Balgores Brentwood has earned consistently strong praise from customers for its professional service, responsive communication, and efficient handling of property transactions. Reviewers repeatedly highlight the team's proactive approach to keeping sales moving through chains, with particular commendation for staff members including Joe, Michael, Jamie, and Luke. Customers emphasise the firm's honesty in valuations, willingness to answer questions at every stage, and availability to support clients throughout the buying and selling process. Many note that properties sold quickly after listing, and several first-time buyers have commented on how the team made what can be a stressful experience straightforward and reassuring.
The firm's strengths centre on its combination of efficiency and personal attention. Reviewers describe the team as going above and beyond their duties, remaining positive through complex or challenging transactions, and maintaining regular contact with clients even when there is little new to report. A number of customers have returned to use Balgores for subsequent property moves, and several have recommended the agency to friends and family. The service extends beyond sales to include lettings and mortgage advice, with clients praising the same standards of professionalism and care across these areas.
ⓘ Occasionally Reviews May Be Duplicated On Different Sources
Ken
★★★★★
We have just purchased our family’s first home through Balgores, and there is a good reason why they are an award-winning estate agent.
From start to finish, they provided an exceptional level of service and handled every detail professionally and efficiently. A special thank you to Michael, whose professionalism, dedication and excellent communication helped coordinate matters with the seller and ensured the entire process progressed as smoothly as possible.
We are truly grateful to Michael and his team for all their hard work and support throughout our purchase. I highly recommend Balgores to anyone looking to buy or sell a property in the Brentwood area.😊👍👍👍
Andrew Cray
★★★★★
I used Balgores to sell my flat and was extremely happy and satisfied with their service. All staff I spoke to during the sale were very helpful and professional and Michael in particular went above and beyond in keeping me updated and making himself available at anytime to answer any queries I had.
Overall I had a very positive experience with Balgores in Brentwood and will definitely use them again in the future.
Seb Deery
★★★★★
I could not recommend Balgores Hayes highly enough. From initially listing my property through to exchange, the team sold my property within a couple of weeks of listing and we exchanged 3 months later, with every step of the process extremely well supported through excellent communication. Thank you so much to Joe, Millie, Mike, Billy and the rest of the team.
Helen Holding
★★★★★
We used Balgores Brentwood to sell our house and we definitely made the right choice of estate agents! From start to finish, the service from Joe, Jamie and the whole team was fantastic, the house sold very quickly, communication was fantastic and they kept us updated regularly with progress of the whole chain, chasing often to keep things moving. A massive thank you to them all and I wouldn't hesitate to highly recommend them!
Gaynor Fisher
★★★★★
I’ve been in the property industry for 40 years so when it comes to selling your own home, you know what you are looking for.
Joe Hayes is and has always been very professional, he does what he says he is going to do.
Honesty is key, there is no point telling you an inflated sale price, you are just wasting everyone’s time.
Great communication, a driven mindset and the best selling agent in Brentwood.
I would highly recommend the Brentwood team.
Under offer within 10 days and we have now exchanged contracts.
Balgores’s should be renamed Balglorys 🥳
J S
★★★★★
I used Balgores to handle the sale of my nan’s property while acting as Power of Attorney and honestly couldn’t fault them. The house sold very, very quickly and at a price we were happy with.
Massive thanks to Joe and Luke for everything throughout the process. Always at the end of the phone if we needed anything and kept everything moving smoothly from start to finish. Explained everything we needed to know at every step and happy to answer all our questions - communication from both Luke and Joe was fantastic. From the first meeting with Joe, I knew I wanted to use Balgores. You can be assured you’re in safe hands as he very clearly believes in what he does and fully delivers on it. Would highly recommend. Thanks again!
SteadmanBros Gaming
★★★★★
Balgores Hayes has been brilliant from start to finish.
Billy showed us round multiple viewings and organised them to fit our availability.
He was also great and responsive during the biding stage, making a stressful time go smoothly. Balgores staff were excellent in the sales progression stage, with Joe keep things moving at a pace. Highly recommend
Michelle English
★★★★☆
Not been there
Charlotte Sampson
★★★★★
This is the second property I have sold with Michael at Balgores, he and the team are always helpful and we’re always on hand to answer questions and ensured a smooth transition for all parties! I have experience with other estate agents and Balgores are by far the most active and professional for the start to end of the sale. Thank you again ☺️
L
Leigh Tomlinson
★★★★★
From start to finish Balgores Joe and Jamie and the rest of the team have been brilliant. They have done everything they can to make the process less painful.!! Very efficient, call back straight away. Absolutely fantastic
Carla Letchford
★★★★★
Michael was fantastic to work with from start to finish and seamlessly managed the entire process end to end to ensure everything kept moving. To be honest, the whole team were fantastic to work with and I would highly recommend them - thanks again!
Stef
★★★★★
Excellent service from Michael at Balgores. Super efficient and took all the stress out of it all by being the middle man between solicitors. Really quick and smooth sale. Would highly recommend.
philip fry
★★★★★
Balgores wasn’t my first choice as other agents had promised me a dedicated service at less cost which was not forthcoming.
Moving to Michael K and team was a refreshing change.
My sale was handled with speed, energy and excellent feedback throughout.
I felt that Michael and his team were on my side and I received timely, accurate and good advice when needed.
A lot of effort was put in by Michael and the whole team in getting a difficult sale over the line.
The little extra I paid in comparison with other agents was well worth the difference and I cannot recommend them highly enough.
Thank you. Balgores.
Kelly Irving
★★★★★
I just want to say a big thank you to the team at balgores in Brentwood, Jamie in particular for supporting the sale of a home.
They were always professional and guaranteed me a smooth sale and thats exactly what they delivered.
I will definitely work with them again and recommend to anyone that needs it.
5***** service ✨️
Thank you 😊
George Rothwell
★★★★★
A huge thank you to Michael and the rest of the team. Even in a chain we’ve exchanged very quickly, all down to Michael chasing everyone up and keeping on top of it all. Thanks Michael!
Cameron Macedo
★★★★★
Fantastic experience with Balgores Hayes from start to finish Joe Hayes and his team got the job done smoothly and efficiently very grateful will definitely use Balgores Hayes in the future and highly recommend if you want a professional experience. Thank you all .
F
Fiammetta
★★★★★
I have had the pleasure to be Jamie’s client and my experience was extremely positive. Jamie was always very supportive and helpful to us and we were always able to get along very quickly to him and any matters was involved. We were first time buyers and Jamie and his team made this process extremely easy I cannot recommend him enough to anyone!!!!
Sally Peacock
★★★★★
We sold 2 properties through Balgores
Great service from the start with Joe and all the team have been extremely helpful throughout the whole process. Big thanks to Luke
Highly recommend !!
S
Steph Thompson
★★★★★
An amazing team first service so helpful and friendly.
Ben Kettner
★★★★★
Michael and the team supported us recently when buying our first house. They were really excellent. Patient with all our queries and always going the extra mile for us. Thank you guys for helping us settle in our new home!
E Blenman
★★★★★
Always helpful, Always willing to offer a solution (especially Joe) would highly recommend in your property journey, nothing was ever too much.
Keeley Howard
★★★★★
We used Balgores when we sold our last house so it was a no brainer for us to use them again. The service Joe, Jamie and the whole team provide is one that all estate agents should aspire to. Our sale was an emotional one but was dealt with sensitively, and we always felt like we were in safe hands. I would have no hesitation to recommend using this company.
neil cain
★★★★★
Great experience with Balgores on my recent sale , very professional and pro-active, always on top of the sale making sure everyone was pushing in the right direction.
Couldn't recommend more.
Thomas Elias Elanjithara
★★★★★
Great service with the sales. Billy was very professional and helpful. Great communication, they managed to find the right buyer and followed up the process closely , resulting in a seamless sale process. Highly recommend
About Balgores Brentwood
Balgores Hayes is a multi-award-winning, family-owned estate agency serving Brentwood and surrounding Essex areas since 2002. Headed by Director Paul Hayes MNAEA and Branch Manager Joe Hayes MNAEA, the team brings decades of combined experience and unparalleled knowledge of the local property market. As PropertyMark members with Level 4 qualified directors and Ombudsman for Estate Agents accreditation, Balgores maintains the highest standards of professionalism and customer service.
The Brentwood branch offers comprehensive property services including sales, lettings, and mortgage advice from a professional, open-plan office in the town centre. The team specialises in matching buyers and sellers with transparent pricing, no hidden fees, and flexible arrangements including virtual viewings, home visits, and phone consultations. Regular updates and fixed marketing schedules ensure clients know exactly what to expect throughout the transaction process.
With substantial expertise in the lettings market, Balgores provides buy-to-let investors with superior local knowledge, including information on property developments, investment trends, and transport links. The branch's experienced lettings team has been personally mentored by Branch Director Paul Hayes, bringing a distinctive passion for the Brentwood property market that sets them apart from competitors.