Reputation Profile

TAUK Michael Mason

4.9Verified
Excellent
Based on 2201 Reviews Discovered Online

Summary of Reviews

Michael Mason at The Agency UK consistently receives praise for his responsiveness, personal attention, and proactive approach to both buying and selling properties. Reviewers highlight his excellent communication, willingness to go beyond typical estate agent duties, and ability to navigate complex transactions and chain issues. His professional photography, local market knowledge, and hands-on involvement throughout the process are frequently mentioned as standout strengths. The independent, one-to-one nature of working with a sole agent rather than a larger chain is repeatedly cited as a significant advantage, with clients appreciating that they deal directly with Michael from start to finish.

Across numerous transactions, Michael has earned recognition for securing strong prices, completing sales quickly, and maintaining calm, supportive communication even when complications arise. First-time buyers particularly value his patience and guidance, while repeat clients demonstrate strong loyalty. His availability outside standard hours and prompt responses to queries are consistent themes. The reviews reflect a track record of delivering professional, thorough service that clients describe as stress-free and seamless, with many stating they would readily recommend him or use his services again.

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Shahzad S
Shahzad S

Michael was fantastic from start to end in selling our home recently in Milton Keynes. From solid Marketing, customer focussed approach and using his local knowledge, it really made a difference to not only enabling the sale but also finding viable options to go with. He was happy to go the extra mile when parts of the process were not going to plan or timeline by pushing various parties to unblock issues and getting us over the line. Highly recommended.

Posted on Google
Brad Taylor
Brad Taylor

Michael did a fantastic job selling my home. Rather than just going through the motions, he took the time to understand what I loved about the house and the photos he took himself were fantastic.
His communication was excellent from start to finish. Because he operates as a sole agent, I had the huge benefit of working directly with him the entire time. There was no getting passed around from person to person like you often experience with the larger chain estate agents.
If I ever move again I know who I’ll be using to help me sell!

Posted on Google
antonietta moch
antonietta moch

Excellent five star service from start to finish.
Michael has been incredibly helpful and importantly supportive throughout the process of my mums move. Almost there but wanted to review now because it is the whole journey and now feels right to share our feedback.
I/we Highly recommend Michael and TAUK

Thank you.

Posted on Google
Tom Harrison
Tom Harrison

Michael was fantastic throughout our whole purchase process! From initial viewings it was obvious the time he’d taken to get to know the house and the sellers. Michael was very knowledgable, answering all our questions right away or following up quickly with the owners.

Even once our offer was accepted he remained in close contact with us all the way up to exchange, keeping us updated on progress and chasing to keep things moving, which was very much appreciated!

Super friendly, very professional, we would definitely recommend using his services.

Posted on Google
Eloise Connolly
Eloise Connolly

Michael recently helped us with finding our first home and he was fantastic throughout. From our first viewing up until completion he’s been very responsive and helpful, even on weekends and out of hours. I’d happily recommend Michael to anyone looking for a home in the Milton Keynes area 😊

Posted on Google
cathleen erlwanger
cathleen erlwanger

Michael Mason provided a highly professional and friendly service throughout my purchase. Although he was acting for the seller, he was consistently helpful and informative, responding to all communications promptly. As a first‑time buyer, I found his support invaluable and greatly appreciated his clear and timely guidance. I would confidently recommend him.

Posted on Google
Charade Ibbotson
Charade Ibbotson

Michael was very professional, friendly and sold my property always keeping me up to date. Nothing was too much trouble, highly recommended. Excellent service.

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Carey allen
Carey allen

I can highly recommend Michael Mason at The Agency UK, he has been thorough and helpful all the way through our sale and purchase. Dealing with one person that handles all the communication between ourselves and sellers and purchaser has been invaluable. Rather than dealing with a number of different people Michael ensures that he is the one port of call. He is very available so queries are answered quickly and efficiently. Michael has dealt with all the viewings, we did not have to be present in the house. Michael has dealt with all of the photography and even retaken photos on a more sunny day to ensure maximum impact. He has always been approachable and friendly ensuring we were comfortable and happy at every point in the process. His personable attitude combined with his knowledge and professionalism has really impressed us and has been a refreshing change from the multi person large High St agency experience. I would recommend anyone thinking of selling or buying to talk to Michael, you wont regret it, we havent.

Posted on Google
Joby Solomon
Joby Solomon

Michael has been excellent from the moment we sent an enquiry on one of the properties he is selling. He promptly responded and got us a viewing the very next day. We found Michael was very knowledgeable on the property and surrounding area, and we both found him extremely welcoming. He has kept us in the loop since we put an offer in on the property, and is helping the process along very well.
I will definitely be keeping Michael in mind if we ever come to sell our new property!

Posted on Google
Rob Dowe
Rob Dowe

Michael was absolutely fantastic throughout the sale of our house.

We had previously tried to sell the property. We had reached the final stages before the sale collapsed due to issues elsewhere in the chain. Because of that experience, we knew how stressful and unpredictable the process could be. Despite this, Michael stayed consistently positive, proactive, and supportive from start to finish.

Our eventual buyers were extremely demanding and often requested additional checks and work on short notice. Michael was instrumental in helping us navigate this. He quickly found the right trades and people to get things sorted in very tight timeframes, which kept the sale moving when it could easily have stalled.

What really stood out was how much Michael stepped in to help beyond what you would normally expect from an estate agent. In several cases, he helped chase and coordinate tasks that should really have been handled by our solicitor, who, unfortunately, was not very helpful. Without Michael’s effort and persistence, I genuinely think the sale would have been far more difficult.

Professional, patient, and incredibly helpful throughout the entire process. I would not hesitate to recommend Michael to anyone looking to sell their home.

Posted on Google
Cookie Hunter
Cookie Hunter

5 star review from me. Michael helped me sell my flat in Milton Keynes. Took great pictures and got a good price for my property. He was always honest and down to earth through the whole process. Although there were some chaos where both seller and buyer pulled out from the chain but he didn't give up, found another buyer within 2 days. My second buyer picked a bad solicitor but luckily Michael was keep pushing them to get everything sorted. He recommended a great solicitor to me and I have to say I wasn't disappointed. Amazing service both from Michael and his choice of solicitor. If I have to sell my new house, I will 100% choose him to do it for me. I would highly recommend him as your estate agent. You will not regret it. Thank you Michael.

Posted on Google
James Hunter
James Hunter

Great service, highly recommend

Posted on Google
linsey Pryde
linsey Pryde

Really pleased with Michael’s work. Very thorough and attention to detail. Communication is great with follow up following viewings.

Posted on Google
Manyi Chong
Manyi Chong

We were so lucky to have Michael as our agent. He’s very professional, responsible and always willing to help. He dealt with every issue patiently and made the whole purchase process really smooth.

Posted on Google
Pradeep Sahoo
Pradeep Sahoo

Michael has been instrumental in getting our house sale completed. He was very professional and organised in showing the house, communication, negotiating with buyers and getting it done. We had an issue where the first buyer pulled out of the sale and the chain could have collapsed, but Michael persisted and got us another buyer to keep the chain and get us to our dream home. Highly recommended.

Posted on Google
Fanta Ola
Fanta Ola

Michael is a gem. Found the perfect house and somehow kept me calm the whole time being my first time buying a house, Not sure how he did it, but Michael made the whole house thing actually enjoyable. He responded to my texts really quickly and doesn't mind me asking too much questions.

Posted on Google
Teodor Ciripescu
Teodor Ciripescu

Michael was brilliant throughout our house purchase. He always got back to us quickly, kept us updated without us having to chase, and was really flexible around our schedule. It just made the whole process a lot less stressful, and we really appreciated how easy he was to deal with. Thanks again, Michael!

Posted on Google
Joanna King
Joanna King

Why did I choose Michael to sell my home? Because he isn’t your run-of-the-mill agent – the kind who overinflates prices, makes empty promises, and leaves your house sitting on the market while they chase the next deal.

If you want someone who genuinely cares about selling your much-loved home so you can move on to your next adventure, Michael is the agent for you.

Independent (no corporate chain)
Caring
Straight-talking
An excellent communicator
Adaptable to the seller’s needs and situation

Highly recommended.

Thank you, Michael, for making our journey seamless – it’s been an absolute pleasure working with you.

Joanna

Posted on Google
Brenda Lovell
Brenda Lovell

Michael was recommended to me by friends and I have no hesitation in recommending him myself to anyone looking to sell their property. He provided an excellent, professional and quality service. He kept me updated at every stage of the sale and made what could have been a stressful time as easy as possible for me. I can't thank him enough.

Posted on Google
Michelle Lamb
Michelle Lamb

Michael was professional, thorough and helpful through the whole process.

Posted on Google
Ufuoma Ilaya
Ufuoma Ilaya

The Agency UK (Michael Mason) was splendid with our property sale. Great delivery, timely, reassuring, good customer service, great communication with regular updates on progress. very friendly and professional. I would recommend TAUK for your next move.

Posted on Google
Gary Viner
Gary Viner

Mike’s exceptional work in selling our house deserves nothing but the highest praise. From our very first interaction, Mike demonstrated expertise in the local market and provided valuable insight that informed our listing strategy. His passion and dedication to his work were evident throughout the selling process, which gave me confidence in the outcome.

I appreciated Mike’s proactive communication, keeping us informed every step of the way. He went above and beyond in handling all aspects of the sale. Mike’s professionalism, commitment, and attention to detail ensured everything went smoothly, and he secured a fantastic result for us in a short amount of time.

We wholeheartedly recommend Mike to anyone looking for an estate agent who will exceed expectations and deliver exceptional results. His expertise, knowledge, and warm demeanor make him a pleasure to work with. Thank you, Mike, for making our selling experience stress-free and successful!

Posted on Google
Aimee Cleary
Aimee Cleary

We worked with Michael when purchasing one of his properties. He was efficient in all aspects from viewings, offer communication and the process of purchasing the property.

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Karthick Sukumaran
Karthick Sukumaran

Michael was fantastic from start to finish. He sold our house in just two weeks, much faster than we expected — and achieved the full asking price! He’s friendly, always available, and gives that rare personal 1-to-1 touch. He managed expectations really well and followed up throughout to ensure everything went smoothly. The photos he took were beautiful — we’re keeping them as a memory. Truly hardworking, reliable, and we highly recommend him.

Posted on Google

About TAUK Michael Mason

Estate Agents in Milton Keynes. Our personal and bespoke estate agency service is brought to you by Michael Mason. Helping people move locally since 2012. If you are considering selling your home, reach out to Michael for an in-home valuation.