and guidance beyond expectations. We have felt well informed from the beginning of our purchase, and found that Kate has gone out of her way to be available for any questions or needs we had. Highly recommend!

Thank you, Georgina, for supporting us with the sale of our home, from listing to completion. From first meeting Georgina, I knew she was a compassionate professional and that we would work well together. Not only did she deal brilliantly with viewings, offers and negotiating a sale, she was there for us and our buyers every step of the way to completion. Always at the end of the phone, or a message away, for any conveyancing frustrations or emotional wobbles - and there were a few!
Many thanks also to Lorraine who has been a huge help chasing solicitors throughout the chain. We're so grateful to you both and have absolutely no reservations in recommending Georgina and the Riva Lily team to anyone looking to sell their home.

We have just completed our purchase of a house in Nuneaton. Georgina has been an absolutely wonderful agent who has always responded promptly to any queries. Always positive and supportive even when one solicitor caused numerous problems. Thank you so much for everything you have done in helping us buy our forever home. Also thanks to Lorraine who has provided excellent admin support along the way. A very impressive estate agency.

Riva Lily and specifically Kate were recommended to me by my mortgage advisor, and I am so happy we chose to sell our house with them.
Kate contacted me straight the way and arranged to come round view and value the house. I am so impressed with Riva Lilly’s marketing strategy and within 1 day of our house going on the market the viewings were coming in thick and fast.
Kate really does know her stuff and is incredibly knowledgable, professional, friendly, approachable and her communication is brilliant 👌🏻
Kate really has made the whole journey of selling our house stress free.
I would 100% recommend Riva Lilly to anyone selling/purchasing a house as their service is just fantastic!

Thank you Kate ☺️
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Harry and the team at Riva Lily did a fantastic job of selling our first home! From the moment we met Harry we knew we wanted to go with Riva Lily as he explained everything so well and answered all our questions along with some great advice. They sold our home within 4 weeks of listing and were amazing throughout the process and went above and beyond for us. The communication was fast and easy with the team and Harry was always available for a call to answer any questions. I wouldn’t hesitate to recommend them to anyone looking to sell their home.

Well, that was easy! We had heard the horror stories and weren't exactly looking forward to selling our first home! We prepared ourselves for interruptions, let downs, silly offers, and a long process! From the first moment we contacted Kate at Riva Lily Estate Agents, everything fell into place! Kate quickly met with us and viewed our home, giving clear instructions on what needed tweaking and what not to waste our time on. Everything was a smooth, professional and personal experience from start to finish! We were listened to and our confidence grew from that first meeting with Kate, the communication from the whole team was excellent, and we were kept in the loop throughout the whole process. From the moment our house went live, we had one busy day of viewings, and the offers came flooding in. From that one and only day of viewings, our house was sold, and with everything else completed, we were living in our new home within 14 weeks with some extra cash to play with! There is only one estate agent we will ever recommend, Kate Norton and the team at Riva Lily! Thank you, and Happy New Year!

Kate has been absolutely wonderful with selling our property and has sold our house within 3 weeks of it going live over the Christmas period. She has been approachable, friendly and forthcoming with information which has made the whole process as smooth and as easy as possible. We cannot reccomend her enough! Thank you for everything Kate.

Huge thanks to the Riva Lily team! They are a great combination of professionalism and excellent knowledge of the area. Craig arranged very professional photos and a great video, comms and viewings were handled very well by everyone we dealt with, and Mary and Lorraine were stars as we moved from the offer to completion. Highly recommended!

Riva Lily did a fantastic job selling our house. Their marketing strategy was spot on, meaning the house was sold within a week of going live. Georgina was great; professional, passionate, committed, and supportive, and was a great help in liaising with the buyers, from the initial offer to the final completion of the sale, and indeed beyond. Having a WhatsApp group meant we were always in contact with the team, who always replied promptly and helpfully. We would definitely recommend this agent to anyone, whether selling or buying. This is the way Estate Agents should function.

Georgina was super helpful throughout the whole process making sure I felt supported at every stage of the process and making the whole process super smooth

Kate and Lorraine have been wonderful to work with. Kate was so lovely in person warm, approachable, and really easy to talk to. She made us feel comfortable right from the start. Lorraine was just as brilliant, always patient and friendly in her emails, making sure we understood everything and keeping us updated without ever making us feel rushed.
We’re really grateful for their support and would happily recommend them to anyone looking :)

Kate and Lorraine have been wonderful to work with. Kate was so lovely in person warm, approachable, and really easy to talk to. She made us feel comfortable right from the start. Lorraine was just as brilliant, always patient and friendly in her emails, making sure we understood everything and keeping us updated without ever making us feel rushed.
We’re really grateful for their support and would happily recommend them to anyone looking :)

We had a brilliant experience with this estate agency. Kate looked after us throughout and was absolutely fantastic — professional, friendly, and always quick to update us. She made the whole process smooth and stress-free. We’d highly recommend the agency, especially Kate, for her outstanding service.