Russell Moxon
★★★★★
Occasionally Reviews May Be Duplicated On Different Sources
Recently just signed up for PropCall and was very impressed with how Daniel Lee talked us through how the service works and getting us onboarded. Looking forward to using their service to help our Letting Agency business run more proactively and to save us time out of hours.
Great Company to deal with. Taking your business like you would be the only one they would deal with. Saved me lots off stress and finally I can sleep stress free at the weekends as I know they will answer my calls. Thank you for your great customer Service
Thank you for your after hour service, it truly helps us to have peace of mind!
Propcall provides a great efficient service
It is such a relief to have our out of hours covered efficiently by Propcall - no more calls in the middle of a dinner out!!
Just joined Propcall, so far they have been fantastic!
Great service
The best thing about PropCall is that their staff actually apply judgement and good sense - in my experience, other out of hours companies usually just send a contractor without a second thought. In my experience, the PropCall team spend time actually understanding what the issue is and what the best way forward it, they've also helped deal with some very upset residents in the past and have done a great job.
Great company - they allow us to be 24 hours to our customers. They are also wonderful at communication - we'd be lost without them now!
Always a great service for our tenants who call PropCall out of hours service, issues dealt with swiftly and accurately on a call or video call, thanks to the team!
We have used PropCall for over 3 years now, they cover our phones out-of-hours.
The team at PropCall are always polite and approachable and offer a fantastic service.
They are an extended part of our team and our tenants also appreciate the additional service they provide :)
Just joined Propcall, so far they have been fantastic!
Dealing with the team at PropCall over the years has been amazing. Very clear communication and an overall excellent service. Would recommend them to any company needing an Out of Hours call handler!
We use PropCall for our out of hours service, they cover our phones between 5pm-9am (+ weekends & bank holiday's).
The team at PropCall have completely exceeded our expectations. There is no other company that offers the level of specialist out-of-hours service as PropCall. They are professional, responsive and offer a fantastic service.
They are an extended part of our lettings agency!
I am an Estate Agent and using PropCall has been extremely useful. It has made our service better for Landlords and tenants as it is great to offer a 24/7 helpline to them. Tenants are reassured someone is there whenever they need them and Landlords know it cuts down on emergency call out charges. It had given me piece of mind also.
Absolute fantastic company to work with, couldn't ask for a better service!
I would highly recommend to any property managers to want to really enhance the support and service they provide to their tenants.
Propcall gives us the comfort our tenants, and in turn their landlords,
Propcall gives us the comfort our tenants, and in turn their landlords, are fully looked after, even when the office is closed. Tenants really value the ability to speak to someone when an urgent situation arrises and it also takes the pressure of our staff knowing there is someone fielding calls, and resolving issues, out of hours
I would not hesitate to recommend this service.
Aaron has provided us with an invaluable business solution. Our extended team, Molly, Leah, Cameron & Emily are an excellent asset to us and Propcall and I would not hesitate to recommend this service.
We have outsourced our out of hours provisions to Propcall and are very impressed with their services - they are delightful to work with. Everyone in the team is friendly, professional and knowledgeable. Would highly recommend them and their services.
We are delighted with the PropCall team's service and attitude. They are excellent all round - highly recommend!
I've been so thankful for the Prop Call team lately, they are a fantastic help day in day out and I'd be genuinely lost without them now.
Our service consists of real people in the UK with actual property management experience. We take calls in your company name and provide expert care to your callers, while also giving advice and support for building problems and a wide range of maintenance issues.