Reputation Profile

Taylors Estate agent

4.2
Very Good
Based on 396 Reviews Discovered Online

Summary of Reviews

Taylors Estate agent has earned consistently strong praise from customers for its professional service, responsive communication, and willingness to go beyond standard practice. Reviewers repeatedly highlight the team's accessibility, efficiency in achieving sales, and ability to guide clients through complex transactions, including probate and chain management. Staff members including Julie Pritchard, Lizzie, Adam, and others are frequently named for their exceptional support and problem-solving, with many customers noting they felt genuinely cared for during what can be a stressful process. The firm has built loyalty through repeat business, with numerous reviewers returning to use the service multiple times over several years.

The vast majority of feedback reflects satisfaction with every stage from valuation through completion. Customers appreciate the clear, timely communication and the team's willingness to liaise with solicitors and coordinate viewings with care. One reviewer noted an initial experience of unhelpful service, though the manager's subsequent response resolved the concern to their satisfaction. Overall, Taylors Estate agent is recognised for combining professionalism with a friendly, family-business approach that clients find reassuring during property transactions.

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Susan Thomas
Susan Thomas

Taylor’s recently sold a property for me, the process together with the end to end experience, extremely efficient. I would not hesitate to recommend Taylors. Thank you team Brierley Hill.

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Daryl Aldis
Daryl Aldis

A big thanks to Taylor’s exceptional service from Jo who went from back and beyond to help us move a lot better she sorted out solicitors who were absolutely slow with no communication thanks Jo and team Daryl and Julie aldis

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Joanne McDermott
Joanne McDermott

Excellent from start to finish of selling our property. Amelia valued the property at £25,000 more than another Estate agent and sold it within 4 days. Jack emailed and contacted me weekly with an update of progress. Cannot fault the process from start to finish. Thank you

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Lorraine Holmes
Lorraine Holmes

Taylor’s have been absolutely amazing - just can’t recommend them enough !
Got my house on the market in less than a week , and several offers within days !
They have been responsive and professional throughout and kept track of progress and progress chased when necessary - all the staff have been fantastic , but a special shout out to Julie Pritchard ….. superstar !
Completing this week - so thank you everyone at Taylor’s Stourbridge x

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stephanie sinclaire
stephanie sinclaire

Friendly staff bit not very well placed as there is no parking

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David Garbutt
David Garbutt

A first class service. Professional in all dealings and always accessible. Achieved a property sale on our first viewing. Would strongly recommend.

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Paul Garbutt
Paul Garbutt

Taylors handled our house sale very professionally and communicated well throughout - our main contact was Julie Pritchard who went above and beyond - thank you

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Clare Smith
Clare Smith

This review is for Jack . Jack was selling my house I brought he was very helpful. He gave me weekly updates. He even helped me with some parts of the selling on My house if I didn’t know what to do .he was better than my estate agent. He tried to chase up my estate agent for me on a few occasions and also my solicitor. He was always there if I was worried or needed any help with anything I would definitely recommend Taylor’s estate agents in sedgley Jack is the one you need to go 2 he was very polite and helpful 10 out of 10 thanks Jack from Clare

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Adrian Powell
Adrian Powell

At all times Jak and his team were, professional, efficient, friendly and courteous.

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Olivia
Olivia

We had Jack from Taylor's team supporting with our property purchase and was very impressed with their professionalism and their service. Thank you once again!

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user5
user5

Absolutely fantastic estate agents! They went above and beyond with the sale of my house and buying my next. Ellie was fantastic and always communicated with me well with any updates. Liam was polite and friendly when he came out to value my property. They really do know what they are talking about when it comes to houses. Thank you to everyone at Taylors! You were amazing! By far the best estate agents in the area in my opinion

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Isa W
Isa W

Amelia was so helpful in the process of us buying our house especially as 1st time buyers. She explained everything with detail and never made us feel like we were asking too many questions. Amelia kept us updated every step of the way and never kept us waiting. Both Amelia and the Taylor’s team were absolutely brilliant and I would recommend anyone who is thinking of buying or selling to use Taylor’s estate agents!☺️

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Austini Linguini
Austini Linguini

Can’t recommend them enough! Sold through Taylor’s and honestly felt like I had someone I could actually trust

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David Baker
David Baker

My experience with with Taylors estate agents Stourbridge was fist class from the very first phone call right through to completion and beyond nothing was to much trouble for them helping me.when needed and keeping me well informed, everyone of the staff were helpful and cheerful giving 100% every time a special thanks to Julie P for always going that extra mile to solve any query or questions I had well done Stourbridge office 👏👏👏👏

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Corin Kelsey
Corin Kelsey

Big thank you to the team at Taylors Halesowen You found us two buyers early on who both offered over our asking price, which gave us a good dilemma. From that great result we were able to choose the right buyer for our home and from there the communications with your team were excellent. A big shout out to Fern Shilvock for her excellent customer service and communications. I have paid your bill knowing you guys were worth every penny. Thank you for getting us on our way to the coast!

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Terri griffiths
Terri griffiths

Taylor’s were fantastic from the initial valuation to completion. Communications were friendly and efficient with helpful feedback given following viewings. We purchased through Taylor’s initially and engaged them to sell the property with confidence that was well founded. Special thanks to Julie for all she did to support us.

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Sonia Grazier
Sonia Grazier

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Simon Smith
Simon Smith

Professional service throughout

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Adam Baker
Adam Baker

My family have used Taylors Stourbridge for several years. Just recently they have successfully sold our own property.
Throughout the whole process everyone who was involved was both professional and efficient . I would have no problem to recommend this agency as their friendly and family business approach makes the selling process a lot less stressful. I would definitely use Taylors Stourbridge again .

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Darren Wood
Darren Wood

We have previously used Taylor's estate agents to sell a couple of properties so had no hesitation in using their services again when we needed to sell our current property. From valuation to completion, nothing was too much trouble. The staff are always friendly and have always come back to us promptly when asking questions. I would have no hesitation in recommending them or using them again in the future.

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Richard holden
Richard holden

would highly recommend Taylors Estate agency and the team at the Stourbridge office . Throughout the process, they were professional, knowledgeable, and extremely helpful. Communication was excellent from start to finish, and they kept me informed at every stage. They also work very well with the local solicitors which helps immensely

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Jake Wright
Jake Wright

Amelia gave me fantastic service ! She is a credit to the agency and a credit to Taylor’s ! ☺️

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Ali Ineson
Ali Ineson

Taylor’s sold 3 properties for me over the last 18 months, I don’t live in The Midlands and needed to completely rely on Julie Pritchard and her team. They were quite simply outstanding, professional and efficient, nothing was too much trouble, working tirelessly in what was a difficult time involving probate and Powers of Attorney, just the best!

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hannah creamer
hannah creamer

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About Taylors Estate agent

Moving home can be stressful. We help reduce any stress by giving friendly, helpful and professional advice. We are on YOUR side. We work for YOU.

We have good knowledge of the local area, so we know what’s happening with the property market. That’s vital to help you get the best result for your property – whether you are selling or letting. We have over 35 years of experience in this area. This means we can ensure we do everything right to help you sell or let your property as quickly and easily as possible.

An agent can market your property in many ways. Cutting back on advertising can reduce the effectiveness of the marketing, which can increase the time taken to sell. At Taylors, we ensure maximum coverage and impact.

Our company follows the code of conduct required by the primary regulators, is regulated by the RICS, and has many members registered with Propertymark.

There is significant variation in how estate agents and letting agents market a property. Often, presentation is compromised due to the cost of promotion, yet this can also compromise the length of time it may take to find a buyer and the price achieved. When selling, it is vital that detail, coverage, and quality are embraced. At Taylors, we do precisely that. We provide a comprehensive marketing solution using the latest technology.