Kathryn M
★★★★★
Appalling experience - as a property owner on a estate which is managed by WHR. Since August 2024 I have received erroneous invoices, threats of CCJs and then acknowledgements that they have caused billing issues. On Thursday I received statements, invoices and a threatening letter that contained a number of errors. No one is responding to emails, no out of offices and no holding messages. There is no one to go to and its incredibly distressing. The promises and written commitments to resolve issues are false. I cant imagine what its like as tenant of a rented property to deal with this company when they send out false and harassing threats when the issues are caused by their own billing issues.