Matt and his team were friendly and supportive throughout my experience of marketing two properties with them. They were very understanding of a very complex situation and did all they could to help. I highly recommend them :)

Stirling Ackroyd Woking has built a strong reputation for responsive, professional service across lettings, sales, and property management. Reviewers consistently praise the team's communication, accessibility, and genuine commitment to clients. Staff members including Madilyn Dawson, Richard Cotterell, Matthew Parr, and Alex Sanderson-Kasner are frequently highlighted for their knowledge of the local market, patience, and willingness to go beyond standard service, whether helping first-time renters navigate the process, sourcing investment properties, or managing complex transactions. Clients report that the firm's fees are competitive and that the team balances proactive support with respectful boundaries, avoiding the constant contact that characterises some competitors. The office is noted for being well-organised and professional compared to other local agencies.
One tenant raised concerns about the handling of maintenance issues, reporting that a property defect required persistent chasing before action was taken. Beyond this isolated complaint, the reviews reflect consistently positive experiences across buying, selling, and renting. Clients particularly value the team's ability to simplify what can be a stressful process, their prompt responses to enquiries, and their attention to practical details such as meter readings, post collection, and handover support. Long-standing clients report returning to the firm for repeat transactions, and many indicate they would recommend Stirling Ackroyd to friends and family.
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Matt and his team were friendly and supportive throughout my experience of marketing two properties with them. They were very understanding of a very complex situation and did all they could to help. I highly recommend them :)
As a first-time renter, I had a great experience with Stirling Ackroyd Woking. After viewing a few properties in Guildford, I found the right apartment in Woking. A huge thanks to Madilyn, who was incredibly responsive, supportive, and helpful throughout the entire process, from the initial viewing to the offer, referencing, and paperwork. Her proactive communication made what could have been an overwhelming first-time renting experience feel easy and stress-free. Highly recommend!
I have relied on Stirling Ackroyd to manage my letting in London for the past several years. Their fees are reasonable, and they have been quick and efficient at telling me about issues raised by the tenant, and then (after checking with me) dealing with those issues. It gives peace of mind to know that my property is being looked after by people who know what they are doing. I don't get the feeling of dealing with a vast impersonal organisation, but by people who actually take the trouble to keep me informed.
Chelsea is a great member of the team, I’ve been with them for 7 years and I’ve never had any issues. Friendly and professional.
Madilyn was fantastic throughout the whole process of letting our new home. She was always incredibly responsive, friendly, and helpful, making what can often be a stressful experience feel so much easier. No question ever went unanswered, and she was always happy to help whenever we needed advice or reassurance.
Her professionalism, communication, and positive attitude really stood out, and we felt supported every step of the way. We'd highly recommend Madilyn to anyone looking for an estate agent. Thank you again for all your help!
We had a very good experience selling our house through Matt at Stirling Ackroyd. His assessment of the local property market was realistic, and he was extremely helpful navigating us (and the buyers) through what was a complicated contracting process. Matt and team communicated well throughout the process, and were helpful in visiting the property for us (we live overseas) to read meters, attend to post, etc.
Matt's customer service and guidance through the transaction were excellent, and I would definitely recommend Stirlink Ackroyd Woking.
We had an extremely positive experience with Stirling Ackroyd. Both Alex and Madilyn were lovely and extremely helpful in our process!
I am wholly satisfied with my experience with Stirling Ackroyd. Matt came to value my house and he was definitely the most honest and genuine estate agent out of the many that came to do a valuation. The service I got was brilliant. I was really happy with the photos they took and the profile they put on Rightmove, they did a great job of showing my house in the best possible light, and consequently, my house was under offer in less than a week of being on the market. Throughout the process Stirling Ackroyd were very communicative but were respectful about giving space unlike many estate agents who harass you constantly. They gave really helpful advice and the whole team were great. Their fee was also very competitive and I would not hesistate to use them again in the future!
I’ve been renting a house via Stirling Ackroyd for about a month now and my experience is so far so good. Madilyn, the letting consultant has been professional and helpful.
We recently sold our house through Stirling Ackroyd and had a really positive experience throughout what turned out to be a difficult sale process.
The standout reason we chose them was their Sales Director, Matt. From our very first conversations, he gave us confidence and reassurance, backed up by an exceptional level of knowledge and experience. As challenges arose during the sale, he consistently stepped in, kept things moving, communicated clearly, and made sure the process stayed as smooth and stress free as possible.
His hands on approach and commitment made a real difference, and we always felt supported and in safe hands. We’re very grateful for everything he did and wouldn’t hesitate to recommend Matt and the team to anyone selling their home.
Finding our dream home seemed impossible until we met Richard.
From our very first conversation through to receiving the keys, Richard provided an outstanding level of service, professionalism, and dedication.
Buying a four bedroom house was a huge milestone for us, and Richard made the entire process smooth, stress-free, and enjoyable. He listened carefully to what we were looking for, kept us informed every step of the way, and went above and beyond to ensure everything progressed as efficiently as possible.
His knowledge of the market, attention to detail, and genuine commitment to helping us find the perfect property were second to none. Thanks to Richard’s hard work and persistence, we are now the proud owners of our dream four bedroom home with an incredible garden.
If you’re looking for a trustworthy, knowledgeable, and hardworking salesperson who truly puts his clients first, Richard is the person to call. A well-deserved 10-star rating!
Thank you, Richard, for making this dream a reality.
⭐⭐⭐⭐⭐
We had an excellent experience working with Richard at Stirling Ackroyd during the purchase of our new home.
Having previously bought homes through other estate agencies, we can honestly say this was by far the best experience we’ve had. Buying a property can be stressful, but Richard made the entire process feel much more straightforward and manageable.
He was professional, responsive and proactive throughout, keeping us updated at every stage and always being available to answer any questions we had. His communication was excellent, and it was clear he genuinely cared about helping the purchase progress smoothly from start to finish.
What really stood out was his commitment to seeing everything through to completion and his willingness to go the extra mile whenever needed.
We’re incredibly grateful for all of Richard’s hard work and would highly recommend him to anyone buying a property through Stirling Ackroyd. Thank you for making what is often a stressful process such a positive experience.
I had an excellent experience with sterling absolutely fantastic.
Matt and Richard went above and beyond and I couldn't have been more satisfied by the service I received.
Definitely recommending them to everyone I know that is looking for there services.
Thanks sterling
Richard and Matthew at Stirling Ackroyd Woking went above and beyond in helping me with my property purchase. After months of searching on my own without success, they were able to source a property that perfectly matched my criteria, negotiate the deal, and guide me through the entire buying process.
Their professionalism, expertise, and support made what could have been a stressful experience much smoother. I genuinely couldn’t have asked for a better service.
Thank you both for all your help. I’ll definitely be returning to Stirling Ackroyd Woking for any future property purchases and would highly recommend them to anyone looking for a dedicated and proactive team.
Real Professional Agents especially Richard and Toby thank you for your assistance and support during my buy to let investment. They are always in reach when you need them. Really appreciated the superb service from Stirling Ackroyd. Thank you:)
I have recently sold a terraced house in Woking that I bought in 2018, and it was a very easy decision to go back to the same agent I bought it with in 2018; Matthew Parr. Once again during the sale I have received good advice and service from Matt and as I wanted to sell quite soon, by following Matt's guidance on sale price etc, we found a buyer in 2 weeks of marketing the property. I would happily recommend him to anyone looking to buy or sell their home.
A very positive viewing experience with Alex Sanderson‑Kasner. Courteous, professional and knowledgable.
I work with multiple estate agents, and I must say that Stirling Ackroyd, particularly this office has been outstanding. My partner and I recently purchased a property through them, and both Matthew Parr and Richard Cotterell were incredibly knowledgeable, kind, and patient throughout the entire process.
Communication was excellent from start to finish, they always answered the phone promptly, kept us updated, and came back to us almost immediately when we made an offer on the property. Their professionalism and support made what can often be a stressful process feel smooth and manageable.
I would highly recommend this office to anyone looking to buy or sell a property and will personally recommend to my friends and family.
Thank you again for such a good experience, me and my partner do appreciate all your time and efforts.
I had a fantastic experience and would highly recommend this team. Madilyn and Alex were both outstanding from start to finish—genuinely professional, responsive, kind, and incredibly helpful throughout the whole process. Everything ran smoothly, and their knowledge really gave me confidence that I was in good hands.
They also went above and beyond by helping me with information and guidance around resident permits, including pointing me in the right direction for the Surrey County Council application link, which made things much easier.
A truly seamless experience—thank you both for your excellent support!
I had a best experience ever with Stirling Ackroyd Estate Agents . I view three properties and their staff was the BEST of THE BEST a specially the agent Mr. ALEX SANDERSON , he is so friendly , easy talking and knows his job perfectly .The Stirling Ackroyd Estate agency should be proud of him and happy what staff they have .
Thank You for your help Mr.Alex .
Sokol
I had a fantastic experience with Stirling Ackroyd, thanks in large part to Madilyn Dawson. From start to finish, Madilyn was incredibly professional, responsive, and genuinely helpful. She made what can often be a stressful process feel smooth and straightforward.
Her communication was excellent throughout.
It’s rare to come across someone so dedicated and personable in this industry. I wouldn’t hesitate to recommend Madilyn to anyone looking for a reliable and attentive lettings agent.
Thank you again for such a great experience!
I had a really positive experience with Stirling Ackroyd, and I especially want to highlight Madilyn✨. She was professional, responsive, and genuinely supportive throughout the whole process. From the first enquiry to finalising everything, she made what could have been a stressful situation feel smooth and straightforward.
She was always clear and timely, and she went above and beyond to ensure everything was handled efficiently. It’s rare to come across someone so dedicated and easy to work with..she’s a real credit to the team.
I would highly recommend Stirling Ackroyd to anyone looking for a reliable and professional service.
I bought a house with this company. I wish I had sold my house with them too, and have been recommending them to friends who are thinking of moving. The team are all friendly, knowledgeable and helpful. They are always keen to help with queries and will try to accommodate your requests. Highly recommended!!!!
We just completed a purchase with Stirling Ackroyd and couldn’t have been happier with the service provided by Richard and the rest of his team. Throughout the entire process he was great, always answered my calls and got back with any questions I had for the sellers quickly. He was very accommodating with multiple viewings for my family coming to visit from out of the country who wanted to see the house. Would highly recommend Richard and his team for the purchase or sale of your home. Thank you Richard and everyone at Stirling Ackroyd Woking that made it possible for us to get into our dream home!
Stirling Ackroyd Woking is an estate agency branch serving Woking and the surrounding Surrey area, offering residential sales, lettings and property management services. Located on Commercial Way in Woking town centre, the branch has a 4.6-star rating from 275 reviews. The team has over 25 years of experience in the local property market, with expertise in helping clients buy, sell, rent and let a range of property types across the region.
In addition to core sales and lettings work, the branch provides mortgage and protection advice, conveyancing and surveying services, enabling clients to access a full range of property transaction support from a single point of contact. The branch is open Monday to Saturday, with extended weekday hours to accommodate working clients.
Woking is situated approximately 20 miles southwest of London and is known for its family-friendly environment, green spaces, and cultural facilities including the New Victoria Theatre. The local property market spans from period homes to modern developments, with the branch handling transactions across a range of values and property types.