Reputation Profile

The Stow Brothers Hackney

4.9Verified
Excellent
Based on 374 Reviews Discovered Online

Summary of Reviews

The Stow Brothers Hackney has earned consistently strong praise from customers across buying, selling, and renting transactions. Reviewers repeatedly highlight the team's responsiveness, professionalism, and genuine investment in clients' outcomes. Staff members including Eva, Ingrid, Lachlan, Victoria, and Lauren are frequently named for going above and beyond, whether securing properties quickly, managing complex chains, or providing clear communication throughout lengthy processes. Clients particularly value the agency's approachable, personable style, which stands in contrast to more traditional estate agents, and note that the team answers phones promptly and remains available to problem-solve. First-time buyers and renters appreciate the clear explanations and support offered during what can otherwise feel overwhelming.

One customer reported a poor experience with sales management and chain handling, though this represents a notable exception among the reviews. Across the broader feedback, The Stow Brothers is recognised for combining professional expertise with a collaborative approach that prioritises client needs over aggressive sales tactics. The Hackney office has built a reputation for reliability in a competitive market, with many reviewers stating they would recommend the firm or work with specific team members again.

LocationThe Stow Brothers, 5 Amhurst Road, London E8 1LL, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Guy Parker
Guy Parker

Really good experience with Stow Brothers and in particular Victoria Kiss who made the whole process nice and easy – Really communicative and checking in throughout the whole process of my purchase! Thanks again.

Posted on Google
Paul Biggin
Paul Biggin

Victoria and Eva were efficient, friendly and did so much of the leg work throughout the whole process. Selling our flat was entirely stress free, which was our main priority having had frustrating experiences previously with other companies. The whole team were really helpful. Recommend

Posted on Google
Harriet Wakefield
Harriet Wakefield

So grateful for how amazing Holly and the Hackney Stow Brothers team have been! We had such a stressful time searching for flats in the area before contacting the Stow Brothers where Holly went above and beyond to secure us a flat in such a limited amount of time. She was extremely communicative and honestly helped us so so much. Definitely the best estate agent I’ve had in the last 4 years I’ve been renting in London!!

Posted on Google
David Metcalfe
David Metcalfe

I cannot speak of James highly enough. I've viewed around 40 properties at this point with various estate agents around London, and can honestly say this was the best experience I've had. James was super knowledgeable about the area, gave some amazing advice, and most of all wasn't the usual estate-agent-sales-guy. The properties The Stow Brothers have seem to be much nicer than other agents, and whilst I haven't (yet!) found a place to buy through these guys, I hope there is somewhere I can offer on just to work with them again.

Posted on Google
Lara Patching
Lara Patching

After searching for a flat for over 2 months, we had a flat viewing with Ingrid who was completely transparent about the flat, how competitive the offering process was, and other options that would be coming to market in the coming weeks. This was incredibly refreshing considering the experience we’d had with other estate agents who’d lied to us about the number of people viewing a flat, whether there were off market options, and had tried to upsell us at every turn. Ingrid is in my opinion, what an estate agent should be. She has communicated with us so thoroughly and has left us with no questions on next steps. Having rented in London for 6 years, this is by far my best experience getting a flat. I felt like she was genuinely invested in us getting a flat that we liked and we’re so excited to love in. A HUGE thanks to Ingrid and the Stow Brothers team and I’d recommend anyone looking for a flat to work with them.

Posted on Google
Frankie Austin
Frankie Austin

As a young man, moving into my first property. Something, that I thought would have been an extremely stressful and difficult experience.

Ingrid, however has made this process easy, informative and at some points fun. So a special thank you to her and the hard work she put in to help me and my partner, as well as the rest of the Stow Brothers team

Posted on Google
K Henry
K Henry

Having previously had a very disappointing experience with another estate agent in the area, I can honestly say that Stow Brothers have restored my faith that not all estate agents are the same.

From the outset, Eva’s enthusiasm, professionalism and determination to sell our property were evident. What impressed me most was that this commitment did not stop once the contract was signed. Throughout the entire process, she remained proactive, engaged and genuinely invested in achieving the best outcome for us.

The results speak for themselves. Within just two weeks, Stow Brothers achieved what another well-known local agent had failed to do in almost a year…… they sold our property!

Whilst the conveyancing process has unfortunately dragged on, that is certainly no reflection on Eva or the wider team. Lachlan was always available to assist, chase matters when needed and keep things moving wherever possible.

I rarely leave reviews, and when I do it is usually because I have had a particularly poor experience. However, on this occasion I felt compelled to leave one because excellent service deserves recognition.

If you are thinking of selling a property in Hackney, I would strongly recommend speaking with the team at Stow Brothers. Based on my experience, you will not be disappointed.

Posted on Google
Mattan Benyamini
Mattan Benyamini

Couldn’t be more grateful to Holy and Lauren for helping us through what could otherwise have been a much more stressful flat-hunting process!

They were attentive to our needs and went above and beyond, always communicating kindly and putting us as much at ease as possible.

They didn’t give up, even when it was hard :)

Totally recommend The Stow Brothers and the Hackney franchise!

Posted on Google
kate walker
kate walker

We recently sold our property with Stow Brothers and would highly recommend them to anyone looking to sell their home. We have been incredibly impressed with the dedication and support we received throughout the entire process.
We have been blown away by Victoria, our sales advisor, who has been available 24/7 to answer all our questions and help problem solve all the hurdles we faced. Her level of support truly went above and beyond, and we are so grateful for all of her hard work and dedication. She was absolutely incredible.
It made such a difference having someone we could call to discuss issues and work through solutions together, rather than feeling like we were dealing with everything alone. As we were in the middle of the chain, communication was vital, and Victoria worked tirelessly to keep information flowing between all parties. She regularly chased solicitors, kept everyone informed, and helped ensure everything stayed on track.
It was an absolute pleasure working with her.
Another thing we really appreciated was that whenever we called the office, someone always answered the phone. It may sound like a small thing, but during what can often be a stressful process, having immediate support and reassurance was incredibly important.
Every time we visited the Stow Brothers office, we were welcomed warmly by the whole team. The atmosphere was always friendly and professional, and everyone made us feel comfortable and valued.
Thank you again to Victoria and the entire Stow Brothers team for all your support throughout our sale and purchase!

Posted on Google
Sine Hosukoglu
Sine Hosukoglu

I had a very positive experience working with Stow Brothers throughout the sale of my property. From the very beginning, they were attentive, thorough, and genuinely supportive at every stage of the process.

From marketing and listing the property to seeing the sale through to completion, everything was handled with great care, professionalism, and attention to detail. Their communication was clear and consistent, which made the entire process feel smooth and well-managed even from abroad.

I’m especially grateful to Eva, James, Lachlan, Patrick, and Teodora for their dedication, kindness, and efficiency. They made what could have been a stressful process feel much easier and more straightforward.

It was truly a pleasure working with such a reliable and professional team. I would highly recommend them to anyone looking to buy or sell a property.

Posted on Google
Daniella Isaacs
Daniella Isaacs

These guys are the BEST! So kind, patient and always responsive. Particularly Eva, THANK YOU! 🏡🪴🌟

Posted on Google
Clarissa G
Clarissa G

Thanks, Ingrid for being so helpful in securing our new rental!

Posted on Google
Seng-Yu Koo
Seng-Yu Koo

Ingrid was great on helping us find our place. Thanks again!

Posted on Google
Sophie Catherine
Sophie Catherine

We had a more complex sale than most, as we were selling our shared ownership property on the open market at 100%, but Stow Bros Hackney handled it well from start to finish.

Lachlan, who managed our sale, was calm, responsive and easy to talk to. He kept us regularly updated, communicated clearly throughout, and made what was a very stressful process feel much more manageable.

We always felt in safe hands and wouldn’t hesitate to recommend Lachlan and the team at SB.

Posted on Google
Ada Alti
Ada Alti

As a first-time buyer, I was fully expecting the process of buying my (dream) flat to be incredibly stressful...how wrong I was! All thanks to The Stow Brothers, and especially my agent Eva Bouzaki, who proved me wrong. I can’t recommend her enough.

There’s a real art to breaking down a complex process in a way that makes sense when you’re doing it for the first time, and Eva does that effortlessly. She's always one step ahead, never letting anything drift, like a superhuman. Almost like having a good friend by your side who has your best interests in mind. Also, being an all-round fantastic (and hilarious) person makes more of a difference than you’d think in this daunting process, trust me. She clearly jobs her love, people!

Posted on Google
Paul H.
Paul H.

Lachlan was the most proactive person working in the chain, incredibly helpful, stayed in touch and throughout the process, and made the calls to get things agreed and pushed through. I would work with him again in an instant, and he's the only person I can say that about with everyone involved. It's worth saying that he wasn't even my agent

Posted on Google
C Da Silva
C Da Silva

A huge thank you to Eva at The Stow Brothers for being an incredible guide and resource during my purchase of a flat as a first-time homebuyer.
While she was not my direct agent, Eva provided invaluable guidance, support and information during the process that helped me immensely and I would absolutely recommend her to anyone looking to sell or buy.
She is incredibly patient, extremely well-informed, diligent and hardworking and I would definitely go through her in any future sale or purchase.

Posted on Google
Marcin Wawro
Marcin Wawro

Great experience - a dedicated and very easy going team. James was lovely showing me around the property and then Victoria safely guided me through the purchase process. Great professionals. Highly recommended

Posted on Google
Kirsten Hearn
Kirsten Hearn

Stow Bros Hackney were great to work with - James and Patrick were supportive and helpful during the sale, and from the point of accepting an offer through to completion Victoria was wonderful. There were never any silly questions we could ask and Victoria was always cheerful and friendly when we called. I would warmly recommend them all.

Posted on Google
Max Irving-Lamb
Max Irving-Lamb

The Stow Brothers were easily my favourite estate agents to work with when searching for my first home in London.
They listened and responded effectively to my wish list, and provide single person viewings.
Special shout out to James Merdith, who was a joy to work with, and even provided advice on homes listed with other agents.

Posted on Google
Mia Stanton
Mia Stanton

Holly helped us find a great home in Dalston - she was super responsive and on it!! Absolutely great!

Posted on Google
Alana Herbert-White
Alana Herbert-White

We had an absolutely fantastic experience working with Ingrid to secure our flat. From start to finish, she was the epitome of professionalism. Knowledgeable, responsive, and incredibly proactive throughout the entire process.

Ingrid’s communication was outstanding. She kept us informed at every stage, answered our questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Her enthusiasm and positive energy truly set her apart.

Thanks to her dedication and expertise, we were able to secure a flat we absolutely love. We couldn’t be more grateful for her support and would wholeheartedly recommend Ingrid to anyone looking for an estate agent who goes above and beyond.

Posted on Google
Mackenzie Pearce
Mackenzie Pearce

Great service, and they don’t pester you like other agents with a million phone calls a day from different phone numbers! Holly C helped us find the perfect flat, and we’re excited to move in soon! 😊

Posted on Google
Louis Granger
Louis Granger

Ingrid and Lauren were incredibly helpful from start to finish. We were looking for a property to rent in London from Australia in time for our move and the service couldn’t have been more seamless. 5 star service!

Posted on Google

About The Stow Brothers Hackney

In 2014, brothers Andrew and Kenny Goad launched The Stow Brothers with a fresh, straightforward approach to East London property. What started as a single shop in Walthamstow has grown into an established business with over 80 staff across five branches, but the brothers remain true to their guiding principles: ever-progressive in outlook and deeply rooted in the communities they serve. The Stow Brothers are award-winning estate agents, recognised for their expertise in sales, lettings, and new homes across East London, with a reputation for celebrating the lively, diverse neighbourhoods they work in.