We received excellent service during the sale of our dad's house. Ross was always available, kept us informed, and guided us through every step of the process.
Thank you
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We received excellent service during the sale of our dad's house. Ross was always available, kept us informed, and guided us through every step of the process.
Thank you
Fantastic service, keep us updated throughout the sale of our Dad's house.
Start to finish amazing! Always quick to respond and gets the job done, highly recommend. we had a very good experience with Ross !
Selling our home with the help of Ross was the best choice we made. He was friendly, easy to talk to, and always there whenever we needed help.
He kept us updated the whole way through and we always felt like we were in good hands. We’re really grateful for all his hard work and wouldn’t hesitate to recommend him to anyone buying or selling a home.
Great customer service, attention to detail, and informative. Would highly recommend.
It’s fair to say our house sale came with a few challenges, but Ross was there to guide us through every step of the process.
He is personable, knowledgeable in the industry, and takes a hands-on approach, which made a real difference throughout the sale.
Having direct contact with him was especially helpful, his responses were always prompt and informative, which is so important during a process like this.
I would highly recommend working with Ross if you’re looking to sell your property!
Ross has been great from start to finish. I had a tricky situation and a slightly unusual setup with my house sale, but he handled everything really well and kept things moving the whole way through.
He’s really easy to talk to, explains things in a clear and straightforward way, and was always quick to respond whenever I had questions or needed advice. Nothing ever felt like too much trouble, which made a big difference during what can be quite a stressful process.
I also really liked the one-to-one approach. It felt much more personal and straightforward compared to dealing with a typical estate agency where you’re passed between different people. Having Ross as a consistent point of contact made everything smoother and easier to manage.
I’m exchanging later today which is a huge relief, and that’s largely down to his support and guidance throughout. Really appreciate everything he’s done and would happily recommend him to anyone looking to sell their home.
We had a fantastic experience working with Ross and wouldn’t hesitate to recommend him.
What really stood out was that Ross personally handled every stage of the process — from the initial appraisal, through viewings and negotiations, right through to managing the sale progression. Having one experienced point of contact throughout made everything feel seamless and well-managed.
Communication was excellent from start to finish. Ross kept us fully updated, was always responsive, and proactively handled any issues that came up along the way.
His knowledge of the Cheltenham property market is clearly very strong, and this gave us real confidence that the property was priced accurately from the outset.
We’ve just exchanged on a chain leasehold flat within 10 weeks, which is incredibly impressive and speaks volumes about how efficiently everything was handled.
A genuinely professional and reliable service — highly recommend.
Ross was great and always on top of everything. Unfortunately, the exchange didn’t go through this time but I’ll definitely use his services again.
As first time buyers with limited experience in the house buying journey, Ross did a fantastic job of keeping us informed from start to finish. As a real estate agent, it can be easy to sit back and wait for the purchase to take place once a buyer has been found. Ross was far from this, and acted as a middle man between us and the seller, really helping to push the whole process along when it was needed. He was quick and professional in everything he handled, and I won't hesitate to recommend him in the future!
Ross was a great help throughout the process, made it smooth and as easy as possible for myself. Would recommend to anyone!
Ross helped sell my house and also find me a house to buy. Where other estate agents had failed, Ross and his attention to detail and professionalism helped bring a 4 year sale ordeal to an end in the best way possible. Friendly; knowledgable, helpful, and a clear passion for his job, Ross really pulled it out of the bag and helped me sell a family home and buy the most amazing house as my next move. Can’t recommend enough.
Ross was marvellous through our journey of buying our first home. Very supportive and arranged viewings very promptly. His services are prompt and very organised. I’m sure we are going to go back to him in the future.
Ross Burbidge is absolutely fantastic. His communication and professionalism throughout was top-notch. He really listened to our needs and provided expert care and advice to us as first time buyers. He replied and responded to all our messages and questions very quickly with detail and care.
If you're looking for an estate agent who is professional, knowledgeable, and truly cares about their clients, look no further. We highly recommend Ross and would definitely use his services again in the future. Thanks to him, we're heading into our next life chapter as first time buyers.
Ross was introduced to me by a trusted property expert in Cheltenham. I am really impressed with his knowledge, expertise and professional approach to marketing and selling my property. He is extremely fast and detailed in all communications and has been a pleasure to deal with. It is great to have just one point of contact and knowing that your property is in safe hands. His liaison with the purchaser on my behalf was first class. I highly recommend Ross, you will not be disappointment with his service. Thanks again Ross!!
Ross is extremely knowledgeable and has been a huge support in helping us find our next home. Would recommend to anyone. Top bloke.
Fantastic service wouldn’t hesitate in recommending Ross.
We are just beginning our latest journey with Ross in the sale of our house in Cheltenham and have found him to be most helpful, responsive and streamlined with the process. He actually helped us buy our house and we liked him so much we are using him to sell it years later.
Ross is a hardworking professional who is friendly and passionate about delivering excellent service.
We had 3 valuations of our property and decided to go with Ross as his knowledge and enthusiasm for selling our house exceeded our expectations. He found us a proceedable buyer within the first week of marketing in what was a slow time of year.
We had constant communication from him, viewing feedback after each viewing and excellent sales progression that got the deal done smoothly and painless.
10/10
Ross has been my estate agent over a long period of time. I’ve always find his service exceptional, very positive and helpful.
Ross is a very experienced estate agent and Would highly recommend his services
Ross has been great. He’s been in touch with me during every step of the buying process and made me feel really confident and comfortable in purchasing my first property.
We didn't end up finding our property through Ross in the end, but whilst we were looking he was helpful, quick to reply and regularly checked in to see how we were getting on with our search, and making sure we were some of the first to hear about his new instructions. A very professional service, and would recommend him to others!
Ross has an impressive track record as a Cheltenham estate agent, is friendly and easy to deal with. We had no qualms about engaging him to sell both my and my partners properties. He has given sound advice and guidance and took onboard relevant facts about or respective properties. He's also listened to our needs for our onward move and suggested suitable properties that come onto his books. The process isn't concluded yet though he has secured a buyer for my partners flat and is actively marketing my property and arranging viewings. Communication is clear and timely with update meetings/reviews in person at regular stages. Your potential buyers will be dealing with Ross, rather than a viewing agent, which cuts any ambiguity.
I’m Ross Burbidge, a results-driven estate agency professional with more than 11 years of experience across both independent and corporate environments. Over the last decade, I’ve developed the ability to work confidently with a wide range of clients and situations, adapting my approach to suit each individual and ensuring they always feel supported and well-informed. My career has been built on consistency, persistence, and a commitment to delivering the best possible outcomes, and I’m proud to have earned excellent reviews from clients who value my communication, transparency, and dedication.
Negotiation has become one of my strongest assets; I take pride in securing the best results for my clients by understanding market conditions, reading situations carefully, and staying calm under pressure. Whether guiding a first-time seller or handling a complex chain, I approach every instruction with focus and the determination to exceed expectations.