Stirling Ackroyd Staines-upon-Thames

We sold our property through the Staines office. The team, particularly Callum, Chloe and Lilly were all very helpful liaising with us throughout the sale process and providing updates.

I am writing to share positive feedback regarding Zuko, who recently showed us apartments at Starling Arcade.We were very impressed with his professionalism and customer service. Despite being an intern and on his probation period, he conducted the viewings with great confidence, knowledge and courtesy. He was well-prepared, communicated clearly, and was very attentive to what we were looking for.
He represents Starling Arcade very well and is a credit to your team. We would like to recognise his excellent effort and would highly recommend him.

I have just purchased a property and used Stirling Ackroyd - the service was excellent.

Lily Algar was my representative and she went above and beyond to ensure that the process was as smooth as possible. As a first time buyer I was naturally anxious about purchasing and unsure about certain elements within the completion process, Lily alleviated all of my concerns, she was extremely helpful, professional and quick to respond to any queries or uncertainties that I had. Post completion she has continued to offer assistance and helped me in the transition phase to settle into the new property.

Thank you Lily and team for helping get this deal completed! 🙂

Kyle Rayson‑Christie met me at a rental property. He was punctual, has good communication skills, friendly and lovely to have met. Although the house did not tick all the boxes, it was close. I hope to work with Kyle again in future. He is pleasant and professional.

The sales team were brilliant from the start to finish, valuation was good. Communication was great and always helpful and ready to answer any questions I had.

I’d like to say thanks for Zuko’s help and assistance with our viewing in Staines the other week.

Zuko was an absolute star , very professional .
Quick response in a timely manner with great service.

I am currently looking for a new flat to rent in Staines for myself, my 8-month-old baby and my partner. We were assisted by Zuko during our property viewings, and he kindly showed us more than one property that could potentially suit our needs.

Zuko was very friendly, professional and helpful throughout the process. He took the time to understand what we were looking for and was able to answer all of our questions clearly and patiently.

We really appreciated his support and guidance during our search, and would definitely recommend his services to anyone looking for a property.

Excellent service from Stirling Ackroyd Staines

We had a very positive experience with Stirling Ackroyd while dealing with our property. The service was professional, helpful and efficient throughout.

A special mention goes to Kyle, who was extremely helpful and supportive. He took the time to assist us, answered our questions clearly and made the whole process much easier.

We really appreciate Kyle's excellent customer service and would happily recommend Kyle and the Stirling Ackroyd team to anyone looking for professional property services.

Highly recommended.

Had a great experience being shown a number of properties by Zuko Robb in Staines. Very professional and personable, would highly recommend

Kyle Rayson-Christie was incredibly helpful, and communicating with him was a pleasure.
I would definitely recommend him to any of my friends if they were looking for a new place.

Myself and my partner have recently completed our search for finding a new rental property in Staines and I would highly recommend the team at Stirling Ackroyd Staines. At every stage of the process the team were helpful, polite and professional.

Lilly was especially helpful and I would like to thank her personally for all her assistance throughout the process.

Very professional team to deal with all our enquiries, especially Lilly Hill who responses were efficient and made the whole process easier for us in every way she could.

We recently had an excellent experience working with the Stirling team in Staines. I would particularly like to recognise Kaitlyn Sanderson‑Kasner, whose support was instrumental in navigating a very challenging tenant exit.

Kaitlyn demonstrated exceptional professionalism and subject‑matter expertise throughout the process. Her thorough review of the exit plan and checkout report ensured we were able to address and recover as much of the tenant‑related damage as possible. Her deep knowledge of the procedures provided invaluable guidance and ensured I was fully protected at every stage.

I also greatly appreciated Kaitlyn’s honesty and transparency, even when the news was difficult. Her straightforward approach enabled us to manage the situation effectively and make the best of a complex scenario.

Thank you, Kaitlyn, for your outstanding support and dedication.

Regards,
Ketan

Kyle at Stirling Ackroyd was an absolute star! Really professional, helpful and was really interested and keen to help me. Refreshing to receive such good service!

I had a very good experience with the Stirling Ackroyd team. Zuko suggested several properties for me to view that I hadn’t found myself, and one of those ended up being the place I chose. Zuko was responsive and proactive throughout, and helped to make the process a smooth and stress-free experience.

Many thanks.

We found the agency very useful as they provided many options for properties that we were unaware of to begin with. This helped us find what we were looking for.

A special thanks to Zuko for showing us a variety of properties that fitted our budget and needs.

We are looking for a flat in Staines and Zuko was so helpful in our search, giving us a great overview of the area and properties. He was incredibly kind and professional, and delt with difficulties with things out of his control very well.
Overall he was very helpful and am very pleased with the flat we are in the process of getting!

Maddy and Josh

Excellent customer service!!

At the initial viewing of our late parents house by the Stirling Ackroyd Staines branch, Sales Director Chloe House completely understood the property, the modernisation required, the potential & vision to create a lovely family home. Thank you Chloe, it has been a real pleasure.
Everyone from Stirling Ackroyd that we have dealt with throughout the process, have been absolutely superb.
Excellent communications & updates. Polite, courteous and professional.

A big thank you to Lily Algar, who made many trips back and forth to the house for viewings. Also Keira Clisby & Mea Green. Much appreciated.

We highly recommend Stirling Ackroyd in Staines as the first choice estate agent in the area.

Recently moved to the area
The whole process was handled my Kyle who was extremely professional.
Kyle kept us informed at every stage of the move and even after moving he has reached out to make sure everything is good

Sterling Akroyd Estate Agents have been truly professional in helping me secure my first property. I would highly recommend Lilly Algar, who was my main point of contact throughout the entire process. She was extremely helpful, professional, and always available to answer my questions, making what could have been a stressful experience smooth and straightforward. Thank you, Lilly, and the Sterling Akroyd team, for all your support!

Thanks to the help of Zukko Robb and the agency we were able to get ourselves a new home in great satisfaction and great speed

Great experience selling my property with Stirling Ackroyd (Staines branch). A huge thank you to the sales team, particularly Callum and Lily, who were extremely helpful and competent from start to finish. Highly recommended!

We would like to Thank Stirling Ackroyd Staines for their help in renting a flat.The entire team was very helpful and the rental process went quickly and smoothly. We especially would like to mention Lilly Hill who was showing the flat.Lilly is professional and friendly and she works with a smile. It is a real pleasure dealing with such a great letting agent. New tenants.Ala and Anzela.