Fenn Wright

Thank you David, Georgia and all the staff. My property sold within 3 views! Very happy!

I would like to share my positive feedback about the way Mel Rowlands who is a Property Manager at the Stanway office has been managing any issues with the property I am renting via Fenn Wright.

Whenever, I have had an issue, Mel has ensured that the issues are handled promptly. After I get an automated formal notification of complaint - I get a follow-up acknowledgement.

There is also a follow-up either by a call or email or a sms to confirm if the issue has been dealt with. This is reassuring.
Whenever, there have been delays from the contractor assigned to the repair – Mel has followed up with me and tried her best to expedite the repair by following-up with the contractor, and then updating me.

Whenever – there has been an issue (like the recent one with a door) – Mel has ensured that the right contractor was assigned, after the initial contractor did not do the complete job. Mel followed up with the next contractor and got the contractor to fix the issue with door.

Overall, I am very satisfied with the way the Mel has handled any issues that I have had.

Matt from Fenn Wright in Sudbury came out to visit our property for a valuation and was most courteous and professional. He took care in taking photographs and was meticulous and thorough in his work. I have had conversations with most of the staff at Fenn Wright and they are all very friendly and approachable. I would not have any hesitation in recommending their estate agency service to any prospective sellers as they will do their very best to deliver an outstanding service. Thank you very much Matt for your help :)

Thank you Charley and the team. Excellent service. Excellent communication about what was happening along the way, and so often, going above and beyond, to get things sorted to move things forward. Best estate agent in Felixstowe. Exceptional service.

Thank you Chris and Josh for your prompt efficiency and help with the recent sale of our house, it is very much appreciated!

Scott was very professional and helpful and provided great customer service.

We've just sold our house and bought our new house through Fenn Wright in Felixstowe, and they have been absolutely brilliant! Our main contact has been Charley, who has been so on the ball and efficient, knowing exactly what we were looking for and dealing with everything so smoothly! Nothing has been too much trouble and she has dealt with any obstacle with ease.

We went on the market end of January, accepted an offer end of March, and moved the end of April!

As well as Charley we've dealt with Ruby, Jazmin and Sienna, and they've all been super helpful and professional.

We can't thank you enough!

Cannot recommend this team enough. As a first time buyer, the process can be a little daunting, but the team here always were there to sort any issues or answer any questions. We were regularly kept informed and the overall service provided was great. Through my multiple emails, calls and questions there was always someone there to answer me and help us along the way.

Outstanding service from start to finish. We recently sold our home through Fenn Wright Chelmsford and could not be happier with the experience.

The whole team were professional, proactive, honest and supportive throughout what can be a very stressful process. Communication was excellent at every stage, with regular updates, quick responses and genuine care shown from day one.

A special thank you to Josh, Scott and the team for working so hard to secure the right buyer and for keeping everything moving smoothly. Their advice, reassurance and dedication made a huge difference to us.

They achieved a successful sale for our property and made the entire experience feel far easier than we expected.

We would highly recommend Fenn Wright Chelmsford to anyone looking to sell or buy a home. First class service and a fantastic team.

We have had excellent service. The staff have been very polite, have kept us fully informed and answered any queries immediately. It has been a pleasure dealing with them.

The team at Fenn Wright were a pleasure to deal with. They were attentive, quick to respond, and so friendly, making our home buying process much smoother and (almost) stress free. We had various unexpected challenges along the way but their support truly made a difference. Thank you to both Rachel and Jamie for all their help! Would highly recommend both ladies!

Fenn Wright were excellent from start to finish; from initially showing a positive and enthusiastic approach to selling our property, through helping with viewings, to chasing all the way to completion. Special thanks to Georgia who has been amazing throughout.

Fenn Wright Witham were fantastic agents. They were the agents for the property we were purchasing. Georgia dealt with our chain and i couldn't have asked for a better person. She kept us up to date every week on the progress providing clear emails with all the status' of the properties in the chain. She was very forward thinking, caring and friendly. She was always there to support us and provide help where needed. It would have been a much slower move, if Georgia wasn't on the case!

Excellent customer service from start to finish, was kept informed of any issues and updated at each stage of the process. Would highly recommend Fenn Wright

Phil was outstanding! Any person that deals with him will find their dream home! That is what he had done for us! He was always a call away! And he had all the answers to our questions! The process to buying our dream home was so smooth and easy with Phil! I definitely recommend him!

Super happy with Phil!! He matched my family with our dream home!! The buying process was so smooth! We completed in less than 3 months!! Super happy!!!

I had an excellent experience buying my first home with my partner with Fenn Wright Stanway branch. The whole team was really kind and professional throughout, and super helpful and generous with their time considering it was our first time buying any kind of property and we were new to it all. Kirsty was especially professional, super warm and friendly, and always called each week to give you a detailed update on where you were at with the purchase journey. I couldn't recommend them enough!

A big thank you to the team at Fenn Wright in Chelmsford!
Firstly we used Fenn Wright to sell our property. The marketing was excellent and we were very pleased with the photos that Daniel took. Our house sold on the first day it went on the market and the team were very efficient in dealing with the offers made and keeping us in the loop at all times.
The property we purchased was also with Fenn Wright, once again we were impressed when shown around by the team and felt we could trust their advice.
We would certainly recommend Fenn Wright to anyone who is thinking of putting their house on the market.

At the beginning I made it very clear to all the estate agents that visited and valued the house, my negative opinions (putting it politely) of estate agents based on past of experience of them doing very little and being purely reactive for a great deal of money. When we asked Fenn Wright to look after the sale, I asked them to prove me wrong and I am pleased to say they did!

Proactive, clear communications, actually conducting and leading the viewings and wise enough to reduce the price when I suggested it was a little high.

The final phase with the support of Sales Progressors worked well and smoothly and at no stage did I feel like I did not know what was happening.

Credit where credit is due, Georgia and the team did a good job.

Excellent service from Fennwright — truly top-notch. Kirsty, Adam and the team were incredibly helpful and supported us every step of the way. Thank you very much.

We were so.happy with the customer care from all the staff at Fenn Wright, especially from Kirsty and Adam. We are delighted with our new purchase and relocation from London.

I received a really efficient service from beginning to end. Kirsty King was amazing at chasing everyone in the chain and keeping me updated.

I found Fenn Wright to be diligent, transparent and communication was faultless. I was never once let down with a call back and Kirsty at Stanway in particular is the best estate agent I’ve ever dealt with. All the staff are friendly and professional. Although I hope not to move house again, I wouldn’t go anywhere else if I do.

Mel and her colleagues are highly professional, and it has been a pleasure dealing with them. The service they provide is both efficient and effective. I would highly recommend them.