We had Nell as our agent and she was amazing. She answered all our many questions rapidly and was always there when we needed her. Best agent ever!

Stirling Ackroyd London Bridge has earned consistent praise from clients for its responsive and professional service. Reviewers repeatedly highlight the team's quick communication, attentiveness to queries, and willingness to go above and beyond. Several staff members are singled out for particular commendation, notably Chelsea Odunlami, whose name appears across dozens of reviews praising her efficiency, professionalism, and genuine care for both tenants and landlords. Other team members including Nell, Samantha Jackson, David Umney, Claudiu, and Morgan Cox are also frequently mentioned for their helpfulness during property searches, lettings, and ongoing management. Clients appreciate the speed with which maintenance issues are resolved and the clear communication maintained throughout tenancies.
One reviewer expressed significant dissatisfaction with the company's management services, though this represents an isolated negative assessment among the broader body of feedback. Some clients have noted that the agency's fees are higher than competitors, though several long-standing clients indicate that the quality of service justifies the cost. Overall, the firm is recognised for maintaining professional standards across lettings, sales, and property management, with particular strength in tenant support and issue resolution.
Occasionally Reviews May Be Duplicated On Different Sources
We had Nell as our agent and she was amazing. She answered all our many questions rapidly and was always there when we needed her. Best agent ever!
Nell was incredibly helpful throughout my property search. She kept checking in, was quick to respond, and helped me find the right house. Really appreciated her support. Thank you Nell!
excellent staff, especially samantha. very fast replies and super friendly!!
Nell was fantastic throughout! Super professional and diligent.
I am the spouse of a client. My spouse asked me to give a review. The service is excellent. Chelsea Odunlami especially excellent. She responded all the emails promptly. Does all the works wonderful. We are thankful for all her effort to help the client.
Nell was fab!!! Really feel like she took the time to try and understand what we were looking for and super professional. Highly recommend
I have been looking at properties to rent and Nell has been proactive in helping with the process whether it be the viewings themself, or being generally attentive in my search. Also very patient with my questions and enquiries. I appreciate the professional approach.
I had a great experience with renting a property with Stirling Ackroyd. Nell was super helpful with the viewing and all the queries we had.
S&L were great at helping me look for a property especially Nell, although I didn’t find one that suited me it wasn’t down to a lack of effort or help from Nell and her team.
I have been with these guys for over a decade managing my letting in SE1 and they get it right most of the time. I have had some great Property Managers from here, my current one is Chelsea Odunlami, and she doesn't miss a beat. A professional outfit.
Great company and Sam was really helpful throughout the moving in and the moving out process.
Whilst Stirling Ackroyd did not find my next property the agent I dealt with, Nell, was professional on all counts, from punctuality to understanding and delivering on briefs set, Nell was great to interact with and I was very appreciative of her efforts in finding my new property.
Nell was absolutely amazing throughout my rental search. She was incredibly helpful, responsive, and always prompt when arranging property viewings. She made the whole process smooth and enjoyable.
What a fantastic agency! Claudio was a brilliant estate agent - he worked with us to ensure our offer was as attractive to the landlord as possible and really listened to our request to be the first viewing and first to submit an offer. His response time throughout the process was immediate and he constantly kept us updated with the landlords decision status. Together my friend and I were able to find an amazing 2 bed flat which was very fairly valued. Would highly recommend anyone to use this agency!
Worked with Claudiu for our upcoming tenancy and he was very helpful regarding different part of the process
thanks !
Our tenancy is managed by Stirling Ackroyd’s London branch, and they have been excellent throughout. A special thanks to Chelsea Odunlami, our Property Manager, who has been outstanding in coordinating all the issues we’ve raised with the landlord and contractors. Thank you so much for your continuous support and for arranging everything so promptly. It has been a huge relief for us, and we truly appreciate all your help and professionalism throughout the process.
Claudiu found us the most amazing flat, and gave us the best service from start to finish. He even helped us with figuring out logistics which went over and beyond what we expected! Thank you, Claudiu. You’re the best real estate agent I’ve worked with.
I was a tenant of a flat managed by Stirling Ackroyd and the team was very helpful and efficient. I can particularly do a shoutout for Samantha J and Steven J. Giving 4 stars instead of 5 because the process to later purchase that same flat turned out to be a bit more painful than it should have been. The team was still as helpful as they could.
My property is managed by Stirling Ackroyd. Sarah Jones is my Property Manager, and the principle reason I stay with SA. She is professional, efficient and goes above and beyond to help resolve problems. We have had a couple of major issues recently and I know I can rely on her to get them fixed.
SA are expensive and have additional fees that other agents don't charge, which makes me consider moving every time I do my tax return. Sarah makes me decide to stay.
Chelsea Conroy, at the London Bridge office, is worth her weight in gold. She is extremely professional, experienced, patient, calm, kind, knowledgeable, and her communication is excellent, an absolute pleasure to speak to. She is always at the end of the phone, and always calls back whenever we leave a message. Whatever the issue, you can trust that Chelsea will have a plan to resolve it. It is very reassuring to have her in our corner. Thank you.
Claudiu was incredibly helpful and responsive whilst we were finding a flat. Much appreciated during a stressful time and he made an effort to get a tenancy agreed quickly.
I just want to say a massive thank you to Chelsea O. If I could give her more than 5 🌟, I would.
Since taking over the management of my property in late October 2025, she has been absolutely phenomenal at getting things done swiftly and efficiently. The moment I report any issues or repairs required in my property, Chelsea is instantly on it and always ensures everything is handled promptly.
I truly cannot thank her enough for her commitment, professionalism, and support towards her tenants. She is such a valuable asset to Stirling Ackroyd, and I sincerely hope she receives the recognition she deserves.
Thank you Chelsea 😊.
We rented our new flat via this Stirling branch. It was a very good experience. The whole renting process get handled very quickly. Thanks to our property manager Chelsea Odunlami any problem we have in the flat gets resolves very quickly too. Totally recommend the agency.
I have been dealing with property manager, Chelsea Odunlami, who is very responsive and diligent in attending to my queries on the property. Keep up the good work Chelsea!!!
Stirling Ackroyd London Bridge is an estate agency branch serving the London Bridge and wider South Bank area of London, offering residential sales, lettings and property management services. The branch, located at 56 Borough High Street, sits at the heart of a historic area that has transformed into a major metropolitan hub, encompassing new-build developments alongside Georgian townhouses and riverside properties. Staff hold local knowledge of the London Bridge property market and support clients through buying, selling, renting and letting.
Alongside core sales and lettings work, the branch offers mortgage and protection advice, conveyancing and surveying, giving clients a single point of contact for the practical steps involved in a property transaction. Reviews consistently highlight the branch's property management and lettings teams, with clients naming individual staff members for their responsiveness and follow-through after a tenancy or sale completes.
Stirling Ackroyd operates as part of a wider London branch network, with London Bridge forming one of its South Bank-area offices.