Reputation Profile

Royal Auto Ship LLC

5.0
Excellent
Based on 2085 Reviews Discovered Online

Summary of Reviews

Royal Auto Ship LLC has earned strong recognition for its responsive communication, transparent pricing, and reliable service in vehicle transportation. Reviewers consistently praise the company's team members, including agents like Tim Bradley, Scott Wilson, Luis, Dean, Matt, and Aisha, for their professionalism, accessibility, and willingness to resolve issues quickly. Customers highlight that quoted prices match final charges with no hidden fees, vehicles arrive on time and in good condition, and the company maintains contact throughout the shipping process. Multiple reviewers note that the firm successfully located replacement drivers on short notice when original arrangements fell through, and several customers report returning to Royal Auto Ship repeatedly for regular transport needs, including college students' vehicles shipped multiple times per year.

One customer reported frustration with delayed pickup communication from a broker, though the vehicle ultimately arrived safely. Overall, Royal Auto Ship LLC is recognized as a dependable option in a market where customers express concern about scams and price discrepancies, with many reviewers specifically recommending the company and its individual agents to friends and family.

Location300 Avon st Philadelphia Pennsylvania 19116
5.0
1614Reviews on Google
205Reviews on Trustpilot
4.9
14Reviews on Transport
4.9
252Reviews on BBB

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Bob Dyer
Bob Dyer

AIDAN is excellent at customer support.He returns calls and texts very promptly and provides quotes and answers questions accurately. The shipper was on time.

Posted on Google
Bev Lowrey
Bev Lowrey

Flora was amazing and the driver was too. Highly recommend.

Posted on Google
Rochelle Geathers
Rochelle Geathers

This was one of the smoothest transition that I have ever had and this is my third time shipping my vehicle. Dean was the person that help me and he was just so patient and understanding the price that he gave me that was the price that I paid no hidden price at all. Thank you Dean job well done.

Posted on Google
slingshot1961
slingshot1961

I had to have a Honda CRV moved from Denver, CO to St. Louis, MO. Luis took care of everything and got me a price that was well below the competition. The car was picked up right away and dropped off early afternoon the next day with no damage. It was such a load off.my shoulders. I would definitely use Luis and Royal Auto Ship again.

Posted on Google
Bryan Vargas
Bryan Vargas

"Fantastic experience from start to finish! The service and planning were top-notch. Daniel was extremely kind, attentive, and made sure every detail was taken care of. Highly recommend!"

Posted on Google
Janie Sidoti
Janie Sidoti

Although I didn't end up shipping my car. All of the preparation, planning and communication I had with Scott was very easy and good. I had bad experiences with other companies but Scott made me feel understood. He worked with me in all my concerns. He really made me feel that he cared about his customers first. Thank you Scott

Posted on Google
Matt Kelly
Matt Kelly

Incredibly happy! Shipping a vehicle, let alone two, is just a nightmare but this company came through and delivered, literally! So happy to give a five-star review!

Posted on Google
Jonathan Carner
Jonathan Carner

Communication and logistics were very professionally done. All aspects of service had no issues at all. It was my first time shipping a car and I would definitely use them again.

Posted on Google
Michael Norwood
Michael Norwood

I have used Royal Auto Ship(RAS) exclusively the past few years for the transportation of my son's vehicle from our home to him at college(out of state), as well as the return shipping back to home at the end of the school year. On average, I use RAS twice a year. I am very satisfied with the shipping services of Royal Auto Ship. The initial time I used RAS, I was concerned of shipping company scams. Royal Auto Ship is far from a dishonest company. Tim Bradley, the agent I work with is professional, responsive, and very helpful with the process. Tim continues to locate reliable transport companies that pick up and deliver the vehicle at my requested time frame and a reasonable price range for the shipping distance. Tim makes the shipping process smooth and stress free. On one occasion, the pick up driver RAS selected, canceled my vehicle pick up (on a Saturday) due to an emergency situation. I notified Tim of the situation and Tim located a new driver and my vehicle was picked up within hours, with no change in price. I have referred several fiends needing vehicle transport to Tim. I definitely recommend Tim and Royal Auto Ship to anyone needing a dependable company for vehicle transport. They have provided excellent service and I will continue use their transportation services.

Posted on Google
Nate Miller
Nate Miller

Excellent and super quick service, I worked with Scott Wilson who made my delivery quick easy and affordable!

Posted on Google
Eugenio Cordova
Eugenio Cordova

I had a great experience with Royal Auto Ship. Scott was very professional and kept me informed throughout the entire process. The vehicle was picked up and delivered on time with no hidden fees. I highly recommend this company and will definitely use them again!

Posted on Google
Kyle “KG” Gustafson
Kyle “KG” Gustafson

Shipped our truck from Colorado to Florida in 4 days. Great service and the truck arrived on time in perfect shape.

Posted on Google
Sam Gnatiuk
Sam Gnatiuk

Mat was really helpful
Good and Reliable company

Posted on Google
Joyrose Schmidtt
Joyrose Schmidtt

Luis was such a big help. He helped me transport my vehicle from Florida to NY on such a great deal. Helped me out from finding me a driver to getting it delivered on my address. Super easy to deal with. When I reached out to him about the driver rescheduling the pickup he was quick to respond and sort it out. Aftersales was great too. If I get another car transport, I’ll definitely call Luis! I’m saving his number as a matter of fact 💯👍🏼

Posted on Google
Muyiwa Olaniyi
Muyiwa Olaniyi

Posted on Google
Charles Deschamps
Charles Deschamps

Royal Auto Ship found a driver for me before sending a contract, at a rate $200/20% lower than competitors. Frank was easy to work with and very communicative. No hidden fees, $200 upfront and $600 upon delivery for a ~650 mile transport. For those looking to ship a car, get quotes 2-4 weeks from desired ship date, get many rates from different providers, and preferably only sign a contract when a driver has been found by the carrier. Do not trust lowballs (half or less of what others quote), and do not pay money upfront unless a driver is found and a final price is in writing in a contract. Again, Royal Auto Ship worked great for me.

Posted on Google
Kathy Mastny
Kathy Mastny

Every part of working with Royal Auto Ship was great! They were very nice and right on time when they said.

Communication was fine too!

Posted on Google
Ismaris Valladares
Ismaris Valladares

Nice and glad to work with Luis

Posted on Google
Carmen Villalta
Carmen Villalta

Muy buen trabajo hizo Dean a pesar de la barrera del idioma siempre estuvimos en contacto y se portó de manera muy amable y me ayudó en todo lo que necesite desde la recogida del vehículo hasta la entrega. Muchas gracias. Buen trabajo Dean.

Posted on Google
Clint White
Clint White

I’m not a big reviewer. A lot of times I don’t think they make a big difference. However, shopping for a car shipper really brought to focus how important it was for others to affirm the legit companies and warn of the fakes. I wanted a good deal but obviously someone who doesn’t deliver isn’t. My experience with Paul at Royal auto ship seemed almost too good to be true. A responsive broker and a decent price? Paul did his best to be transparent and responsive. He didn’t over promise and definitely didn’t under deliver. Paul connected me with a driver that had good communication and was clearly a professional. The driver had gotten my Jeep from Spokane, WA to Washington, DC in only 3 days. I am truly thankful for Paul’s professional nature and Royal’s folks, who verified him as their broker. If you are looking for verification on Royal, I approve. Ask for Paul.

Posted on Google
T. J. C
T. J. C

Nelson was great helping me get my car from NJ to Baton Rouge LA . Process was smooth from start to finish was able to track the car the whole way

Posted on Google
anwar albakhiti
anwar albakhiti

They are very professional people. they always have the best prices.

Posted on Google
erin blume
erin blume

If you’ve ever tried to pick a company to ship a car, you know how overwhelming it can be! 🚗 There are so many companies, and the whole process can feel a little sketchy—especially when you hear stories about being quoted one price and then being charged another when the car is delivered.

I highly recommend Royal Auto Ship, especially Scott Wilson. He was fantastic from start to finish! He was always reachable, answered all my questions, and most importantly, the price he quoted me was exactly what I paid when the driver delivered the car.

Everything went smoothly, and the car even arrived a day earlier than expected, which worked out perfectly for us!

If you’re shipping a car and find yourself going down the rabbit hole trying to figure out which company to trust, I give them a 10/10! ⭐️⭐️⭐️⭐️⭐️

We’ll be shipping my daughter’s car back and forth to college twice a year for the next three years, and I already know who I’ll be calling! 🙌🚗

Posted on Google
Frank Ramirez
Frank Ramirez

Very satisfying working with this company high recommend

Posted on Google