The Stow Brothers in Walthamstow has built a strong reputation for responsive, professional service across lettings, sales, and property management. Reviewers consistently praise the team's communication, accessibility, and willingness to go beyond standard expectations. Staff members including Ryan Goullée, Anita Datta, Kevin Lam, Mia Frances, and Tanika Joseph are frequently highlighted for their attentiveness, prompt responses, and genuine commitment to clients' needs. The firm is noted for handling complex transactions smoothly, maintaining clear updates through delays, and securing favourable outcomes for buyers, sellers, and landlords alike. Clients particularly value the local market knowledge and the sense that the team prioritises their interests throughout often stressful processes.
A small number of reviews raise concerns about property management responsiveness and repair timelines, with one long-term tenant reporting significant delays in addressing maintenance issues including serious structural problems. However, the overwhelming majority of feedback reflects satisfaction with the lettings and sales divisions, and many clients express willingness to return for future transactions. The firm appears to maintain particularly strong standards during the initial stages of engagement, with consistent praise for the professionalism and friendliness of first contact and transaction management.
ⓘ Occasionally Reviews May Be Duplicated On Different Sources
Maciej Baczyński
★★★★★
We had a really positive experience with The Stow Brothers during our purchase. Communication was clear throughout and the team were always easy to get hold of.
Anita in particular was excellent. She was very responsive, proactive with chasing updates, and always happy to check details with the sellers when we needed clarification. That was especially valuable towards the end of the process, when timing became more important and there were a few things that needed resolving quickly. She kept us informed, followed things up promptly and made the process feel much more straightforward. We really appreciated her help and would happily recommend both Anita and The Stow Brothers.
Christian Collins
★★★★★
Very good experience from start to finish - great comms,
Ryan Goullée and Kevin really went above and beyond to help us in our search, understanding our needs and being always responsive in the process - thanks so much!
A Tav
★★★★★
We used The Stow Brothers to sell our place in E17, after another local agent wasn't cutting the mustard. This was the best experience we've ever had with an estate agent. Every person we dealt with was fantastic, especially Mia Frances (Sales Progressor) who really kept our sanity through a long drawn out process (solicitor related). THANK YOU MIA - YOU ARE A LEGEND!
Ben Butcher
★★★★★
We recently sold our home using Stow Brothers. Their whole process of getting our house on the market and sold felt entirely pain-free. We went on in late-February and had an above asking price offer by mid-March, with the photos and management of viewings excellent, sorted by Amy Oliver. Whilst the sales process had a few unavoidable, but irritating issues, Tiffany Theobald was brilliant in keeping the buyers informed and exercised huge patience with us throughout, and showed the right level of assertiveness with other parties in the process throughout. Thanks all!
Ileana Di Camillo
★★★★★
So far, we have nothing but praise for The Stow Brothers team, and in particular for Anita Datta, who has acted as our property manager for a number of years. She has always been approachable, efficient, and incredibly helpful, making sure everything was taken care of with care and attention. Her dedication and professionalism really stand out and we highly recommend her!
Cheryl Chan
★★★★★
We recently completed our purchase with Stow Brothers, and I can't thank Tiffany enough for her support throughout the entire process, also thank you Poppy as well.
Our purchase took a bit longer than we had expected. Throughout that time, Tiffany was consistently responsive, patient, and transparent. She kept us informed every step of the way and was always willing to help.
The final stages were particularly stressful as we completed just before our mortgage offer expired, but she stayed with us right until the very last day and did everything she could to help keep the transaction moving.
Her professionalism, dedication, and excellent communication made a real difference. Thank you again, and I wish you continued success!
Sarah Franklin
★★★★★
We had a fantastic experience with Ryan Goulee and his colleague Sophie. Super professional and helpful throughout the whole renting experience. Made it a lot easier than previous experiences! Thanks both!
Tom Knowles
★★★★★
Had a really smooth and positive experience getting our tenancy sorted for the new flat.
Ryan Goullée and his colleague Sophie were really friendly and knowledgeable, helping us through each step of the process with ease. Probably the smoothest letting agent experience I've had in London so far. No pressure or stress.
James Tracy
★★★★★
Anita delivered great service with polite, direct, clear and timely communication. Very thankful for the support we received.
Janice Wijaya
★★★★★
The sale process was so smooth from start to finish. Everyone was incredibly responsive, especially Mia, the sales progressor, who kept me informed every step of the way. The team were true experts, paying close attention to even the smallest details. I’m so glad I chose Stow Brothers!!
Amy Hanrahan
★★★★★
Darhen
★★★★★
My family and I just moved to Walthamstow from Canada and Ryan was a phenomenal letting agent. He heard what I was looking for, supported me in getting a viewing asap, and his communication throughout the process was top tier. I also noticed that, in general, the properties the Stow Brothers choose to list are nicer properties overall. Would highly recommend!
Sasha Dunn
★★★★★
Dealt with Ryan Goullee for looking at a flat to rent. Didn’t go for the flat in the end as found somewhere cheaper but just to say that Ryan was a great communicator and really went the extra mile to help us out and get a good feel for the property. Really stood out to me compared to some other estate agents! Thanks so much
Audrey McCarroll
★★★★★
Letting out a property for the first time can be stressful enough, but the team at Stow Brothers made the whole process so easy. Rhea, Ryan and Tanika were really responsive, understood our requirements and from listing to finding the perfect tenants took 2 days! I have no doubt that the service during the letting will be excellent as well. Thanks to the team for making the whole process so simple.
Ran h
★★★★★
Super helpful and quick to respond. Sotiria and Kevin especially have helped to make my journey of moving as easy as possible. Big thank you!
Lucy MacEwan
★★★★★
Charley was our sales adviser through the purchase of our flat - he was always super friendly, gave very timely responses, and was happy to pick up the phone to us and keep us updated. We particularly appreciated his support at the end of the process, when he was chasing for updates on our behalf regularly, and liaising with the seller.
michael burke
★★★★★
I found all of the Team at Stow brother’s to be very helpful when sell my flat. In particularI want to thank Charley Evan’s for going the extra mile to get my sale completed. After previous problems I had selling the property, it was so much easier and reassuring to use Stow Brother’s instead.
Yash Mehrotra
★★★★★
Exceptional service from the Stow Brothers team in Walthamstow. Gok was our initial point of contact and did a fantastic job bringing the house to the market, pushing the teams to get the listing live quickly. He then handed it over to Kevin, who was brilliant with the viewings and tenant referencing. When our first applicants fell through, Kevin pivoted instantly to secure a much better tenant with an earlier move-in date. Tanika rounded out the great experience by efficiently handling all the compliance documents, professional cleaning, and the check-in inventory. Highly recommend this team!
James Pembroke
★★★★★
Had a great experience letting a property through Stow Brothers. I dealth with Ryan Goullee and Sophie, who were nothing but helpful, communicative and made the process incredibly straightforward. Would recommend.
Karen HG
★★★★★
Anita, our Property Manager, has been incredibly helpful. Her prompt response and assertiveness have enabled us to quickly arrange everything we need to settle comfortably into our flat. She also regularly checks in to make sure we’re happy with the property and address any questions or concerns we may have.
Elizaveta Ivanova
★★★★★
After renting through a private landlord for years, I was put in a position where I had to move. I was dreading having to get back into the rental market, especially through an agency, knowing how difficult it can be in London and having had bad experiences with large UK-wide agencies. Looking to move to Walthamstow, I found a property through The Stow Brothers and honestly they have made the process incredibly easy. Ryan has been an absolute superstar, answering my barrage of emails from before the viewing all the way through to signing the final contract. Tanika has been extremely helpful sorting out all of the payments efficiently and with absolute ease, dealing with any issues as they come up and keeping a clear line of communication with the landlord. Honestly, I couldn't have asked for a better experience and I want to thank the team for being incredibly helpful and responsive!
gg
★★★★★
As a first time buyer, I've had a great experience with Stow Brothers. Mia Frances was very helpful and kind, and made sure everything went smoothly throughout the process. Thanks Mia!
J Gallagher
★★★★★
We had an amazing experience finding and renting our new place through Stow Brothers. We had the pleasure of dealing with Ryan Goullée and Rhea Barklem-Schulz throughout the process and they went above and beyond for us to make sure we secured our home. We were really impressed. We'll certainly be returning to Stow Brothers in the future.
Paul Richardson
★★★★★
This is the second time I’ve engaged Stow Bros to rent my house out.
Rhea and her rental team are efficient, polite and professional in their dealings.
Ryan Goulée was the main contact in finding me a tenant. Ryan is very amiable, knowledgeable and reliable in his dealings, with both me as the landlord, and all the tenants who viewed my house.
I was very happy with the tenants who now live in my house, and Tanika Joseph was equally efficient in getting the lease agreement drawn up and signed by all parties.
I’m a very happy, satisfied client of Stow Bros, and wouldn’t hesitate to use them in the future.
About The Stow Brothers Walthamstow
The Stow Brothers is an East London estate agency founded in 2014 by Andrew and Kenny Goad. What began as a single shop in Walthamstow has grown into a team of 70 local specialists across seven branches, serving Hackney, Wanstead, Walthamstow, Highams Park, South Woodford, Leytonstone, and Forest Gate. The agency is built on a fresh, straightforward approach to property sales and lettings, rejecting the traditional estate agency model in favour of genuine local expertise and community connection.
The team combines deep knowledge of East London's diverse neighbourhoods with a commitment to understanding each client's unique needs. Whether buying, selling, or letting, The Stow Brothers focuses on finding the right match between people and properties, treating each transaction as a priority rather than a routine process. Their neighbourhood guides and "Places + Wonders" listings celebrate the character and appeal of the communities they serve.
With a reputation for transparency and personal service, The Stow Brothers has become a trusted name in East London property. The agency's growth reflects the success of their straightforward philosophy: listen carefully, communicate clearly, and deliver results that matter to their clients.