HoldenCopley Hucknall has built a strong reputation for responsive communication and professional service throughout the property transaction process. Reviewers consistently praise the team's accessibility, with particular recognition for sales progressors including Melissa, Jasmine, Lianna Vocaturo and Ilsadin Skenderaj, who are frequently highlighted for their efficiency, patience and willingness to explain complex processes clearly. First-time buyers particularly appreciate the supportive approach, noting that staff take time to answer questions without hesitation and keep clients informed at every stage. The firm's ability to navigate obstacles and maintain calm professionalism during stressful transactions is a recurring theme, with many clients expressing gratitude for going "above and beyond" expectations.
The vast majority of recent reviews reflect highly positive experiences, with clients reporting smooth transactions from viewing through to completion. One reviewer raised concerns about responsiveness to viewing enquiries and communication gaps, though this represents a minority perspective among the feedback received. Overall, HoldenCopley Hucknall is recognised as a reliable choice for both buyers and sellers seeking clear communication and dedicated support throughout the property process.
ⓘ Occasionally Reviews May Be Duplicated On Different Sources
Ali Dobson
★★★★★
Brilliant estate agents. They've kept me informed the whole the way through selling our house with regular phone calls and emails. Leah especially has made me feel very at ease with the whole process, although the whole team have been excellent. Would highly recommend!!!!
Sandy Mudhar
★★★★★
Holden Copley and in particular Luke Sanders was extremely helpful, with getting my sale through to completion. Communication was excellent and they were very supportive throughout the transaction. I shall be recommending them to friends and family.
Tilly
★★★★★
We can't thank everyone at the Hucknall
HoldenCopley branch enough for making our first home-buying experience such a positive one.
From organising our very first viewing right through to completion, the whole team went above and beyond, and we genuinely couldn't have asked for a better estate agent to guide us through the process.
As first-time buyers, the whole experience felt quite overwhelming and intimidating at the start, but everyone at HoldenCopley made it so much easier. A special thank you to Ilsadin, Sarah and Eileen, who were incredibly supportive, patient and professional throughout. From the initial viewing to getting our offer accepted and communicating everything with the sellers, they were always happy to answer our questions, explain each step clearly, and were easy to get hold of whenever we needed reassurance.
A huge thank you also to our sales progressor, Karen, who was outstanding. She was professional, efficient and communicated exceptionally well throughout the entire process. Karen kept us updated every step of the way and really put our minds at ease, especially during those inevitable first-time buyer worries.
We'd also like to give a special mention to Andrew, who very kindly extended our final viewing so we had enough time to take all our measurements. It was such a thoughtful gesture and really demonstrated the excellent level of customer service the team provides.
Being a first-time buyer is naturally daunting when you're unfamiliar with the house-buying process, but HoldenCopley made everything feel far more seamless than we ever expected. They took the time to explain things clearly, answered all of our questions (even the very basic ones!) without hesitation, and supported us from start to finish.
Thank you to everyone at the Hucknall branch for going above and beyond. Me and my partner Louis are beyond grateful for all of your hard work and would highly recommend HoldenCopley to anyone looking to buy or sell a home.🏡
Hannah
★★★★★
Melissa was our sales progressor for the purchase of our property. She was so efficient with keeping us updated on anything happening through the whole process & any questions we had she got answers and replied so so quickly.
Would highly recommend and thank you again Melissa!
Mohammad Imran
★★★★★
We had amazing experience. We would really like to thank Luke Sanders and the team for their consistant support and advice whenever we needed
Mia Kavanagh
★★★★★
The team have been quick to respond and clear communicators. Made for a quick start to our process
Jade Beales
★★★★★
I won’t comment on dealings prior to acceptance of an offer but from this time, our dealings with Josie Plester our Senior Sales Progressor have been nothing short of excellent. She is brilliant at her job, friendly, answers calls and emails promptly and genuinely wants to do a good job to help you. She is personable and really helped to push through issues for us. She is excellent and deserves all the praise. Thank you Josie, you’re brilliant at your job.
Adam Codd
★★★★★
Great house viewing with Andrew today. Well prepared and well informed, he allowed me to view the house without rushing and offered useful insight at various points. Much better than others at other estate agents who have shown me properties recently.
Cari Burgess
★★★★★
Luke was amazing throughout the process keeping us well informed and working relentlessly to achieve our outcome . A credit to H & C in every way we can t thank him enough !
Sophie Thompson
★★★★★
Currently purchasing a house through Holden Copley, they have been brilliant so far and have explained things thoroughly to me. As a first time buyer, it is quite nerve wracking ensuring you are doing the correct things but they have been very helpful, supportive and friendly. Jack is very helpful and the communication has been in a timely manner.
Teressa OHagan
★★★★★
The team at HC Hucknall have worked tirelessly to support our house sale, despite multiple obstacles. In particular, big thanks to Sales Progressor Jasmine who patiently ensured everything was followed up in a professional and timely manner
Jo Camley
★★★★★
Would highly recommend Holden Copley this is my second sale with then. Jack, Sarah, Melissa and all the staff I have dealt with have beeb brilliant.
KAIMAK TACHIRAI
★★★★★
I’m very happy with HoldenCopley good communication,lovely people and great customer service,thank you
Wing Ng
★★★★★
Good experience till now on my buying process, especially sales negotiator Ilsadin Skenderaj did a good job, he responded quickly and always helpful and answered my questions. Recommended.
Jordan
★★★★☆
Karen- sales progressor is amazing, FULL FIVE STARS FOR HER! Dropped the review by a star as the sales negotiator team could have been more responsive and proactive, they were good but not great like Karen.
Molly Rice
★★★★★
We are really pleased with the work Holden Copley have done for us throughout the sale purchase. Our sales progressor Lianna Vocaturo was absolutely wonderful and pushed hard for the sale to go through for us. She kept us up to date down to the minute throughout the whole process until we had keys in hand.
We are so glad we chose Holden Copley!
Joe Red
★★★★★
Holden Copley provided a fantastic service with both my sale and a very complex purchase. Jasmine was an absolute credit to the team — knowledgeable, responsive, and incredibly patient throughout the whole process. She kept me updated at every stage, chased things when needed, and always made time to explain what was happening. Buying and selling can be stressful, but her calm approach and dedication genuinely made a huge difference. I really appreciated all of her hard work and support, and I wouldn’t hesitate to recommend Holden Copley to anyone. Thank you again, Jasmine
Fern
★★★★★
Holden Copley have been great dealing with the marketing and sales progression throughout! Couldn’t be happier! Special thanks to Jasmine who has been amazing getting it all through smoothly! 10/10! X
Charley Green
★★★★★
I had a good experience selling with Holden Copley. Communication always great, and I felt they did their utmost to achieve the best possible sale price. Would recommend to others.
Elliott
★★★★★
Amazing experience with Ilsadin who helped us throughout the process of viewing and making an offer on a house, keeping us up to date every step of the way and answering every question that we had. Great service all around!
Lucky K
★★★★★
Massive thank you :)) to the team at holden copley Hucknall Branch.
Especially our sales progressor Melissa, she was professional, efficient and communicated exceptionally throughout the process. Melissa made the move flawless for us, could not recommend enough.
The whole team were friendly, open and honest. We are now in our new home absolutely delighted by the level of service. Thank you again :)
Bradley Evans
★★★★★
Ilsadin was very helpful and responded very quickly to questions about my sale. Excellent service !!
Dawn Mellard
★★★★★
I was very happy with the help provided by HoldenCopley in selling my late parents house. The team especially Karen Eccles were professional, helpful, and kept me well informed throughout the process. Everything was handled smoothly and efficiently, and I really appreciated their support. I would happily recommend HoldenCopley to others.
mark hepworth
★★★★★
I am grateful for the work that Eileen, Jack,Ilsadin and everyone at Holden Copley have done to sell my property. Special mention to Sarah who went the "extra mile "to help close the deal when it wasn't straight forward.
Would use again.
About HoldenCopley Hucknall
HoldenCopley's Hucknall branch opened in April 2018 and has since become a cornerstone of the local property market. As part of a multi-award-winning independent estate agency group, the branch operates across five locations in the East Midlands—Arnold, Hucknall, West Bridgford, Long Eaton, and Mapperley—serving buyers, sellers, and landlords throughout Nottinghamshire and beyond.
The team combines professional expertise with a personal touch, earning recognition including the 2016 Build Magazine 'Best Independent Property Agent' award and the 2022 British Property Awards gold for best estate agent in Nottingham. They offer a comprehensive service covering sales, lettings, and property management, with a reputation for responsive communication and meticulous attention to detail throughout the transaction process.
Whether you're buying, selling, or letting property in Hucknall or the wider Nottingham area, HoldenCopley brings local knowledge, professional standards, and a genuine commitment to making the property journey as smooth as possible.