Fantastic service from Andy and the team! They couldn't have been more helpful and patient with all the questions we had a first time renters. I cannot recommend Sure Sales and Lettings enough to anyone needing their services!

Sure Sales and Lettings Hemel Hempstead has received consistently positive feedback from customers across both its sales and lettings operations. Reviewers repeatedly praise the team's responsiveness, professionalism, and knowledge of the local property market. Staff members including Rique, Andy, Tyneesha, and Anna are frequently highlighted for their patience, clear communication, and willingness to guide clients through each stage of the buying, selling, or renting process. Customers particularly appreciate the agency's ability to move transactions quickly whilst keeping them well informed, and many note that the team's approach feels less pushy than typical estate agents. First-time buyers and renters have found the support especially valuable, with several reviewers mentioning how the firm relieved their anxiety about unfamiliar processes.
The firm has built strong long-term relationships with clients, with one reviewer noting continuous five-star service since 2004. Across recent reviews, customers consistently describe their experience as smooth, stress-free, and professional, with particular commendation for the team's attention to detail and genuine commitment to matching clients with suitable properties rather than simply processing transactions. The agency's lettings team is also noted for their expertise in advising landlords on tenant suitability and market rates.
Occasionally Reviews May Be Duplicated On Different Sources
Fantastic service from Andy and the team! They couldn't have been more helpful and patient with all the questions we had a first time renters. I cannot recommend Sure Sales and Lettings enough to anyone needing their services!
That was fantastic experience, thanks for all the support ❤️👍🏻
Had an amazing experiance with Rique and the team. He and Holly pushed to get us a fast sale at the right price. Couldnt recommend them more.
Rique and Hollie have both been very hard at work selling my home always polite and kept me updated on all viewings, if you want to sell your home these are the people to speak to.
Very helpful, and super speedy responses. Hollie and Rique were very helpful and we got an offer put in and accepted within just a fee hours. Thank you to Sure Lettings and Sales for helping us get to our dream home!
Had a great experience with the Sales Manager Rique, was very professional, polite and knowledgeable whilst showing us around a property we were interested in. Thanks for the help and for following up after the viewing took place.
Rique is quick in delivering the service and sorting out the stuff.
The agent, Rique, was very professional and effectively answered all my questions. He was very knowledgeable and friendly. Offered to send lust of other properties that may suit my needs.
Tyneesha has been absolutely wonderful from start to finish. Friendly, caring, efficient and professional.
I am thrilled with our new home,
Many many thanks!
Rique was really lovely: not only did he listen to my needs, but he was not at all pushy like other estate agents. Would definitely work with him again!
Review 1/3 - Lettings Team
I never really write reviews, but felt I should for a fantastic Estate Agents business in Hemel Hempstead!!
I have received a 5 Star Service every time I have used the them since 2004 on Sales and Lettings and they have delivered and got the job done in a professional manner.
I wouldn't even consider looking at any other agents in Hemel Hempstead when it comes to sales or lettings.
The staff are extremely professional and know what they are doing and always a pleasure to speak with them when conducting business.
Keep up the good work team and look forward to more conversations in the near future!
Regards,
Jiten
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Review 2/3 - Lettings Team - Date: 04.04.18
Working with SURE Property Group at Hemel Hempstead, Hertforshire exceeded any of my expectations. As a landlord, I was not familiar with the terminology or the best process people to involve. Right away SURE Property Group were incredibly friendly and took time to sit down with my partner and I to determine what would be a good fit for us when renting our Property out. They even recommended the type of tenants in the local area that would be a good match our requirements, which we ended up using and greatly appreciated.
SURE Property Group were willing to meet us late in the evening to view our rental properties and put together the contracts within a couple days of our first meeting. They were very helpful in explaining the entire process and really relieved my stress level even though we were on a very tight timeframe. I truly believe they have the expertise and helped tremendously in achieving the market rates. I highly recommend Sure Property Group collectively!
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Review 3/3 - Sales Team - 24/07/26
I’ve had the pleasure of working with Rique and the Sure Sales team in Hemel on a number of property valuations, and I couldn’t be more impressed.
Their preparation, market understanding, and commitment to getting things right are clear from the moment they arrive. Rique is professional, personable, and extremely thorough, and the team consistently delivers a high standard of service.
If you need trusted advice, accurate valuations, and a team that genuinely works hard for you, Sure Sales Hemel is the place to go.
Always delivered!!!
Thanks and keep up the fab work all!!
Jiten
We had a fantastic experience working with Rique Cofie! From start to finish, he was professional, helpful, and always available to answer our questions. He made the whole process smooth and stress-free. We couldn't be happier with our new home and highly recommend Rique Cofie to anyone looking for a reliable agent!
My partner and I had the pleasure of meeting Rique Cofie from Sure Sales. We have been looking at a home to buy for quite some time and have dealt with a lot of estate agents. Majority of them have next to no knowledge of the property they are trying to sell and seem to rush you around the home so they can get on with the rest of their day. Dealing with Rique was a totally different experience. He had a fountain of knowledge about the home, He was patient with us and really built a personal relationship with us. Unfortunately the house we viewed wasn't for us but we hope to be able to find somewhere else which Rique manages. He is a true credit to any vender he is working for. 5*
Sure Sales and Lettings were absolutely brilliant when we were trying to find a home to rent. Andy was kind, patient with all our queries, and quick to respond which was vital when we needed a quick move. He made sure we were aware of every step and his help was invaluable. Thank you so much Andy!
Very swift and nicely done, Andy helped out greatly with me settling in and on a short notice.
I had a great experience my moving was fast and professional and promptly answered to all my inquiries. I highly recommend Andy
Andy has been an absolute gentleman. Right from the start. He organised the viewings and moved proceedings at a rapid pace. I've never experienced things move so fast with lettings agents. Things did slow down a bit later but that was also sorted out well by Andy. He was working hard during his days off too. Overall very impressed by this agency so far
I had a good experience viewing an apartment with Sure Sales and Lettings.
Andy was friendly, helpful, and answered all my questions. He made the viewing easy and explained everything clearly. Thank you, Andy!
We just received our keys for our new home by Andy!! Thank you for your services!
Andy was very helpful in guiding us through the process of acquiring our first rental property in the UK.
Lovely service. Was quick and easy to deal with. Tyneesha was really helpful and made sure the process of moving was smooth
First class customer service
We aim to deliver a first class customer experience, helping you through your home moving journey from one chapter to the next. We have been fortunate and privileged to have recently been awarded the best letting agent in Hemel Hempstead by The British Property Awards 2020/21.