Reputation Profile

The Stow Brothers Highams Park

4.9Verified
Excellent
Based on 732 Reviews Discovered Online

Summary of Reviews

The Stow Brothers Highams Park has built a strong reputation for responsive, professional service across property sales and purchases. Reviewers consistently praise the team's local market knowledge, proactive communication, and willingness to go beyond standard expectations. The firm's marketing approach, including high-quality photography and strategic open house events, is frequently cited as instrumental in securing quick sales at competitive prices. Individual team members, particularly Jon, Jessica, Mia, Freddie, and Paul, are regularly commended for their attentiveness, patience, and ability to navigate complex transactions and chains with efficiency. First-time buyers especially appreciate the clear guidance and reassurance provided throughout what can be a daunting process.

One customer reported significant issues with the firm's property management service, citing delays in maintenance, administrative errors, and communication failures that resulted in financial loss and stress. However, the overwhelming majority of recent reviews reflect consistently positive experiences, with clients highlighting the team's professionalism, attention to detail, and genuine care for their clients' interests. The firm's ability to manage difficult circumstances, from overseas transactions to lengthy chains, whilst maintaining clear communication and support, emerges as a defining strength across the feedback received.

LocationThe Stow Brothers, Bank Buildings, London E4 9LE, UK

Reviews Discovered

Occasionally Reviews May Be Duplicated On Different Sources

Jessica Lewis
Jessica Lewis

This is our second time using Stow Brothers to sell our house, first in Walthamstow and second in Highams Park- both incredible experiences that we can’t fault. Jon Vidal and his team are just exceptional and have high level current insight into the area, prices and clients. They managed to secure us 33 viewings for our home which was beyond our expectations. Paul and the sales progression team were always available to discuss progress and feedback with our property and extremely supportive with any issues that arose. We hope they set up a Kent Coast office soon as we’re not sure what we’ll do without them in the future 😂 Highly recommend.

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O A
O A

A briliant, professional team dealt with our house sale impeccably

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Edward Karsten
Edward Karsten

Jessica led on our house sale and Jon led on the valuation. Both were fantastic and the Stow Brothers team more generally were incredibly responsive and helpful. We wouldn't hesitate to recommend.

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Jack Coleman
Jack Coleman

I had a really excellent experience selling my flat with Stow Brothers. We were considering going with an agent with a longer record in the local market, or another boutique agent specialising in design-led property sales.

Ultimately we ended up going with Stow Brothers who honestly brought the best of both worlds, and then some - they understood the local market, their marketing material was top notch, and they demonstrated a more considered understanding of our prospective buyers and the digital platforms better than anyone else.

Finally (and critically) their account management team were just really on top of things. They were proactive and consistent throughout the process. Couldn't recommend them more .

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A Fitzgibbon
A Fitzgibbon

Stow Brothers Wanstead went the extra mile to get my flat sale over the line. It ended up being quite drawn out and complicated but they did not stop trying and it did complete! Thanks to Hayley and then Freddie for all their hard work and committment, I really do not think it would have happened without you.

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Ellie Hawkins
Ellie Hawkins

Mia always responded quickly and assisted me throughout the long transaction period. I really valued her support and appreciated all efforts made to help with every challenge along the way.
Thank you, Mia!

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Zubia Darr
Zubia Darr

I’ve just sold my property through Stow Bros in Highams Park, and the service I received was truly outstanding. Managing the sale from overseas could have been incredibly daunting, but the whole team at the Highams Park office guided me through every step with professionalism, patience, and genuine care. Nothing was too much trouble, and I always felt supported and reassured throughout the process. I’ll be forever grateful for everything they did and would highly recommend them to anyone buying or selling a property.

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Anna
Anna

Since the start of the process they’ve been very effective, kind and on it. A special thanks to Jon and Jess for making this stressful process smoother .

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Kamer K
Kamer K

We had an excellent experience working with Jessica Warnes throughout the purchase of our new home. From start to finish, Jessica was professional, knowledgeable, responsive, and incredibly supportive. She guided us through every stage of the process, always keeping us informed and making what could have been a stressful experience feel smooth and manageable.

Jessica went above and beyond to answer our questions, provide reassurance when needed, and ensure everything progressed efficiently. Her dedication, attention to detail, and genuine care for her clients really stood out.

We are so grateful for all of Jessica’s hard work and would highly recommend her to anyone looking to buy or sell a property. Thank you, Jessica, for helping us secure our new home and for making the entire journey such a positive experience!

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Jessica Hodge
Jessica Hodge

We had a really fantastic experience with Stow Brothers and our house purchase. Lewis was very proactive and communicative throughout the whole process and was supportive when we encountered issues with our flat sale. Highly recommend! P.s. thanks for the pot plant!

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Aimee Slaney
Aimee Slaney

We had an excellent experience selling our home with E4 Stow Brothers. From the very first valuation through to completion, the whole process was handled professionally, efficiently, and with great attention to detail.

We had Mia to guide us through the process and her communication was outstanding throughout — we were always kept informed, and any questions were answered quickly and clearly.

What really stood out was how proactive she was in managing the chain and keeping everything on track. Selling a house can be stressful, but Mia made the whole experience feel smooth and well-managed from start to finish.

I genuinely felt Mia had our best interests at heart and went above and beyond to get the sale over the line. I wouldn’t hesitate to recommend Mia and her colleagues at Stow Brothers to anyone looking to sell their home.

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Sandeep D Christian
Sandeep D Christian

This was a first class service, from the initial viewing of the property to completion.

We had some hitches near to the end of the whole process but Jessica kept all parties happy due to her proactivity and positive approach.

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Rebecca Johnston
Rebecca Johnston

Jessica showed us a property in the areas and was incredibly knowledgeable and personable. Would recommend Stow Brothers

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Sabrina Lau
Sabrina Lau

We had a really great experience with Jessica at The Stow Brothers. From the very first phone call she was incredibly friendly, approachable, and genuinely helpful while we were enquiring about viewings.

We had the pleasure of meeting her in person at a viewing, and she was just as warm and welcoming in person as she was on the phone. Jessica was knowledgeable about the property, happy to answer questions, and created a really comfortable atmosphere during the viewing.

It made a big difference dealing with someone so personable and professional. We really appreciated her help and would happily recommend her to anyone looking in the Highams Park area.

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Owen Phillips-Walmsley
Owen Phillips-Walmsley

We can’t recommend Stow Brothers highly enough. Throughout the whole process they consistently went above and beyond for us.

The level of support we received from Jon and Jess at the Highams Park branch was genuinely refreshing. They were always responsive, helpful and proactive, making what can often be a stressful process feel much smoother.

Their communication and attention to detail really stood out, and we always felt in safe hands.

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Helen
Helen

As first-time buyers exploring properties in the Highams Park area, we’ve had a really positive experience so far. From our initial phone call through to the viewings, Jessica has been incredibly helpful and approachable.

She immediately put us at ease with her warm and genuine manner. We really appreciated her clear, balanced and non-biased guidance, which made the whole process feel far less daunting. Jessica has been friendly, professional and supportive throughout, and we’re very grateful for her help. Thanks Jessica!

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Chloe
Chloe

Fantastic service from start to finish, dealing specifically with Freddie in the Highams Park branch. Thorough and reliable, thank you Freddie for all your help and consistency during the sale of my property!

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Isabelle Mongelard
Isabelle Mongelard

Brilliant experience renting then selling my flat through Stow Brothers. Brilliant communication, easy to deal with and incredibly efficient. Would 100% recommend and use again!

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Denise Astrella
Denise Astrella

We cannot recommend Stow Brothers highly enough. Sales manager Will Turner provided us with excellent advice and an accurate valuation. Communication regarding viewings and feedback was consistently clear and efficient. We were pleased that potential buyers were always serious and not wasting our time. Once a buyer was found, Paul Leonard took over the legal aspects and kept us well informed throughout the process. Nothing was ever too much trouble, and they were always available at the end of the phone.

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Hayley Bannister
Hayley Bannister

Jon and Freddie at Stow Brothers were fantastic throughout my first home-buying experience. As a first-time buyer, the process was stressful at times, but they were incredibly supportive, patient, and clear every step of the way. They helped me navigate everything with confidence and always took the time to explain things and keep me reassured. I genuinely felt looked after from start to finish. I wouldn’t hesitate to recommend Stow Brothers to anyone buying a home and would happily work with them again in the future☺️

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Karen Walker-Simpson
Karen Walker-Simpson

Stow Brothers were very efficient and professional from the outset. They sold the property within 1 week and at an excellent price. Communication was really easy and the whole process was simple and stress free. Really great service!

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Mirela Chelaru
Mirela Chelaru

Thank you for your professionalism, Paul. We had a very good experience with Stow Brothers from registering to purchasing our first home. Everyone was professional, prompt and helpful, including all agents we spoke on the phone or we met when viewing a house. Finally, when our offer was accepted, Paul was very helpful and he answered our questions very promptly. We highly recommend Stow Brothers if you are looking to buy a house.

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Fred Franklin
Fred Franklin

Great experience working through Stow Brothers. Throughout the process they managed issues, calmed stakeholders and kept solicitors and other bottlenecks moving.

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Lenny O
Lenny O

Great viewing experience with Jess today, thanks so much!

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About The Stow Brothers Highams Park

The Stow Brothers' Highams Park branch serves one of East London's most desirable neighbourhoods. Known for its picturesque woodland, vibrant independent coffee shops, and strong sense of community, Highams Park offers the perfect blend of village charm and urban convenience. Our local team brings expert knowledge of the area's property market, helping buyers and sellers navigate this exclusive yet grounded community with confidence and care.