Reputation Profile

Statons brookmans park

4.7
Excellent
Based on 36 Reviews Discovered Online

Summary of Reviews

Statons Brookmans Park has earned strong recognition for its responsive, professional service and the dedication of its team members. Reviewers consistently praise the agency's communication, with clients highlighting how quickly staff respond to enquiries and keep them updated throughout transactions. Individual agents, particularly Joe Vaccaro, Karen, and Angelo, are frequently commended for going above and beyond, whether through thoughtful gestures like ensuring a client's cat was comfortable during viewings or providing reassuring guidance during complex sales. The firm's marketing approach, including professional photography and video, has also impressed clients, with one reviewer noting their flat sold in six weeks at a satisfactory price. The team is recognised for making what can be an emotional or stressful process feel manageable and prioritised.

One recent reviewer reported a frustrating experience with last-minute cancellations and poor communication, though this represents an isolated concern among the overwhelmingly positive feedback. Across numerous transactions spanning several years, clients have consistently described Statons as professional, knowledgeable, and genuinely invested in their clients' outcomes, with many indicating they would return to the agency for future property matters.

LocationStatons Brookmans Park Estate Agents, Bradmore Green, Brookmans Park, Hatfield, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Roger Freeman
Roger Freeman

We bought our new home through Nikki at Statons Brookmans. Park. Throughout the process Nikki was always ready to help and make sure our purchase went smoothly with her friendly assistance.

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henry harris
henry harris

Huge thank you to Karen for being so helpful and supportive throughout the process. Would highly recommend her! Marianne and Henry

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Layla Young
Layla Young

We had such a great experience selling our flat with Statons. We dealt with Angelo who was absolutely amazing from start to finish. The flat sold in just 6 weeks for a price we were really happy with, especially impressive considering there are still other flats in our building for sale with different agents that have been on the market for much longer and still haven’t sold!

The photos Statons arranged were perfect, and the video they created really captured the style and feel of the flat which was a nice bonus. Throughout the whole process, the team were helpful and responded quickly.

A special mention to Angelo, who went above and beyond even making sure our cat was comfortable during viewings!

I couldn’t recommend Statons enough and we will be using them for all future sales!

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Dorothy Cook
Dorothy Cook

A pleasure to deal with Joe Jason and Justin at Statons not forgetting Nick himself who is so easy I’ve also dealt with Yolanda in the past who was so helpful wonderful service

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Ravi Patel
Ravi Patel

Super speedy and great communications from Karen (and team) at Statons who helped us with a house purchase. *Recommended*

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David Siegal
David Siegal

As the buyer I wasn't technically Joe's client but I found him to be professional but friendly from viewing to exchange despite my sale taking much longer than expected. Happy to recommend without hesitation.

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Fiona Bates
Fiona Bates

We cannot rate Statons highly enough. They’re a great team at the Brookmans Park office. Absolute pleasure to deal with them, especially Joe, who has helped us through the sale of our house and the purchase of our new home. He went out of his way, at every stage, to assist with any issues, ably assisted by Josh and Karen.
Excellent communication throughout and a genuinely caring attitude. Would thoroughly recommend - and will definitely use them again.

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Phil Lambert
Phil Lambert

I got the real sense that Joe and Josh were sharing the house selling experience with us and felt every step on the journey as keenly as we did. I never felt uncomfortable about asking for help or simply an update and am delighted together we have now sold two houses. Glad we came back to you Joe ! Thank you for everything with both sales.

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Stuart N
Stuart N

Great agents! Excellent service, all the staff at Statons are very knowledgeable! Would highly recommend!

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Ben Curtis
Ben Curtis

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Sharron Bennett
Sharron Bennett

My husband and I engaged Joe Vaccaro at Statons for the sale of our property in Cuffley in late 2023. We chose Joe because he was personable, transparent and clearly very experienced. His marketing strategy for our house sale and his reassuring advice throughout was invaluable. Once he had rapidly identified our buyers through his network, the process moved at pace and he kept us updated throughout.

From the beginning, Joe made us feel like our transaction was a priority, and we felt he went above and beyond on our behalf as he led us through the process.

We’d recommend Joe and Statons without hesitation.

Dr Sharron Bennett

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Angelos Panayiotou
Angelos Panayiotou

Joe and is team at Statons Brookmans Park were amazing to deal with.
We cant have been easy to cater for, having had a lot of viewings till we found the perfect house (which we did)
From start to finish in buying our new home they were so helpful and made the whole process a lot easier.

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Mus Gecmen
Mus Gecmen

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Al Bots
Al Bots

Smooth house purchase experience. Many thanks to the real estate agent Carolyn who was very attentive and quick to respond to all our queries. I would definitely recommend.

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Ergin Rasit
Ergin Rasit

After trying other agents, it was a markedly improved experience with Statons. From the beginning their professionalism showed and their judgement and communication was excellent. Keep up the good work.

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linda canning
linda canning

Statons staff were very informative from the moment they visited our home to arrange a valuation right up until completion.

Joe and Karen were especially helpful and were always contactable whenever we had questions.

Would definitely recommend their services.

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Marvin Monaghan
Marvin Monaghan

Joe, Maria and Viv was all very helpful and polite towards me and my partner and made sure we got the right property that suited us.

Thank you very much

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Joanna Kolatsis
Joanna Kolatsis

Great experience with Statons, particularly Carolyn Harvey who was great throughout the process.

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Pam Kerr
Pam Kerr

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Sol Solomou
Sol Solomou

A very professional service provided throughout the process with constant updates and communication. Joe Vaccaro has been terrific with excellent support from Matthew.

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David Myers
David Myers

Statons assisted us to purchase our property and were very helpful throughout the entire process from showing us around to the completion.

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Jason Tavaria
Jason Tavaria

Paul Brown was excellent at helping us navigate the market, finding our dream home and supporting us in the process. It was like having our own personal property agent. I could not recommend him highly enough… he is a rare find today!

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Amy Kraven
Amy Kraven

First class service from start to finish from Joe and the team at the Brookmans Park office in helping us to find our dream home. Joe was warm, inviting and nothing was ever too much trouble, he kept us up to date at all points throughout the process and we can’t thank him enough for making our purchase a stress free experience! Would highly recommend the Statons team.

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sam Rowswell
sam Rowswell

We were extremely pleased with the whole team at Statons, Brookmans Park. They were supportive and thoughtful. Any questions we had were answered and all our queries followed up swiftly. A big thank you.

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About Statons brookmans park

Statons is an independently owned estate agency with over 30 years of experience across North London and Hertfordshire. The Brookmans Park office is part of a cohesive network of six branches, each operating as a key component of the wider Statons team rather than a franchise. This integrated approach allows the team to share market knowledge across the entire region whilst maintaining the personal touch that clients value.

The Brookmans Park office covers a wide area including Brookmans Park, Essendon, Cuffley, Potters Bar, Goffs Oak, Little Berkhamstead, Northaw and Bayford. The team is devoted to understanding the local property market and helping clients achieve the best outcomes, whether buying, selling or letting. With an average customer rating of 4.8 stars across 34 reviews, Statons has built a strong reputation for professionalism and service quality.

Statons invests in technology and training to improve their offering without compromising the personal service that sets them apart. The team's knowledge of the local area—from the excellent schools and transport links to the countryside and community feel—enables them to guide clients through the property market with confidence and expertise.