Despite the major challenges of dealing with Notting Hill Genesis and the leasehold conveyancing on the buyers side I found that Graeme and his team showed true patience and persistence when selling this property, would recommend.

Brinkleys Putney has earned strong recognition for its responsiveness, professionalism, and personalised service across buying, selling, and letting. Reviewers consistently praise the team's patience and communication, particularly highlighting staff members such as Tom Worrall, Graeme, James, and Priya for going above and beyond, whether managing complex transactions, handling first-time buyers, or supporting clients through setbacks. The firm is noted for its efficiency in progressing sales quickly, its thorough knowledge of the local market, and its ability to make what can be a stressful process considerably less so. Clients appreciate the team's genuine care and willingness to accommodate individual needs, from providing property video walkthroughs to delivering keys personally when required.
One reviewer raised concerns about property management responsiveness and communication consistency, though this appears isolated among the broader feedback. Across the majority of recent reviews, Brinkleys Putney is recognised as a reliable and professional service that stands out within the estate agency sector, with clients expressing strong willingness to recommend the firm and return for future transactions.
Occasionally Reviews May Be Duplicated On Different Sources
Despite the major challenges of dealing with Notting Hill Genesis and the leasehold conveyancing on the buyers side I found that Graeme and his team showed true patience and persistence when selling this property, would recommend.
I can't thank Tom Worrall enough for helping me sell my flat. I've dealt with a fair few estate agents, and Tom was honestly in a league of his own.
Unfortunately, the first sale fell through, through no fault of Brinkleys, but Tom managed to find another buyer within a few weeks, if not sooner. It was a really stressful time, but he kept things moving and always kept me in the loop.
I'll admit I was quite a high-maintenance and sent a lot of messages asking for updates, but Tom was always patient, quick to respond, and never made me feel like I was a bother. He was reassuring throughout the whole process, and I always felt like he genuinely cared about getting the sale through.
I really can't thank him enough for everything he did. I'd happily recommend Tom and the team at Brinkleys to anyone looking to sell their home.
Great service and very helpful staff
I’ve always received great service from Brinkleys ! Highly recommend.
Graeme and his team at Brinkley’s are very experienced in property sales. They successfully sold my flat in two months. Also, they were very friendly and supportive to clients.
Started as a tenant and ended up buying my flat through Brinkleys. They made the whole thing really smooth, always quick to respond. Would definitely recommend.
I would highly recommend this estate agent to anyone looking to buy, sell, or rent. A truly reliable and professional service from start to finish.
Love this company, very nice and understanding staff! Definitely recommend.
This agency has been so helpful, professional and patient through every step of the way. Couldn't recommend a better team. Thanks a lot!!
Graeme is a standout professional. Over the years, I’ve found him to be consistently thorough, honest, and dedicated to his clients. He and his team operate at a level far above the standard estate agency—I couldn't recommend them more.
Really appreciated Tom Worral’s handling of the whole sale. He was professional and went above and beyond at every stage. Very helpful as a first time buyer buying a tricky property! Thanks Tom and Brinkleys!
Brinkleys have always been very professional yet always extremely personable and genuine. A pleasure to have, and continue to work with, I’d highly recommend their services.
I would thoroughly recommend Brinkley’s after dealing with them over the past few years. The team there are fantastic and have always been extremely responsive and friendly.
My experience with Brinkleys has been 💯 there time keeping overall service and the staff have been great took all that stress away, made it so much easier for myself would recommend them 💯
I had a great experience with Brinkleys and would highly recommend !
Very good experience with Brinkleys Estate Agents; Priya showed around a property and advised well.
Just to say a big apology for how long it's taken, but a warm thanks and massive gratitude to Tom Worrall who was a truly fantastic estate agent, helped me find my new place with such a relaxed and friendly attitude. He was incredibly knowledgeable and so understanding throughout the whole process. Feel grateful to have met Tom.
James was fantastic to work with on my property purchase - professional, measured, responsive and dealt with things quickly. Also being patient while taking several enquiring phonecalls from my Dad who was helping with the move! Would definitely recommend and use again. Thanks James
So grateful to Graeme and the team. Excellent advice and guidance throughout the process . This was such a relief after having a very disappointing experience with another agent.
Got the house under offer quickly and got us through a tricky market with confidence and regular communication.
I would highly recommend Brinkleys .
James did a great job helping us sell our flat. He was professional, responsive and kept us updated throughout. The process went smoothly overall and we appreciated his support – we’d happily recommend him.
I recently purchased my home through Brinkley Estate Agents, and I had an excellent experience working with James. From start to finish, he was professional, responsive, and extremely helpful. He always answered my calls promptly and dealt with any matters quickly and smoothly. The entire transaction was handled efficiently, making the buying process stress-free. Highly recommended.
I had a really positive experience working with Tom at Brinkleys during my recent purchase. He showed me around the property on four separate occasions, always taking the time to answer questions and make sure I felt confident at every stage.
Tom was consistently prompt in responding to texts, emails, and calls, which made the whole process much less stressful. At my request, he even created a full video walkthrough of the property so I could review everything again in my own time.
On completion day, when I wasn’t well enough to collect the keys myself, he very kindly dropped them off at my current home — something I really appreciated.
Tom is friendly, professional, and clearly committed to great service. I’m very happy with how he managed the purchase and wouldn’t hesitate to recommend him.
I bought a flat through Tom Worrall. He was very prompt and helpful. Many thanks!
Tom was great from the first viewing to helping us post sale. He is a great asset to the team and made buying our first home as stress free as it could be.
Brinkleys is an independent, trusted estate and letting agent established in 2006, with one of the largest market shares in South West London. Based at 212 Upper Richmond Road, the Putney branch serves the local community with comprehensive property services including sales, lettings, property management, and free valuations. The team combines deep local expertise with professional credentials as ARLA Propertymark members.
Putney offers an exceptional blend of riverside living and suburban charm, with excellent transport links to Central London, quality schools, and access to open spaces including Putney Heath, Wimbledon Common, and Richmond Park. The area features a diverse property mix from Georgian and Victorian homes to modern flats, attracting families and professionals seeking a balanced lifestyle. Brinkleys' experienced team understands the local market and is committed to finding the right home for every client.